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Find Top-Rated Pittsboro Home Warranty Companies

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Home Warranty reviews in Pittsboro

Real People ~ Real Reviews ~ Real Results

  • Jessie, the appliance repair man was excellent.  He was knowledgeable,
    prepared and highly skilled.  He was also very personable and responsive
    answering questions and doing whatever was needed to complete the
    repair.  I would always ask for Jessie in the future.

    However, the process for getting a technician out was not pleasant
    or efficient.  It was 10 after my first call before I was scheduled.  Sears
    was the repair company assigned to me.  Sears scheduling policy is
    that they identify a day when a repair will come and the customer must
    set aside a 9-hour window (8 am - 5 pm) to wait for the repair person.
    You can call in only at 7:30 on the morning of your scheduled appt.
    to get a 4-hour window.  This means, people with low/fixed incomes
    MUST MISS a whole day of work because of Sears unreasonable and
    totally unfriendly scheduling procedures.  On the day of my appt. I
    called at 7:30 am and was told the repairman would come between
    11 am - 1 pm, later Sears called several times and changed the 
    appt. to 1 - 3 pm, then 3 -  pm, and finally 4:15.  The repairman 
    finally came 4:45 pm.  This is not a repair person issue, it is a
    problem with Seats policies and procedures.  They are blatanly
    indifferent on the impact of their scheduling for those on fixed
    incomes.  You need to improve your scheduling but keep
    Jessie.
    - Ruth G.
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Home Warranty Companies in Pittsboro

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