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Tile Installation reviews in Waxhaw

  • A
    TILE BY CHRIS
    Chris is a great guy and quite a character. He wants everything to be excellent when he leaves. I think problems keep him up at night. He went above and beyond what was asked of him. I did some of the demo work and broke a drain pipe in doing so. He fixed it at no charge. He saw in our kitchen below the master bath that there had been a leak, he determined it might be the other bathroom toilet. He was right and fixed it at no charge. During demo it was discovered there was a pipe installed above the floor instead of under and again he just fixed it no charge. He hates problems even not related to his work. We found out late that our tile was back ordered and would hold him up. He did what he could, demo'ing, adding wall board, getting the shower floor ready and then went to another job until we were ready. He was very flexible. The work was great by the way. Another thing is he has great support whether its glass shower, cabinet tops, etc. I ordered those type things myself. I listened to Chris's recommendations on potential firms to use, I did some of my own investigation but ended up using the people he recommended and they were great. He has a ton of experience, knows the right way to do things and has alot of this down to a science.
    - Barry B.
  • F
    TILE BY CHRIS
    Called and spoke with Chris. He setup a time to meet at my house to quote a tile job. He scheduled the time for 1015 this morning. I left church early to make sure I was here when he arrived. He never showed up. I waited until 11 am, and then called him to see if he was tied up somewhere, NO ANSWER and no return call. If you don't want to take the job, don't schedule a time to meet with me and then fail to show up or notify me. Unprofessional.
    - Tyler R.
  • A
    The Grout Medic - Charlotte
    We decided to have our Master Bathroom shower grout refinished, and some grout work done around tub as well as repair of one tile near shower. James was prompt in coming out for the quote, walked us through the quote and the process and promptly sent official quote we could review, accept and set an appointment from. For the actual working appointment, he was prompt, courteous and respectful of our home. He was very efficient on this nearly day long job, did an amazing job, cleaned up to where one couldn't tell anyone had been in our home, and provided great care information and suggestions before leaving. All around a grea experience and a job well done...highly reccomend James and Grout Medic.
    - SCOTT & TINA D.
  • A
    TILE BY CHRIS
    We scheduled an appointment for the estimate. Chris arrived on time, and gave us , what I would consider, a great price. After our countertops were installed, we called Chris, and we agreed on a date and time to do the job. He showed up on time, and did a very professional, quality job. He returned the next to do the grouting. Cleaned up, replaced electrical wall switch and outlet covers. We scheduled a time and date to return and seal the job. That was today. He just left. We could not be happier with his work. I would recommend Chris and his crew to anyone looking for a job well done. Although he only tiled, he is the kind of guy that I know will do an outstanding and meticulous job doing anything he says he can do.
    - Patrick D.
  • A
    MyNewFloor.com
    They were punctual. The office called me a day before install began and then after the install to make sure we were satisfied. The installers were efficient. They cleaned after they were finished. Everything went off without a hitch.
    - SANDY W.
  • F
    Carolina Remodeling Services
    Tyler came to see the bathroom on Tuesday morning, March 27th and said he would have the quote to me by at least Friday, the 30th. It's now a week later - April 3rd, and we still haven't heard anything from him. It' apparent they don't want or need our business, but I think an email or call to tell us that would be the correct way to handle that. And if there were some problem preventing them from getting the estimate to us in a timely manner - again - a call or email would be courteous. We had several other people give us quotes and they were very professional. We have chosen one and they will start work soon.
    - Nancy S.
  • A
    STONECRAFT
    Stonecraft was absolutely the best contractor I have ever worked with! Sal and his team were professional, punctual, and the work they performed was exceptional. They were also reasonably priced for the great work they did. I would definitely hire Stonecraft again!
    - Melinda S.
  • D
    Handyman Connection of Matthews NC
    Though Jeff the owner and Robert customer service were professional on the phone - the first appt. simply had a no show without a phone call explaining people had the flu. Upon rescheduling, Jeff called a couple hours ahead saying he was not able to accompany the tile man, but that individual was on his way. Nope - another no show with no phone follow up! So, will not be using this company....
    - Deborah B.
  • B
    Laying It Down Inc.
    Unfortunately, he would not do just the shower and floor tile work. Though the company name and top notch reviews on Angies List are all about tile work, the owner really wants to just do the total remodel as a general contractor.
    - Deborah B.
  • A
    Unified By Design Inc
    I absolutely love my kitchen. This is the second time that I had work done by chris havey..they also had done my master bath. I would definately hire them again. They are easy to work with...the finished projects are beautiful.
    - Lori D.
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Tile Installers in Waxhaw

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