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Furniture reviews in Surf City

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  • There was no one to help Brian lift the hot water heater over the weekend so we had to wait until the first of the week to get the new one. He was helpful in trying to get the right kind of low boy hot water heater to replace the one we had. I purchased the hot water heater and had it delivered for $411.85. The cost of installation and service calls were $400.
    - Susan B.
  • He did an excellent job and we are getting ready to hire him again to do the dining room table. One of the great things about it was that he picked it up and brought it back to me once it was finished.
    - Richard W.
  • I had a HORRIBLE experience dealing with the owner Francine. Long story short she stole items I had consigned, claimed they were always hers, and refused to return them to me. 
    Here are the details:
    When I went in to consign a number of items she did not issue a complete receipt showing the full list of items I had dropped off. She had a number of reasons and delays, but unfortunately I was not persistent enough to demand one. When I later went back to retrieve my items, a large number were missing!!
    I looked around the store and saw that they were still displayed and for sale at higher prices than Francine had originally quoted. I questioned her as to why she still had my belongings but she then claimed they had always been hers. 
    The most ridiculous thing is, among the items that she had taken and was trying to sell were a set of 7 antique linen place settings. I still had the matching missing 8th back home in a bin I had not brought in!! She claimed they were hers and that I must have a duplicate set... from 1950!!
    Needless to say, a police report was filed and I highly recommend avoiding this store at all costs. There are many great antique stores in the area, but this is definitely NOT one of them!!
    - Carolyn H.
  • The owner of Heritage Piano Tuning is extremely knowledgeable. He's a musician and also a technician, so he does more than just come out and bring string up to pitches. He's a true technician, so when he leaves the piano is right when he walks out of the room. 
    - Thomas S.
  • This review is for the hhgregg located at 8160 Renaissane Pkwy Durham NC 27713---phone #919 405 3937--We purchased a washing machine --picked it up and brought it home and installed it---it immediately began making loud banging noises---after multiple attemps to fix we contacted the store---we were told that it is hhgreggs policy  ---we--must return it in its box to the store for a refund---they refused to pick  up the item--- ''IF WE SOLD YOU A COMPUTER AND IT WAS DEFECTIVE YOU WOULD HAVE TO BRING IT BACK---WE WOULD NOT SEND SOMEONE OUT TO GET IT''--they obviously do not care about customer service if this is the policy for all of their stores---we have purchased items from them in the past and have referred others----we must have been very lucky that  they were not defective---we will be contacting corporate headquarters tomorrow---and returning the item to the store--I cannot believe in this economy  where stores are struggling that this is their policy---we are very unhappy customers and will never purchase ANYTHING from hhgregg. DO NOT PURCHASE ANYTHING FROM THESE STORES--
    - Tom M.
    - Jan L.
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Custom Furniture Makers in Surf City

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