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Foundation Repair reviews in Thomasville

  • A
    Falcone Crawl Space & Structural Repair
    In August 2018 I purchased a 99 year old house. The kitchen was very drafty and I could feel very cold air coming in from behind the kitchen cabinets and under the dishwasher. I was having issues when it rained with water coming into my crawlspace and flooding my cellar. Since it was such a wet winter and this being my first winter in this house and still learning the issues that existed in a house of this age I just assumed it was due to the ground being satuated from all the rain throughout the winter seeping under the foundation and causing the flooding in my cellar. I had 5 other companies come out to determine what the cause was and give me an estimate of repairs. Popular opinion was to put in a second sump pump and encapsulate the crawlspace for moisture control and jack the floor up. One company even said that I had to rip out my granite counter tops before they could put a 12 foot pier with 3 floor jacks to eleviate the sagging kitchen floor. Others just wanted to jack the floor up. I was two days within gutting my kitchen so the first company could jack the floor up when something told me I needed to get one more opinion. So I went to Angie's List in hopes of finding a company that could find the real cause of my problem. That is where I discovered Falcone Crawlspace and Foundation Repair. Walter came out and crawled up under the house to check it out for me. He surfaced with pictures of a screwdriver he had sunk into the band joist and shared with me that he had discovered that the root of all the evil was due to a rotten band joist supporting the floor in my kitchen causing my floor to sag, crack my sink and making my granite countertops sink. He said that I did not need to jack my floors up, that what he proposed would take care of that once the band was replaced. Out of all the companies I called, Walter was the only one that found the real reason for my troubles. All the other companys were set on doing their "specialty" and did not even discover the real problem. If it had not been for Walter, I would have trusted the other company and in the end nothing would have been resolved but an encapsulated crawlspace and the extra expense of gutting my kitchen and putting it back in. Their way would not have solved my problem at all. When the Mitchell and Andre arrived to do the job they were so polite and professional. They listened carefully to my concerns and assured me that they would do a good job for me. There are no words to describe the miraculous job performed by Mitchell and Andre. These two young men went above and beyond the call of duty to make sure that the repairs required to fix my sagging kitchen floor and counter tops and replace the band joist and subfloor. They kept me informed, cleaned up after themselves and were very careful in everything they did for me. I am so thankful that I made that "one more call" and found Falcone. I highly, highly, highly recommend this company and the wonderful people who work for them. They were such a blessing to me. Thank you Thank you Thank you, and may God bless you all.
    - Janice B.
  • A
    Tar Heel Basement Systems
    The Rep came out and gave us a estimate to waterproof our crawl space.  Unfortunately, some major issues have come up with other appliances for the house so, we have to put off the water proofing, but as soon as we can we will call them back to do the work.
    - Jean M.
  • D
    Legacy Building & Design Inc
    When Tony came to give the estimates and go over the plans, we were very impressed with him and felt that this was a man and company that we could trust to complete the job to our satisfaction.  The crew worked and completed the support in the crawl space and then the hardwood and ceramic tile flooring was installed.  The walls were painted throughout the house.  After about a month, we noticed cracking in the living room.  We had been told that the house would not move anymore so that is why we went ahead with the painting.  We called Tony and his job supervisor came over to check on the cracks.  We were still confident that the job would be completed to our satisfaction.  We now have two large areas were the cracks were re-mudded.  That was two months ago.  Later we found out that some of the staff who had worked on our house were no longer working for this company.  That is not an excuse.  Our contract says that they guarantee their work for 5 years, but we can't even get them to return a phone call.  We had planned to entertain over the holidays, but have had to cancel.  Calls, emails, and letters  have gone unanswered. I would never use this company again.  After many attempts, I got no response from Tony, but did get a letter from his attorney stating that Tony is going through bankruptcy.  I didn't want any money, I just wanted him to fix what was started.
    - Bob S.
  • A
    B-Dry Waterproofing and Foundation Repair
    From the initial assessment / estimate everything was very professional. Everything that was going to be done was explained.
    Crew arrived Monday on time and proceeded to work. Everything was completed by late Weds afternoon with very thorough clean up. 

    - Brian I.
  • A
    Falcone Crawl Space & Structural Repair
    oh and I forgot to mention the most important thing....my flooding issue was resolved immediately after the band joist was replaced. Thanks so much Walter, Mitchell and Andre. YOU ARE THE BEST!!
    - Janice B.
  • A
    Tar Heel Basement Systems
    They were very professional. Were on time and worked hard. Explained all work to be done and made sure we were satisfied with the results.
    - lois m.
  • A
    Legacy Building & Design Inc
    It took them 4 weeks to do the work which is what they told us. They were not the cheapest or the most expensive.
    - Bob S.
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Foundation Contractors in Thomasville

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