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Aristocrat Group

in business since 2009

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Zip Code

About Us

on Angie's List for 4 years

Medium sized landscape company with the size to complete jobs in a timely manor while providing personal service

Contact Aristocrat Group

Phone Number

(704) 305-2781

Address

8505 Kluttz Rd
Rockwell, NC
28138

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Ratings and Reviews for Aristocrat Group

D

Review: Irrigation System Service
2 years ago

Irrigation and landscaping.

Not good, just completed the work and escaped. Didn't take calls to do the service. Never explains what they are doing, don't take our opinion in where to put the controls. No diagram of irrigation. I would never recommend this company.
Services Performed
- Irrigation System
F

Review: Irrigation System Service
2 years ago

Irrigation

Very bad. They messed up my whole lawn. They killed my sod at the front yard. Never Never they show up on time or they address your communication. Stay away from them.
Services Performed
- Irrigation System
C

Review: Lawn Treatment Service
3 years ago

.

This was a $119 big deal service for lawn treatment and overseeding. For the most part they did what they were supposed to do except for the fact that we had had a lot of rain in October and were about to get out of the fall season to be able to aerate and seed. They were behind on their jobs because they could not do it because of the weather. When the weather finally cleared up they were in a rush to do it and it started raining the minute they got here. They said they could do it if I wanted done and I did not know any better because I have never core aerated the lawn myself, but as they were doing it and as they were leaving the rain was so heavy that it filled all the holes right back in and it washed the seed away. The people were younger and not quite as experienced. I kind of feel like the owner or somebody should have told me as badly as I wanted it done it would have been a waste of my money. A ton of seed washed into my neighbor's yard. They were really nice and were out working in the pouring rain trying to get it done as quick as they could but they should have realized that it was going to do nothing. The price would have been fair if I had gotten anything for it. They did something that they should not have done. They were pretty good about calling and letting me know it was going to be a little time because of the weather. I don't think anyone ever called back asking how it had gone. They were punctual.
Services Performed
- Lawn Treatment
D

Review: Lawn Care Service
3 years ago

lawn maintaining which included mowing, edging, seasonal aeration and leaf pickup

First off it was great - but the last couple of weeks it was a challenge just to have them come out - texting and calling they stated they would be out on a certain day - this kept happening but never arrived - we did go with another company - this company is not dependable
Services Performed
- Lawn Care
F

Review: Landscaping Service
3 years ago

What a waste of money. Purchased a big deal for 1 year lawn service for 999.00. They came in the fall a few times but never consistently. They were to provide an array of services in the package. I've not seen them or heard from them in 6 weeks. Clearly they've abandoned me and all the other reviewers who were robbed as I was.

Worse experience ever by a vendor I've contracted services with. They've completed 20% of what I've paid for and based on all the other reviews here and their choice not to return my numerous calls I'm quite certain I've thrown away my money. Seems pretty clear from others here also that angie's list is not willing to back up the products they sell and the guarantee they imply. If services are only guaranteed for 30 days then big deals that provide services for 2 to 12 months should not be available. Period. Frankly I'm discouraged with the whole process and not sure angie's is worth my time and money. The provider's address is clearly listed here. Maybe we all need to pay them a visit together and request a refund.
Services Performed
- Landscaping
- Lawn Care
F

Review: Lawn Care Service
3 years ago

I purchase a package $999 for a 1-Year Lawn and Landscape Maintenance Package in Sept. 2015, an all inclusive package. When spring came around I expected to see them here to perform services in the offer - edging curbs and walkways, edging plant beds, plant bed weeding, mowing on a regular basis, etc.

Only mowing was done and sporadically, none of the other services were performed. Through April, my lawn had gone for two week periods of not being mowed. It is now 3 weeks and no one has been here or called. The last communication I had was April 14th which was an email through Angie's List that they would get back to me on price for an additional service. Never received a response. I became suspicious when I read the other negative reviews. I tried to click on their website from Angie's List link., It no longer exists. I would like a refund so I can get a reliable provider. I am in an area with a homeowner's association and the lawn needs to be maintained per our association rules.
Services Performed
- Lawn Care
F

Review: Landscaping Service
3 years ago

I purchased a deal for $999 for a 1-Year Lawn and Landscape Maintenance Package.

They didn't come to my door, never introduced themselves, never asked what I wanted, and they didn't complete everything included in the deal I purchased. The last time they came was April 29th. I have called several and emailed times and they have not responded back to me. I basically paid $999.00 for only 4 mowings.
Services Performed
- Landscaping
- Lawn Care
F

Review: Landscaping Service
3 years ago

The provider was supposed to do landscaping.

I can pretty much echo the reviews I am seeing here. I purchased the $999 landscaping for a year package back in August of 2015. Here we are in May, active grass growing season, and these guys have not showed up, and are not answering calls or texts, or returning them either; they simply disappeared. They completed approximately 60-70% of the year package and then stopped and vanished. I feel they deserve this bad rating since that is the way they treated me, and apparently lots of others. I also believe they should not be allowed to offer specials on Angies list, and I would like a pro-rated refund because now I have to scramble to find someone to replace them. I do not recommend them to anyone.
Services Performed
- Landscaping
F

Review: Lawn Care Service
3 years ago

Lawn service - mowing, edge trimming, hedges and blowing.

We accepted Angie's List special deal for 4-weeks lawn services from Aristocrat Group. They did a good job, so we added the special deal of 1-years lawn service for $999, paid in full in September 12, 2015. The crew initially did a good job through the fall/winter, although we were concerned that they had no schedule -- they just showed up whenever they could. The intervals between service seemed to extend to the point that we had to call them to request service when the lawn looked really bad. Things got really bad in the spring, when the grass started to grow. Although we made numerous phone calls and sent several e:mails, we had only one lawn service during the 7-week period between April 1 and May 21 -- with the peak new-growth period and ample rainfall during May, our yard was a disaster. After several futile attempts to get the contractor to respond, I mowed the lawn myself (on 05/21/2016) -- it was like baling hay. This contractor should not be allowed to continue offering services through Angie's List, and further, should be prosecuted for fraud for taking compensation for services not rendered. Harold Backman
Services Performed
- Lawn Care
F

Review: Lawn Care Service
3 years ago

We bought a year of lawn maintenance, fertilizer, seeding etc that also came with some other items like bush trimming, mulch placement, weeding, flower planting, leaf care etc. The package included 20 lawn mow, trim, blow sessions. We bought in the fall and they did blow leaves and mow a couple times-each time with us calling to initiate. We figured that the service would get better in the sprint. My husband has had to call repeatedly to get them to come mow. He finally got in contact with one of the owners to schedule mulch spreading which they scheduled. My husband had 5 yards of mulch delivered and it is still sitting in the driveway until last week when we paid someone else to spread it. We have called several more times to see if we could get service and no one will return our calls.

The few times they did service the yard it was done adequately and as expected. We had no issue when the work was performed. We just had terrible issues with getting them to do the work!
Services Performed
- Lawn Care

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Aristocrat Group

Compare quotes from up to 3 landscapers!

About Us

Review: Irrigation System Service

Review: Irrigation System Service

Review: Lawn Treatment Service

Review: Lawn Care Service

Review: Landscaping Service

Review: Lawn Care Service

Review: Landscaping Service

Review: Landscaping Service

Review: Lawn Care Service

Review: Lawn Care Service

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