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Over 2,467 reviews for
Swannanoa Internet Service Providers from people just like you.

A
"The install was free and their service is $78 per month. They got here on time. They cared about their work, polite, efficient, quick, and came during their 2" hour window of showing up. They came 2 days after I signed up.

-Teran W.

F
"The last visit was scheduled for Friday, 24 Jull 2015 between 8am and 8pm. The tech failed to show due to high work load and customer service rescheduled the visit" for Saturday. I waited all day (once again) and the Tech failed to show again. When I called customer service I was told it would be 3 more days before a Tech could come out to repair my service. This is after over a month of intermitted to no TV, Internet or phone.

-Dwight C.

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Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

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Internet Provider reviews in Swannanoa

A

Rating
The Technician showed up within the appointment window, asked where we would like our modem, set up the internet service, answered all my questions and was out the door in less than thirty minutes. He set up my privately purchase router as well and was very professional. So far, no hassle with charter in eastern
Swannanoa Internet Service Providers Provider Name Locked
.
- Anthony S.
F

Rating
For some inexplicable reason it took a 2 hour call to cancel my service. Then I got late payment notice and called back. They told me my service had not been cancelled. I spent more time on the phone. I sent letters to customer service at their headquarters and to billing. No one ever responded. I continued to get late notices. I sent another letter to headquarters customer service and billing. Again no response. In these letters I detailed phone calls, Internet speeds etc. This went on for several months. Finally I stopped trying to get them to cancel service. It was a nightmare. Then I got a collection notice. I decided to do what I should have done initially and contacted the ohio attorney general. I sent them copies of the letters I'd sent to twc. Within a week I heard from customer retention at twc. They wanted to make things right. I wanted to cancel my service and was assured it would be done. Next month I received yet another bill stating my account was past due. I called again and finally the service was cancelled. My service was started in 2011 and finally cancelled late 2014- early 2015.
- kim F.
F

Rating
had issues with business line - attempted to get resolution via phone help line - when that didn't work service tech appointment made. 2 different tech's arrived, neither could resolve issue. Dropped service and went with Verizon
- Daniel W.
A

Rating
They are alright. They work with me and I would give them a B+ or A-. They are a little bit expensive. Nothing has gone wrong and they have not drop signal. They work with me on my bill if I am a couple of days late.
- Eric S.
B

Rating
I had contact three months ago. They charge $79 for the internet and the phone. We like the reliability of the service. If I had no problem, I would stick with them.
- Jacqueline C.
C

Rating
They don't know what they're talking about. Most of the time, their loads could get things fixed. They are always crowded at the store if you try to go in. I would give them a C or a D. If there was a valid change that I could make then I would do it but there's really not. we've checked into it. I will stay with them because I have to. All the time the cable go out and then they'll say it must be me and you do everything they say and it still doesn't work and then you call them again and they tell you that they'll just do one thing there and then they do something and it fixes it. They're really the only game in town that is at all affordable. We got the best deal possible comparing everybody in the area. They're the cheapest people around. You get what you pay for in this area. I'll use them until there is a reasonable alternative. They fix whatever it is, it's just you have to keep getting to them and it's frustrating.
- johanna K.
D

Rating
Horrible customer service!!! On one call to TWC instead of trying to answer the question...... the agent,
Swannanoa Internet Service Providers Provider Name Locked
, stayed there are other providers out there go to them. Needless to say, we did. If you have another option don't use these guys.
- Darrel C.
F

Rating
I've had century link for no more than a a couple weeks and im already done with them. I've called customer service a hand full of times and each time i am on the phone for at least and hour an a half plus they don't have a clue on what there even doing its ridiculous. also my modem wasnt giving out enough of the connection so i was told i needed a new one and they could mail it to me or i could have an installer come bring me one, i told the girl on the phone that they will bring me one cause it was going to take 2 weeks for it to be mailed, it was suppose to be here on tuesday a week and a half ago still nothing!!
- carrley N.

Internet Service Providers in Swannanoa, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-Team Energy

131 Garren Creek Rd
Fairview

ADVANCED DATA & NETWORK SOLUTIONS

60 Ravenscroft Drive
Asheville

Alexander Technical Resources

1263 Glenwood Ave. SE

Amazon Business Services

41325 clear water way

America's Satellites

128 Henderson Crossing Plz
Hendersonville

Andy's Web Tools

646 N Riverside Dr

APOGEE Wireless, Inc.

2530 E. North Street

Asheville Internet Solutions

4 Hidden Creek Dr
Arden

AT&T U-verse

141 SW Wilshire Blvd

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Barefoot Brothers Service Company

P.O. Box 18811
Asheville

batteryBob

12227 SW 129th Ct

Best Practice Institute

410 Evernia Street

Calloway Computers

2161 Hendersonville Rd
Arden

CHARTER COMMUNICATIONS

89 PEACHTREE RD
Asheville

Charter Communications Asheville

89 Peachtree Road
Asheville

CMB Network Support

9139 Boulevard 26

CommercePundit.com

1625 Lakes Pkwy.

onestoponlinemarket.com

20 Keeneland Dr
Hendersonville

Performance Media Placement

23172 Plaza Pointe

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Hosting Depot

Charlotte Metro Area
Matthews

The Right Way to Write

30 East Georgia Street

True Blue Computer

Allens Creek
Waynesville

UNIVERSAL COMPUTER SERVICES

76 Poplar Drive
Spruce Pine

Verizon Wireless

225 Airport Rd
Arden

Webb Design

PO Box 690661

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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