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Internet Provider reviews in Swannanoa
I got an explanation from several people they didn't notify me of the allegedly missing ...MoreRead more of this review receiver for 6 weeks because that's how their billing cycle works. Obviously, their focus is their system, not their customers.
1. On hold for extended periods of time.
2. once you get through they hang up on you.
3. unable to troubleshoot even issues.
4. can't understand CS reps due to very heavy accents.
5. repairs ...MoreRead more of this review are not made in a timely manner or made at all
has obviously made changes, probably to cut costs, that result in horrible customer service. How is losing customers cost effective?
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