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Appliance Repair reviews in Stokesdale

  • A
    John Michael & Associates Inc.
    This was the second replacement on parts of  a refrigerator that was purchased in March 2013.  It is an LG  french door.  The ice in the ice maker does not always go down the chute and clogs up in the upper chamber.  The refrigerator had an error message on the door, and LG was called. Kernen is their warranty repair group.  The people there tried to schedule as soon as possible, but we were told it would be early into the next week. I was concerned that the food in the freezer would thaw and spoil, because the people at LG told me to unplug the frig and then wait an hour and plug in again.  The repair personnel made a stop that day to check on the frig.  It was still working, but receiving the error message, and he told me I didn't have to unplug the frig it would be alright until they could get the parts and install them. 
    The parts were backordered by LG as this wasapparently an issue with other refrigerators.  When the part came in they called and scheduled within two days. They came out and replaced the fan, and another part in the freezer, along with the computer board.  They were very quick, friendly, efficient, and knew all about the problem and they serviced several different of types of appliances. They answered any questions that I had with no reluctance.  I was very impressed.
    The refrigerator had to be repaired again in January , it had originally been repaired in November.  Apparently they had upgraded the computer board again because they were still having issues with the ice maker.  Kernens came out again.  They asked what the error message was and ordered the part before coming out.  Again the part was on backorder from LG.  When it came in they came out within two days and took care of it. 
    If there are other issues with any of our other appliances I would call Kernens.  I am pleased with service.
    - Kathryn D.
  • A
    Action Appliance Service Inc
    I called Stan on 7/24/13  to schedule an appointment  for service on another day.  He came that evening at 5 P.M.  My family has used Stan on several occasions to service our refrigerator and washing machine.  He has always been reliable and  knowledgeable despite the fact that our appliances are from different manufacturers.  He has successfully  repaired our appliances and guarantees his work. 
    - Sue M.
  • A
    We woke up to a broken refrigerator. No cold coming out and a bunch of ice on the back of the freezer. Mr. Thompson came out the same day and did a fantastic job. The heater was broken, so the freezer could not defrost itself. He had the part and fixed it in less than an hour. He is the NICEST man and will definitely be calling him whenever we need an appliance repaired. Do not hesitate to call him!
    - Martha S.
  • A
    Richie'S Appliance Service
    Richie used to work for an appliance repair place. He struck out on his own. My sister in law used him and was impressed with his knowledge and expertise. We have Fisher-Paekel washer and dryer that we quite frankly abuse with overuse. It is hard finding knowledgeable service people for this brand, but Richie was well versed and thorough. We had problems with both units and he was there in a flash, no fuss no mess, inexpensive, pleasant and extremely professional. AND no problems since! He's the first one I will call with any future appliance problem. A real find!
    - Tom M.
  • A
    John Michael & Associates Inc.
    Please see above comments. 
    - Melissa B.
  • A
    Richie'S Appliance Service
    Excellent - please see above.
    - Tom M.
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Appliance Services in Stokesdale

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