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Interior Design reviews in Wesley Chapel

  • D
    Mere Designs
    The designer who came up with our layout (that we love) was either fired, let go or quit--never quite got the full story. Then we worked with the owner Lisa. Lisa took 6 weeks to pick up our project after the first designer left, then changed ALL the finishes, adding extra time to our project. I told her I wanted quartz countertops because they are low maintenance; she talked me into granite to save money and on installation day I learned it was actually marble--the highest maintenance stone in existence. Starting in July she would call and say the electrician was coming "this week" or "today" and we didn't get an electrician until AUGUST; nine missed appointments , and 4 different electricians in all. She would try to find other cost saving measures since we were so over budget but they ended up saving like $200 but take an extra 2 - 3 weeks for completion. There was no flow or project management. Subs regularly complained that things happened out of order and made it harder for them to do what they needed to do. Every day was an adventure--never knowing who was going to come or what work was going to be done. We started in February and finished the last week of August; originally we were told 2 months. But the real problem with this project was when subs and STRANGERS showed up on my door step saying they hadn't been paid (even though I had paid in full) and strangers who (still) want me to join a formal NC Secretary of State investigation and lawsuit against Lisa for bad practices. In the end, we love our layout but we decided to finish the work on our own, overlook things that should have been replaced (like gouged cabinet doors), just to get out of this project.
    - Jocelyn B.
  • F
    Mere Designs
    This review is submitted to prevent any other homeowner from the same unfortunate experience my family has had with Lisa Spencer of Mere Designs. (hereinafter referred to as ���Lisa���). We entered a kitchen remodel project with Lisa on 5/1/2017. At the time of signing the contract the sub-total price was $46,196, sales tax $3,464 (@7.5%), and total price of $49,661. Our deposit paid to Lisa was $34,028 in the form of two personal checks that have cleared. This writing will address several areas that potential victims of Lisa need to be aware of to protect themselves. This also applies to or any other ���Designer��� unlawfully acting as ���General Contractor��� pursuant to Article 1 of Chapter 87 of the NC General Statues. 1. Sales Tax: SD-16-3, effective January 1, 2017. Under the directive my remodel project is a ���real property contract��� with respect to a ���capital improvement��� to ���real property��� and exempt from sales tax. (Reference: North Carolina Directive SD-16-3, Real Property Contracts, [*** Link removed ***] The DOR published a notice to help in determining if projects are subject to tax. [*** Link removed ***] 2. General Contractor: Lisa will inform clients and use a contract where she describes herself and her trade as a ���Designer���, but under NC law she is engaged in business as an ���unlicensed��� General Contractor. Lisa could be charged with a criminal offense under this article (Reference: Article 1 of NC general Statute 87. [*** Link removed ***] 3. Permits. Lisa unlawfully managed subcontractors on my project without pulling permits. The subcontractors all indicate the same; Lisa told them permitting was not required, furthermore, Lisa refused to obtain a Building Permit, until I stopped all work. When Lisa obtained the Building Permit she untruthfully informed the permit office that the value of my project was $6,000, when in-fact it is three times greater than the value for requiring a Building Permit. In addition, Lisa signed her own name to the permit application listing another Company as the General Contractor. I���ve since spoken to this General Contractor and he knew nothing about it (This is illegal). (Reference: NC General Statute �� 153A-357. Permits. [*** Link removed ***] 4. Unethical, Dishonest, Fraudulent, Deceitful, Incompetent, and Cheating Acts committed by Lisa Spencer of Mere Designs. To date, by my investigation, Lisa has not paid six (6) subcontractors that she was managing on my project. The Cabinet Maker has issued me a letter threating a lien against my home for unpaid monies in the amount of $7,050. Lisa provided me with a personal letter and an accounting worksheet of all financials. In her letter, she claims all contractors have been paid. In the worksheet, she claims that the costs of my cabinets are $17,200 compared to the Cabinet Makers price of $7,050. This is a 143% markup. To me, this is unethical. In closing, since terminating all relations with Lisa I have retained an attorney and filed an investigation with the State Licensing Board. I have reached out to all the subcontractors that I can find (six so far) to inform them that I am working to finish my project and to make sure they are all compensated for their work. All have commented that they have not been paid by Lisa. The Building Permit now lists me as the General Contractor and I���ve written new contracts with the subcontractors that still have work on my project and pay them beyond the $34,028 that I already paid to Lisa. I am grateful to the subcontractors who remained in Lisa���s deceitful wake that have agreed to work with me and finish my project. If you���re reading this and you find that you have also been defrauded or cheated by a general contractor, whether licensed or not, read this: [*** Link removed ***]
    - JERRY W.
  • F
    METROPOLITAN DESIGN CONCEPTS
    It took the RECEPTIONIST 3+ business days to return my call (left a message on Sunday evening, she called back on Thursday to take my information). The next available day for someone to come look at our project was the following Tuesday. The salesman/project manager, Mike came to my house as scheduled on Tuesday. I gave him all of the information he needed- exact layout that we want, materials we want (and don't want), structural issues that we are aware of and had a structural engineer assess. That was on May 16. I reached out on May 24 for a followup, and was told her was still waiting for some numbers. I still haven't heard from them. DON'T WASTE YOUR TIME! The responsiveness of this company is horrible!!
    - maureen s.
  • F
    J Mozeley Interior Decorating and Re-Design
    Upon receipt and payment of the first 2 vendor invoices, we decided that vendor was unable to deliver desired services. Vendor research resulted in printed copies of Houzz-type pictures which were all over the board given our initial meeting which discussed the scope of the project. Initial vendor proposal estimated a range of fees from $8,000 - $12,000. After making 2 payments of $2,000 each with no concrete progress having been made, we decided to cut our losses and terminated vendor relationship. We felt vendor wanted to establish a friendship instead of a professional relationship. Each time vendor received payment via check, her apparent concern, which was immediately expressed, was "when could the check be deposited?" This billing and collection practice was determined to be unacceptable and unprofessional. Upon receiving notice of termination, vendor informed us in a conference call that she had already incurred charges and/or billed time that just happened to be equal to the amount we had already paid. Her response only confirmed to us that we had made the correct decision.
    - Nancy M.
  • D
    Decorating By Donna
    She is okay. She helped me and got some colors because we were changing the whole interior. She did a lot of help and ideas. I thought she was a bit pushy. We hired her for an hour and got her bid and she went 5 minutes over. She was in a hurry, get things done, and maybe we should have hired her for 2 hours. It was just being like she was on mission. I went with the most different colors. A couple of the rooms, she insisted on colors. The price is reasonable. She was very responsive. She came and showed up.
    - MARY ANN D.
  • A
    KATHI'S DECORATING
    Kathy is very professional and has helped us with window drapes. She has given some wonderful suggestions and help us purchase the required drapes in wholesale.

    We are planning on using her expertise with child's play room and living room furniture.

    Sai.
    - Sailendra G.
  • A
    A Touch of Whimsy
    I needed help with my dining room, living room, master bed and bath and kitchen. Karen helped me pick out paint colors, rearrange furniture, gave me leads for some needed vendors and expert decorating advise.  When Karen arrived, she went right to work and exceeded my expectations.  When she left I had clear notes of items to be done and references. Choose Karen!
    - Cathy C.
  • A
    A Touch of Whimsy
    Karen is the best! I had such a great time working with her. She came over for the initial consultation to come up with a plan. Although it was just a consult she immediately began rearranging some of my furniture to better suit our space. We set up a day the next week to start work. When she came over she was ready to go! We were able to get my laundry room completely organized, family room decorated, as well as master bedroom, bathroom, kitchen, and gallery. She has great ideas of how to use the items you already have as well as suggestions as to where to get additional items for the best price. Karen was the best money I have spent since we moved into our new home. What was once a maze of boxes is now very cozy and feels like home. I'm already planning to have her come back to tackle our home office next.
    - Kelly c.
  • A
    Jaclyn Ehrlich Interiors
    Before Jaclyn my house was boring beige, now it is full of warmth and color! Jaclyn was invaluable at helping hang pictures. She grouped pictures up my stairway in a wonderful collage. Most importantly she listened to what I wanted and used what we had to design with. Shel helped me pick out new accessories to compliment our designs. She helped guide my decisions in a way that made my home a wonderful place to come home to!
    - Susan B.
  • A
    Regina's Interior Designs
    Regina made everything easy for me. I called her, we met several times to discuss what it was that I wanted to accomplish. She helped me pick out paint & flooring. She arranged the painters and supervised their work. Regina was a great help.
    - Susan O.
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Interior Designers in Wesley Chapel

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