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Tile Installation reviews in Stallings

  • A
    Freedom Renovations Inc.
    A SMALL hitch by an inexperienced installer, but was rectified immediately. Be very specific and they will be attentive to detail! Very nice people and installers were professional, careful and cleaned up after themselves. I recommend and would use them again!
    - Deborah E.
  • A
    All Quality, LLC
    Stan was prompt and performed his work in a clean and professional matter. He arrived on time each day that he performed work. His co-worker and Stan were respectful at all times. We would not hesitate to hire him again in the future. We recommend him based on the quality of the work done.
    - Ronald C.
  • A
    It was a pleasure working with Chris. I was happy with the estimate and thought the pricing was very fair. I ordered the tile and since I was working with him I was given a discount at the tile store which was a nice surprise. When the tile came in I was told it was over 200 lbs in a few boxes. I was talking with Chris and was concerned about transporting that weight without help(getting over a severe shoulder injury) and he actually offered to pick up the tile and deliver it to my home. We set up an appointment. He arrived very promptly and showed me exactly how the tile would be laid and asked if I had any questions or concerns. The tile looks great and he said he would seal it yearly at no additional charge. He is extremely concerned with his tile reputation and it is pleasing to see someone take such pride in his craftsmanship. I highly recommend Chris and trust you will have a similar experience
    - William D.
  • A
    Asa Stanford Inc
    Cannot say enough what an awesome job they did. We built a three room addition for my mother. They listened to our plan, made suggestions along the way to improve, made a reasonable schedule and stuck to it (many times done earlier than projected). They built two rooms,one with a kitchenette along with a full bath with walk-in shower. They are honest, skilled professionals. They went over and above our expectations even installing railings and shelving at the end of the project
    - Linda T.
  • D
    Hawk Construction Inc
    Mostly, my complaint is with the contractor's rude attitude. Mistakes were made, such as hole in the ceiling because of his guy stepped on a pipe upstair, new floor scratched because of transporting a tub, carpet accidentally ripped so I had to replace the flooring for a whole bedroom eventhough I had no intention (extra expenses for me for the floor), guest toilet tank cracked, etc. Sure, the contractor made the necessary repairs, but he did not say sorry at all. I brushed it off. Another attitude problem: If you say something that he disagrees, expect a full page of lecture, sometimes with all caption, like: YOU... and NOT! First impression with him was I was asking would it be possible for him to come take a look and give a quote on a weekend since that was the only time I could without having to take some time off from work? His reply was one full page long, i kid you not, lecturing me how he is a deacon at a church, a husband, a father, and has to help with his daughter's homework etc etc. A simple "no" would suffice. I brushed this off, too, thinking that maybe this contractor was a senior, but apparently he wasn't. Also, if he texted you something and you forgot what it was, and you're texting with him, so you figure why don't I ask him now, his reply will be: "Look at my text several days ago" instead of just answer it in one word, like at 5 pm or whatnot. If you're too involved, like telling: after this, can you do this? His answer will be like: Yes, we know! We do this for a living! So, I took that in mind. And, one time the corner wall was obviously patched up very wavy, and I didn't tell him mid day because I thought they'd get to it later before they wrapped up for the day. Then, the day ended and his guys went home. I checked and it was not done. I texted him and he said: why didn't you tell them?? Well, I thought you said your guys are a pro and a pro would definitely notice that! My last straw with him was after a couple of months, the kitchen ceiling downstair was leaking. His guy came and found out that the leak was from an old corroded pipe that they didn't handle. True, but the leaking corroded pipe is right next to (hand in hand with) the new pipe that they replaced for the full gut bathroom renovation. The bathroom was full gutted: floor, wall, and ceiling. He didn't care to mention about the corroded pipe to me? His answers are: - the plumber didn't see it (Well, to change the new pipe, you would have to handle the corroded pipe), - it's not corroded, it's just a discoloration - nobody would care to mention it because you don't fix what's not broken. You wait until it breaks THEN you fix it. So, when the upstair bathroom floor was fully opened, I should not replace the corroded pipe. Wait until it leaks, then just put a hole on the kitchen ceiling downstair?? This made no sense to me. I found a new plumber (a nice guy, heaven sent) said all it needed was a little cleaning on the pipe (I believe it was called 'Flux'), and the leak would not happen. And he also said that he should just clean the pipe, and he definitely saw that corroded pipe. The bathroom renovation journey was very frustrating with Hawk. Had i found 2 bad reviews from other people who called him rude and obnoxious, I would think twice before I hired him. Most of his guys or subcontractors that he used, like the one who accidentaly ripped out my carpet are in fact really nice. I like them eventhough they made mistakes. It's just that the contractor is the one you deal with... on a daily basis.. for 2 months......@@
    - Belinda T.
  • F
    Ace Tile & Floor Design Inc
    Unsatisfactoryl! Below tile industry standards which was confirmed by three professional tile installers. Sloppy work, excessive lipage of tiles (uneveness) sloppy and uneven grout lines soiled my custom built 90 yr. old barn wood ceiling, poor customer service skills. Installer not experienced enough which created the unfavorable end results. Not being able to comprehend and speak English well contibuted to the issue. Due to the installer's unwillingness or lack of knowledge didn't compensate for the unleveled walls which forced tile removal, and re-installation. I was informed I had to pay an additional $300.00 for the labor. My shower is STILL incomplete, and have called the owner to come and access the work, he informed me he would be at my residence May 15. He never showed nor called. He finally came out 18 days later after I reported him to NC Attorney General. He has not responded to Attorney General after receiving two letters, and has yet to reply to my June 12 letter in which I have asked for a complete refund with compensation for tear out and custom ceiling. I have spoken with four people who are in the construction service industry who have confirmed he has "poor" business ethics. I DO NOT RECOMMEND THIS company to anyone based on this unprofessional and "bad' business ethics.
    - Dawn C.
  • A
    Outstanding! Sam was prompt both when he came to look at job and prompt when the job was to be done. Amazingly, he completed the entire job, including cleaning and re-sealing the bathroom tile floor and re-grouting the tub enclosure, in less than 4 hours - as I had anticipated it taking the entire day and possibly more. I have had the shower worked on, cleaned, etc. 2 earlier times - paid approximately the same amount - but no one even came close with the ending result. The shower looks absolutely new! If you need anything re-grouted - there isn't anyone you could go to that could be better.
    - gary c.
  • A
    Carolina Quality Flooring & Cabinets
    Very well. The lead on the job was very considerate of my home, cleaned up every time he was there and was very mindful of my dogs with keeping doors closed. Each person listened and worked to find the best options for my space, design, and budget.
    - Jenny B.
  • A
    Classic Tile & Renovations Inc
    Great. I was looking for genuine craftsmen and that is exactly what they are. They were respectful of my home, took great care in everything they did, were willing to provide guidance when I asked but also allowed me maximum flexibility in my choices, and their quality was outstanding. When a small problem cropped up a few months later, they came back and took care of it with no reservations. It was a big job with a lot of speciality items and I couldn't be happier with the outcome. I would recommend them wholeheartedly.
    - Susan E.
  • A
    Queen City Kitchens
    From our introduction to completion, Teri, Taylor, and Donny provided excellent, honest, and professional information and assistance. I am very impressed with the organization, their workmanship, and professionalism. Their installers were just as good and all sub contractors were punctual, professional, and did quality work. I highly recommend Imported Stone.
    - Rex B.
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Tile Installers in Stallings

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