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Hearing Aid Service reviews in Statesville

  • A
    Hearing and Balance Center
    Ive been going to Dr Christina Seaborg for about 5 years now. I had been to 2 other audiologists at 2 other (very well known) ENTs offices in Concord & then in Charlotte area. I had been frustrated because I could not hear well out of my one ear that had a sudden hearing loss with the hearing aid I bought from them. I was going multiple times & they would say that it was as good as it could get. Their "good" was not good to me since I still had to ask people to repeat things to me. It was affecting my everyday life & my job as a nurse. A fellow nurse told me about Christina & how happy she was with her hearing aids. She is about a 50 min drive for me but she is worth it. She ordered me a higher quality hearing aid which was totally better. Any time I need to have it adjusted or just for an annual check, she is a pleasure to see & always addresses all my concerns. She basically changed my everyday life.
    - Dorine T K.
  • A
    Hearing and Balance Center
    Dr. Seaborg is extremely professional and patient. She explains the process and results. There was no pressure to hearing aids. She considered my lifestyle (job, time outside) in deciding what would work best. The day I went to pick up my hearing aids, she decided a different brand would be better suited. The next day these were available. She continues to provide lots of support even after the fitting. Can't imagine an audiologist being more helpful. Completely pleasant experience.
    - Kenneth M.
  • A
    Hearing and Balance Center
    For years I have been told that my hearing was impaired.  Wife and family complained that I played the TV and stereo too loud.  Upon the recommendation of a friend I trust I made an appointment to see Christina Seaborg at the Hearing and Balance Center.  I'm glad I made that decision.  Christina did a very thorough hearing examination and discussed the results with me.  I definitely have a hearing loss, more severe than I thought.  One of the reasons I chose Hearing and Balance Center was because they sold the very best brands in the industry.  Christina recommended an Oticon solution that works great with my life style.  She, and her entire staff, are very professional, efficient and a delight to work with.  They always make me feel as if I am their only customer.  I highly recommend Christina and her team at Hearing and Balance Center. 
    - Frank K.
  • A
    Hearing and Balance Center
    I was impressed with how thorough Christina's exam was. Along with the use of state of the art equipment, Christina unobtrusively listened to what I was saying. For instance she listened to what I liked to do and what I felt I was missing out on by not being able to hear clearly. I felt this was an important part of the exam. She is a very warm person and easy to talk to. Due to an issue I am presently having, I am unable to get hearing aids at the present time. Christina was generous enough to let me try a demo pair similar to the pair I would need. This was truly wonderful because I had no idea what hearing aids were able to do. I feel with Christina you are not just a number, she really cares about you.
    - Karen S.
  • A
    Costco - Matthews
    For hearing aids I have used 3 service providers which were okay but I am happy with Costco and they are a heck of a lot less expensive. The other service provider ran me $5500 after insurance paid their share, a second one ran me $3900 after insurance and Costco ran me $2000 with no insurance and they are the best hearing aids yet. I have had them for almost 2 years and I have not had to take them back to check or anything. I like the fact that they are comfortable and the fact that I don't feel as I have ear plugs in my ear. I hear so much better with them.
    - Lorraine S.
  • A
    Costco - Matthews
    They did a really good job. They made sure they worked right and they had work done under warranty. Not only did they sit down and analysis what was the right equipment to use but also evaluated the best price she could have paid for the hearing aid she was in need of. They had her requested because it was molded to the ears so it was shortly timed to get returned. So we went back in and picked them up. They did all the settings and showed how to use it as well as take care of it. I had to go in late November, early December to take them in just to have a sequel or something; they set it up and repaired under no cost since it was under warranty. It was just something that could have been caused by wax so the consumer could have caused the damage but it was fixed under warranty. It was a quick and easy repair. Their professionalism was very good.
    - Thomas B.
  • A
    Costco - Matthews
    They have reasonable price. The service is pretty good. If I had any issue, I can bring it back and they respond to it. Their price is very good.
    - BILL & YASKO M.
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Hearing Aid Stores in Statesville

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