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Drain Cleaning reviews in Oakboro

Real People ~ Real Reviews ~ Real Results

  • We had our well filtration system serviced and cleaned in early December, by another company. I thought things had gone fine untill that evening when I went to shower. The water came thru fine at first but it seemed the pressure got lower.Luckily, I finished my shower. Afterwards I was going to rinse the tub, and I turned the water on and water spewed out of the faucet, and quite a bit of black carbon came out. Then no water would come out from that faucet. It was ok at the sink and toliet, just the tub was affected. I wasn't sure what to do because it was the water pipe bringing water in, not the drain, or in any other area of our house. I called the company who had serviced the well and he came back the next day. He could not figure out what the problem was, and said he had never encountered the carbon getting into the water pipes. So now I was really confused on how to handle this problem.  I talked to people and heard horror stories about how the carbon will harden very fast, almost like concrete, inside water pipes. And that I would probably have to have the pipes dug up and replaced in that area.  The obstruction was at the end of the water line, and went under my house for quite a distance.
    Needless to say, I was scared to death of what this would take to fix. I could imagine my yard being torn up, having to go under the house to get to where the pipe was clogged, and how enormous the cost would be. 
    I put off calling amyone until mid January, because I was so scared. We had another full bathroom, so it wasn't an emergency to have this one fixed.
    I finally decided I had to get this problem looked at and at least see what the expense would be.. I used Angie's list and called 3 companies to ask questions.  I decided on hiring Troy. His mannerism and politeness on the phone were the biggest selling point. He put me at ease right away, saying he really didn't think I would have to have pipes dug up. He was pretty confident he would be able to unclog the pipe from inside. He said he would be out the next afternoon around noon. Troy arrived when he expected to, and took his shoes off at the door.(Good impression from the start.)  He went straight to work on the tub, and had it unclogged AND had cleaned my bathtub, in about an hour. I asked him to check out the filtration system at the well, just for my own peace of mind. He had no problem with doing that. He was in and out in approx. an hour and fiften minutes, and I had a clean, working bathtub, and was confident my filtration system was ok also. Troy answered all my questions, (and I ask alot of questions!). He answered in terms I could understand and was very polite. He never acted like I was taking up too much of his time, and I know that he had a very busy schedule. I would recommend Troy without hesitation, and  I will definitely call Troy if another problem arises.
    - Karen A.
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Drain Cleaning Companies in Oakboro

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