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Gastroenterology reviews in Pineville

  • A
    Charlotte Gastroenterology & Hepatology
    Doctors, staff, and clinic all nice and clean (both the staff and the clinic,...). They stuck cameras in places, they poked and prodded. They were all very nice and helpful and kind and professional. The IV was cold and they brought me a warm blanket, that was really nice. Everyone did great except the same issue I am finding with all the medical Teams I have had to work with: BAD BILLING!!! My insurance wouldn't cover it so I spent over $1,000 out of pocket the say of the visit. A couple weeks later I receive a bill for MORE than the initial amount quoted. I call the number to discuss and they don't see the issue and say that the amount we paid was and quot;for the clinic but this new amount is for the doctorand quot; which is completely inaccurate. After waiting on hold for approx. 20 minutes the person says that someone from the clinic will be calling me to explain. I never got a call. I did, however, get a bill yesterday showing I now owe a total of about $40 additional and it show the payment that was made at the clinic. The interesting thing is that when you put the two bills beside each other they show the same procedure being done at two different locations. The first location is where I went for the pre-procedure visit when I met with the PA for about 15 minutes. Interestingly enough that is the visit they are billing me for over $1200 for,... I am pretty sure I will get this straightened out and I don't think it should reflect on the doctors or the clinic but it does need to be said. You are going to end up hurting more people with stress from crap like this. Where is that Hippocratic Oath? Above all, do no harm? If the staff, nurses, and doctors put their collective and quot;feet and quot; down on this I bet they would end up getting paid better, we would get better service, and a huge amount of wasted time and energy would be recovered (and there would be some out of work jelly brained bean counters working at your local fast food restaurant, where they should have stayed all along,..). GET THE BILLING PORTION OF OUR HEALTH CARE SYSTEM FIXED. Again, great clinic, great staff would happily recommend.
    - Roberto N.
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Gastroenterologists in Pineville

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