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Septic Tank Cleaning reviews in Waxhaw

  • A
    RCS INC
    Ralph was able to come the day we called to inspect the situation. Ralph is experienced and very knowledgeable. He listened to what we wanted to do, offered his opinion and suggestions. We decided on a plan of action and he gave us a verbal quote, which was a reasonable price. He came back the next day with the necessary equipment and supplies. He worked at a good pace, stopping only for a short lunch break. The only issue we had was that the lid to the septic tank was broken by the back hoe and he didn't have the right size lid with him. Before he left, he put a temporary cover over the hole. A replacement lid was brought out and installed.
    - Margaret C.
  • A
    SEPTIC PUMPING SERVICE
    Previous Septic Inspection company, RCS Inc., failed to re-open valves in the prior inspection(s).  This caused the pump to run continuously.  During heavy use with the house full of family, because the valves were closed, the water was in a loop--pump out, run back in, pump again.
    Ronnie and his crew took a quick look at the problem, diagnosed it immediately, and fixed it is very short order.  Along the way, they took time to explain the process and how the system worked.  Then, they took time to explain why their fix was, in fact, a fix.  It also showed how some service companies would rather sell pumps than inspections since leaving the valves closed leads to continuous pump operation.  So, a 20 year pump will last a few years.
    I cancelled my other inspection contract and i've moved the business to Septic Pumping Service.
    Additionally, the pump failed on Christmas Eve--wouldn't it figure--and they responded on a Saturday morning to get me back into business.  Outstanding service.  Friendly, fast, complete, professional.  Every service company should be this customer focused.
    - ROBERT G.
  • A
    1st Choice Service Inc
    They were super great. They showed up on time. They knew what they were doing. The workers were polite and friendly. They got the job done quickly and did it well. I would recommend them to a friend.
    - Chris P.
  • A
    PERRY LANEY SEPTIC TANKS
    He was inexpensive, and did an unbelievable job. I filed for the permit, and he helped me with it. I was moving from New Jersey, and every time he asked to meet me, he was there. He did the work in one day, and the following day, the inspector came out to look at it, and he was done by 9 in the morning the next day. His equipment was up on his truck. Everybody else in the area was expecting $7000-$8000. I am a contractor, so we just hit it off. When you have been in the industry for a long time, you can tell if people are taking you for a ride or not. We rehired him to regrade our property here, and he did that in half a day, and charged me about $2000. The biggest problem we had was the county. I started the project in mid July, and we never got the permit until September 15th. When he came here to grade, he had another job to finish, and he was half a day late then when he said he would. He is top notch and he is very honest. He was very punctual, and polite. There was no wasted motion, they had machines, and they knew how to use them.
    - john b.
  • A
    1st Choice Service Inc
    Called to let me know they were on the way and approx time ofarrival and they were on time. They had to find the septic tank but we're able to find it and locate the two access lids. They pumped both sides of tank and replaced lids. They gave information on how the system works and how often to pump, and also what happens if you don't pump regularly leading to septic field failure. Plan on using for next service.
    - Michael D.
  • F
    SEPTIC PUMPING SERVICE
    My rental property. Provider came out and could not locate the access. Called my property manager after lengthy search. Was informed where to find the access, but then demanded an extra $100 for time wasted. Very rude to both people who spoke with him. He then refused to do the job for more money. WOULD NOT RECOMMEND.
    - Jay B.
  • A
    SEPTIC PUMPING SERVICE

    I have only owned home since August 2013. The septic alarm went off on Saturday may 17, due to the septic pump motor not having power. The breaker kept switching off. I called Ronnie Sunday afternoon expecting to leave a message. He answered and said he would come out mid morning Monday. He was knowledgeable and gave clear instructions on what not to do.

    Ron was prompt and able to discern the problem was with a faulty electric power to the pump. He tried to

    get an electrician to come out but wasn't able. He gave me instructions on what to do till electrician could come out. I found him very helpful and he told me give him a call if I needed any info.


    As an aside I did have the system inspected by a local company. The problem was happening at that time but I was unaware of the issue. , I mistakenly thought it was due to the wet conditions of the area. This is something that should have come up in the inspection.

     I am doing some research on the issue before naming the septic inspection company that failed to advise me on the problem. Suffice it to say I would recommend Ron.


    - John B.
  • A
    SEPTIC PUMPING SERVICE
    They were timely and complete.  We had an unexpected issue that items had ended up in the tank that clogged up the company's hose/pumping system.  They were understandably frustrated as were we, and initially stated they were going to up the charge because of the added problems, but at the end of the job went ahead and chose to honor the initial price.
    We'll be educating our kids a bit more thoroughly about what can be flushed and what can not in the future as we were very lucky the wipes that caused the issue didn't cause additional issues within our home pluming or past the septic tank itself.
    - MARGARET D.
  • F
    SEPTIC PUMPING SERVICE
    After receiving such a nasty email, do you think you would give Ronnie and this company your hard-earned money or trust him to give an honest estimate on a job or do the job properly??? I think not. He was extremely rude to me. I had no idea that Angie's List CALLS him at the exact moment I am on the internet doing my household tasks when an e-mail message/question shows up in his inbox. He could have just politely informed me about it and left it at that. But, instead, Ronnie chose to specifically go out of his way to try and make me feel bad about something that I did not even know was going on. He ranted and raved about how he is not a robot and requires sleep. I am a female and do not appreciate being accosted by a man, let alone a place of business for something that was not my fault. I can't help it that HE set up Angie's List to CALL him IMMEDIATELY when an e-mail message is left for him at Angie's List. I was just asking about what service he can provide me and approximately how much it would cost.
    - Heather S.
  • A
    SEPTIC PUMPING SERVICE
    These guys are GREAT!!  I would not use anyone else.  They are very fast and very professional and have lived in this area for years.  Best of all-- They know a lot about septic tanks! There was a problem with the prior owner building a walkway over the septic entrance.  Ronnie and his son referred me to someone to get it fixed so we could get the septic pumped.  All very fast.  Thank you!!!
    - Amy B.
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Septic Tank Services in Waxhaw

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