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Lawn Mower Repair reviews in Pittsboro

  • A
    STONE BROTHERS & BYRD
    Dropped it off on Saturday. It was ready the following Thursday. It was cleaned and adjusted, and they even sharpened my chain. I was expecting a bill twice what I actually paid. I was very pleased with the work & the price.
    - Thomas M.
  • A
    Mobile Mower Mechanic
    Donald is great and wonderful to deal with.  Arrived on time and did what was needed to make sure my equipment was ready for the grass cutting season.  Second time I had used his service and I'm about to use him again!
    - William E.
  • F
    ALDRIDGE DURHAM SAW & MOWER
    I bought a new Snapper riding lawn mower from them on November 6, 2013. There were some issues about delivery charges of $75 but they had a pick up for repair nearby so the charges were waived (delivery charges on a new mower, what?).
    I used the mower for about a week in November and started having problems starting the mower. I called them and one of the shop men said they would come out and take a look or bring it to the shop.
    A short time later the manager called to say they could not come out without a $75 trip charge on a brand new mower under warranty. He was citing word for word from the warranty. But in either case no one seemed to know why there might be a problem. I was spoken to like a 5th grader as to whether I knew how to start the mower.
    I called Snapper directly and was told immediately that that model had a service bulletin on it about needing a starter switch replacement. Now this was a mower that had been newly set up not 2 weeks ago. Might they not have checked the service bulletins?
    I called Aldridge-Durham right back and when I mentioned the starter the manager agreed that that model had a starter issue. He again said that they could bring it in for $100 round trip charge and change the switch. When I complained he said that I could try and remove the switch. I popped the switch out in 2 minutes. He agreed to order a new switch for me. Keep in mind this is mid-November...
    Between mid-November and today (January 16, 2014) I have called many, many time. The last being January 10, 2014 when he, for the 3rd time, said he would put the switch in the mail for me. So here it is more than 2 months and no mower. You might ask why would I buy and need a mower in the winter. I gather up the leaves for bedding and compost. I have not had the use of this mower to do that.

    UPDATE: Well I finally received the new starter switch (required by Snapper TSB). I had to call Aldrige-Durham again the week of Jan 13th. The switch arrived on 1/20/2014 just about 2 months to the day that it was requested. The "F" still stands!
    - Robert G.
  • A
    Ben's Lawn Mower Repair
    unknown
    - John Y.
  • A
    Ben's Lawn Mower Repair
    unknown
    - Kevin F.
  • A
    Mobile Lawnmower Medic
    He came to our house, diagnosed the problem, told us it wasn't worth the cost to fix and showed us a work around. Bought a new battery.
    - Audrey J.
  • A
    STONE BROTHERS & BYRD

    Very professional, attentive and customer service oriented. He called me with an estimate of the repairs and had it fixed the next day!


    - Amy F.
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Lawn Mower Repair Shops in Pittsboro

Companies below are listed in alphabetical order.

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