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Cleaning reviews in Statesville

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  • They cancel first two appointments because of weather and rescheduled. When they missed the last appointment, I call and they said they didn't do business through Angie's List any longer. I lost the moneys I paid through Angie's List. Lost 1/3 the price advertised!
    - Preston O.
  • The customer service was excellent! Adam called after I submitted a request, was professional on the phone, and took the time to figure out what my goals were. They came with a work van with all required supplies, showed up on time, and completed everything exactly as promised. The results were even better than I had anticipated! My car looks so good and feels like new again.
    - Peter H.
  • Excellent! Very dependable & a positive attitude. I had to cancel the first appointment because I did not want him cleaning during the rain and he was very courteous about rescheduling. One thing I really was impressed he had covers for his shoes.
    - Mary B.
  • Great! I was VERY HAPPY with the cleaning job that Spotless Cleaning did. Our home looks better than it has in a long time!! The ladies doing the cleaning were so sweet, hardworking and thorough. The owner, Andrea, is professional, kind and very knowledgeable. I highly recommend this company!
    - Jennifer C.
  • I called Fantastic maid 4 years ago. They are excellent, if something is not right, they will come back and take care of it. My dogs love everyone. They are very caring people + go the extra mile for their clients. Completely trustworthy.
    - Susan E.
  • Window Genie To Management, Very disappointed in your decision in NOT honoring a contract with me in cleaning windows in our home at 124 Lake Top Lane, Statesviile, NC. I paid a fee through Angie’s List, with the balance to be paid at completion. You cancelled our appointment because of bad weather in March and rescheduled it for a later date in April, then terminated your business agreement with Angie’s List. I have been caught it the middle as your company refused to HONOR the contractual agreement. I have lost my down payment and windows not cleaned as promised. I will not be recommending any of your services again to friends or neighbors! Preston Odom mobile 850-443-3469
    - Preston O.
  • It was ok. They didn't do everything I thought they should have done, but it was ok. I thought they would do baseboard cleaning because I am unable to do it myself. I was a little disappointed. There was a communication barrier. They were on time. They were quick and I thought I overpaid for the time it took.
    - Wanda H.
  • Cleaning was fine. Communication was horrible. They never called for the second cleaning to get a schedule for bi-weekly cleaning. When we reached out there was no response to several text messages to the cleaner or the company owner. Finally they replied and said they planned to be there Monday morning. We responded and said please confirm a time. No reply! Then asked again, no reply finally after several texts over several hours we called and texted again and finally they answered and said yeah we will be there at that time. We rescheduled at that point as we had another commitment Come up that we were trying to schedule around. However with no reply we confirmed that event. When we finally got a reply it was too late. Come the evening of the rescheduled service. And again the same unresponsive issues. We fired them because they just can't communicate.
    - Andrew W.
  • It went wonderfully well!!  My home was in serious need of a deep clean... & Kristi Klean tackled the tough job like real professionals!  I had never used a home cleaning service before, so I was a little nervous about how it would go.  Kristi and her team made me feel right at ease from the start!  & then they did a wonderful job cleaning my home... they left it fresh, clean, and smelling fabulous!!  I don't think I have ever seen my home this clean!  Since they left, it has been wonderful to come home each evening and enjoy a clean house!!  I can not say enough about how fantastic this cleaning service is!  & to boot... while cleaning my home, they found a necklace that I had lost months ago.  It was a pleasant surprise to find the necklace on my vanity after they had left... & to me, it goes a long way to show how trustworthy they are!  I would HIGHLY recommend this cleaning service to anyone!!  I am so looking forward to them coming back!!  :)
    - Amanda G.
  • Arrived promptly; professional, courteous & friendly folks. Got started straight away and worked hard until the job was finished. My house looked and smelled clean and I was very happy with the services performed.  I am interested in setting up a monthly "light" cleaning service with these folks as well.  I would highly recommend them.  I was very pleased.
    - Kathy J.
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Cleaners in Statesville

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