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Landscaping reviews in Wilmington

  • F
    Carlson's Landscaping
    Terrible. First off, I have no idea how this man Richard Carlson's business got so many positive reviews on this page. I can only assume he has lots of friends and family. I know that he will come on here and deny everything I say.... But please remember, that is his job.. I did not know this man before I hired him, so I have no axe to grind. This is only the truth of the job he did for us. It was horrible. The biggest mistake I made is I paid him in full and should never have done that. Yes I know that was dumb on my part -lesson learned. If you do hire him, please don't pay him till after you have reviewed everything in the light of day. He promised me a job well done, he said he cared about his clients and wanted to do a good job. What he actually did is charge us $3,000 and basically brought in mulch and 11 small plants and threw a few stepping stones in the mulch and called it a day. He promised to come back and finish the job. HE NEVER HAS. He first came and gave me an estimate and we made adjustments. Our house was fine but hurricane Florence destroyed our yard. I told him what I wanted. Evergreen plants, clean up, mulching and reworking several beds and different areas. And a walkway. I wanted a beautiful walkway where I used to have shrubs and trees. He agreed to everything and said that he understood. When I showed him the walkway I wanted -he said, well that will be more expensive,- I said that's fine, give me a new estimate which he did. I paid the adjusted new estimate with the walkway included. I never got the walkway. What I got was some random Stepping Stones thrown in the mulch. He tried to tell me it was "micommunication", even tried to make it my fault, explaining to my husband "well as I tried to explain to your wife" ����... . But apparently he forgot that both myself and my husband were there for the second walkthrough to make sure we were clear on everything to be done and all on the same page. But just be clear, I didn't "tell him what I wanted" I walked him over to the other side of the yard which already had a walkway and SHOWED him. And said "I want exactly this, -not 'like this, not something like this'.... but exactly this". I'm not sure how much more clear I could be. If this webpage allows me to put up the pictures I will. They finished the job in the dark. I didn't get to see it until the next morning. Both my husband and myself were completely taken back by it. It was not what we had asked for. We were not happy with it and expressed that to him. He came back out and assured us that he wanted to make us happy. He assured us that he would be back out to finish the job. He also did not grind down a stump and chase the roots as he had promised he would... He kept saying the machine was broke and he'd be back out as soon as it was fixed. He lied straight to our faces. For the next two weeks we texted him and called him to try to find out when he was coming back. He would told us "you are on the schedule probably next week"... It's now been over a month and he no longer even responds to my husband's text messages or calls. All I can say is that for us, he did a horrible job, left the job unfinished, lied to our faces, and never came back to finish the job or make things right. But he took our check and cashed it immediately. DO NOT HIRE THIS COMPANY!! In the pictures below the double flagstone walkway is what I wanted. (Duplicate of what I already have in the back yard.) What I got was the stepping stones thrown in the mulch picture. The other picture shows how the shrubs were just thrown in the corner. Not lined up. He said he didn't see it...(shouldn't a landscaper have an eye for that?) And as I said, yes I expect him to come on here and deny all of this or make excuses for it. Again that's his job... what else is he going to say? I have text messages to prove that we were unhappy and he promised to make it right and never followed through. After I left a review on Google they replied and said they wanted to make it right please email or call. I did both and still a month later no response.
    - Ginger B.
  • A
    Shoreline Lawn & Landscaping
    Tony Lewis of Shoreline Landscaping did an excellent job in rebuilding our backyard this Spring, after Hurricane Florence had knocked down 9 trees, and hammered the lawn and bushes out back last Fall. He was very responsive to our questions and concerns, and always came when he said he or his crew would. Tony and his crew regraded the craters left by the fallen trees, resodded the lawn, planted several good-sized replacement trees, and generally made the backyard look wonderful again! Their plants are clearly very healthy, and I'd use them again any time!
    - Gregory B.
  • D
    Southern Accents Landscape Design Inc
    All the positive and awesome reviews made me want to work with this company. Unfortunately communicating with them was very difficult. My initial call, the 25th, was not answered but I left a message. They called me back on the 28th, unfortunately I was busy at work and could not answer and they left a message. I called back an hour later, with no luck again. Call again another hour later and no answer. I ended up resorting to contacting them through Angie's list instead of the phone and they called within an hour and was finally able to talk about getting a quote. Overall, from our conversation on the phone it didn't seem like he was very interested, but we schedule to meet on the next Monday anyways(although the time wasn't very clear, anywhere between 4 to after 5), and so I give him my address and instructions since it is a new subdivision. Luckily I was already working from home to get some other work done and I usually get off at 4 anyways, because they never showed up and i got no call saying they would not make it. I was called this morning to schedule a time to meet, even though we had already discussed to meet Monday. At this point I had already decided to move forward and find someone else. If communication is this difficult to get a quote, I don't want to take the chance to see what it is like after starting the project. Overall I give a D. I don't think it is fair to give an F since I don't know the quality of their work, but the communication was bad enough for me to not get the chance to see what the quality was like.
    - Ryan C.
  • A
    JB Lawn Sprinklers Inc
    They provided a very reasonable proposal, began work quickly after the proposal was accepted, and were punctual in arriving, as scheduled. They worked efficiently and effectively. They have an excellent maintenance contract and provide excellent follow-up on any identified request. We are fortunate to have located them and greatly appreciate their service.
    - Stephen H.
  • A
    Arbor X Tree Service
    Hired Joseph and his crew to cut down 10 big pine trees. Came when expected, great attention to detail. They did so in a safe and timely manner. Very professional. They left my backyard as if no trees ever existed. We can now enjoy our backyard again. We still have more to cut down which we will use him again, and for all our tree needs. We highly recommend Arbor X.
    - Mandy B.
  • A
    Carolina Creations Pools & Landscapes Inc
    Art Miller and Carolina Creations did a fantastic job with installation of a new pool and all new landscaping in our back yard. The project was challenging from the beginning due to space constraints, but Art and his team orchestrated the job perfectly from start to finish, stayed within budget, and delivered the project in the timeline as promised. They were also always happy to answer questions related to the pool's operation, as we are first-time pool owners. Highly recommend.
    - Will L.
  • A
    Southern Accents Landscape Design Inc
    It went perfectly. Had to relevel yard, reestablish grass, establish a drain system and repair sprinkler system. Jonathan is great at understanding your requirements and coming up with a super plan. His communication is excellent and he is always available when you need him. His crew is exceptional. He was on schedule and under budget. Top level pro in this business. I will rehire for any job.
    - David C.
  • A
    Advanced Irrigation Inc
    I was so happy to find Advanced Irrigation for issues that occur every spring when the irrigation system at a rental property is turned back on. Tom is easy to work with, prices are fair, workmanship has been great. Truly recommend.
    - Jane S.
  • A
    Carolina Creations Pools & Landscapes Inc
    The job went extremely well. We are really happy with the pool and the way the yard looks. We have our own little "escape" in the back yard now. Everyone we dealt with at Carolina Creations was extremely professional and courteous. The person that we had the most contact with, Will Hickman, guided us through the entire process step by step so that we always knew what to expect. He helped us to choose the right pool for us and always made himself available for our many questions and concerns. We loved our yard before the pool, but now it is so much better. The concrete work is amazing. Carolina Creations did a fantastic job making our dream yard become a reality. We would definitely hire them again for any future projects.
    - Vicki W.
  • A
    Southern Island Landscaping
    Excellent all around. Sent a contact on a weekend and they immediately responded, came out right after and quoted, and did the work as promised. Great communication, outstanding quality of work, extremely reasonable charges. Would use them again in the future without a doubt.
    - Jeffery H.
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Landscaping Companies in Wilmington

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