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Plumber reviews in Oak Island

  • A
    Advanced Water Systems-Grand Strand
    Fantastic! Everything was done professionally, promptly and efficiently, from the initial contact, education, purchase, installation, training and cleanup. The company rep (Will Barber) took the time to share research (and references) on the quality of water in our area, as well as patiently explain how the Kinetico system worked and its benefits. After checking out the installation area and what needed to be done, the technician (who said, when asked, that he had installed more than 1,000 systems) tapped into the main water line, set up the system with its multiple components (pre-filter, filter for contaminants, water softener and reverse osmosis (RO) to reduce bacteria/virus) and installed several water-cutoff valves to make maintenance easier. See photo. Also a faucet was installed by the kitchen sink and the refrigerator water line was changed to come from the RO system. Everything cleaned up, no installation issues. The system is working perfectly and the water looks so much clearer. Its unique engineering and design don't require electricity and from what neighbors tell me, their Kinetico systems have lasted for for 10-20 years so far. Although initially, the system may seem a bit pricey, it won't need replacing. It's not often I give such a high recommendation.
    - Linda E.
  • A
    Jewell Plumbing Company, Inc.
    I discussed issue early Monday and Adrian arrived within four hours. Repair was completed promptly. He also showed me inside of copper pipe and indicated corrosion may be more widespread and more leaks might occur. He indicated replumbing would be a bigger job than he could handle but I probably had time to resolve. He was courteous and price was reasonable.
    - Rick H.
  • A
    Advanced Water Systems-Grand Strand
    We decided on Bill and Hunter Barber of Advanced Water Systems Grand Strand because of their expertise and their dedication to truly educating their potential customers so they can make an informed decision on what services are right for the situation. We were convinced that the Kinetico system was the best product offered in our area and when we met Bill and Hunter we were greatly impressed with their knowledge of their product and their commitment to continuing service after installation. There were no high pressure sales tactics as there were with other companies we interviewed. We spoke with them many times and attended one of the water workshops that they present before making a decision. We found them to be punctual and professional during the installation of the system, which took the better part of a day. They made sure that we knew how the components worked and answered all questions to our satisfaction before leaving that day. They kept an orderly work area and cleaned up after themselves at the end of the installation. We have had this system for 6+ months and are extremely happy with the improved taste and feel of our water and have confidence that our appliances and surfaces in our home are not being clogged up with all the debris that comes with the standard water in this area. The best thing besides the peace of mind is that there are no crusty rings forming in our toilets and no spots on our glass shower doors! We highly recommend Bill and Hunter Barber- interview them, you will not be disappointed.
    - Judy C.
  • A
    Michael Motley Plumbing
    Faucet was replaced. It took a couple of weeks based on initial difficulty in seeking a part and due to conflicting schedules but ultimately was resolved successfully. We are pleased with our new faucet and the work that was done.
    - PATRICIA K.
  • A
    Dimone Plumbing Inc
    Could not have asked for any better! Al was on time, extremely professional, and knowledgeable. The toilet was an easy fix for him, given his experience with pressure-assist toilets. The hot water heater had a small leak that was causing it to trip the breaker. Al was upfront and honest about the problem, and I had him replace it. The parts were delivered that afternoon, and Al was back the next morning. Within an hour, he had finished the work. Best plumber I've ever hired, and will only call him in the future.
    - Michael B.
  • F
    Pinnacle Plumbing, LLC
    Pinnacle Plumbing was hire by our contractor during new house construction. First, there was a problem with getting Pete to return to finish the project. He did not respond to our phone calls and/ or messages. A few months after occupying the house, we found things needed to be fixed. While adjusting the temperature valve behind the shower faucet, an accident occurred and the water to the house was not turned off. Therefore, water poured through the walls ,damaging the interior wall, ceiling and hardwood floors. At the time, he said he would make good for the damages. We did not think it would be a problem because he still is advertised ( including on Angie's list) as being licensed and insured. It is 4 months since the occurrence with no reimbursement . Have found out he has no insurance. NOTE: A problem exists when you call a company/ individual, leave a voice message ( if the mailbox is not already full) or text and get no reply.
    - Cecilia R.
  • A
    Dimone Plumbing Inc
    Al answered my call personally, and came out to do an estimate the same day. He was able to schedule the work within a few days, which was important to me since I was on a bit of a time crunch. Al and his crew were fantastic! Moving the water heater and washer/dryer to another room was not a simple process, but they were able to run all the supply lines without compromising the structural integrity of the house. While working on the tub plumbing Al realized that he could reroute some exposed pipes to provide better weather protection and improve the house's appearance. Moving the exposed plumbing was not part of the original bid, but Al did the work without increasing the bill. They were clean, efficient, knowledgeable and friendly - and incredibly patient with the hundreds of questions I asked. Thank you Al, Frank, Jim and Kevin...you turned a stressful project into a very pleasant experience! I would hire you again in a heartbeat.
    - K P.
  • A
    Carolina Creations Pools & Landscapes Inc
    Great. Had to remove septic lines dug a large hole. Put in plumbing, electricity pool, stamped concrete and a beautiful water feature. They did a terrific job, very punctual...answered questions and concerns.
    - Marti G.
  • A
    Michael & Son Services Wilmington
    The technician had trouble leaving WILM to travel to the job site due to tornado winds. He was a little late. The job took longer than expected. He had to return two days later and worked to 11 pm at night to get the unit installed. Wore list;e booties in the house. Did not uninstall the old unit until he could install the new unit. Unit appears to work OK. Had problems elsewhere in the house plumbing and cannot pass final judgement until the other problems are fixed.
    - Ann G.
  • D
    Benjamin Franklin Plumbing
    Arrived barely within the 4 hour window, said all work was done under schedule (ca. $200 for my work, with my faucet) and nothing was charged by the hour. Would not check with anyone about the offer I had made on the phone. So I could have a "complete plumbing inspection" for my one hour or nothing. Chose nothing and sent him home.
    - Glenn P.
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Plumbers in Oak Island

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