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Pet Care & Health reviews in New Bern

  • A
    Luv-N-Care Animal Hospital
    It didn't cost much because I sort of pay for a pet insurance. I pay $100 total a month for sort of an insurance and coverage for all of the dogs for the whole year. It's $30 a dog, that's $90, so all of the maintenance checks and everything are free because you're paying this throughout the year. It includes some free boarding and includes almost everything except for supplies or medicines or something that would be needed or anything special, but it's a lot cheaper than paying typical office visits when you take them in. They're great. I think they would adopt our dogs if we left them there.
    - James C.
  • A
    Jill's Pet Gallery
    My dog goes to Jill's for Day Play and boarding. She loves it there. During Day Play, I can check in on her by using their web site video cameras. My dog is always treated well, and with enthusiasm. She also loves their pool time, which is daily during the summer.
    She has been boarded there, and the fees are reasonable.
    I feel like Jill's provides a very safe environment.
    - Margaret W.
  • C
    Craven Animal Hospital
    This vet has provided care for my cat in the past, including giving all her shots, which are up to date. Rabies is due in the next 10 days.
    On this occasion, the cat was taken from my presence into a back room by a tech. I did not see what happened, but while the vet had her finger inside the cat's rectum, she bit the tech. I was told I would need to quarantine her for 10 days, which I agreed to do. What they didn't tell me was that an animal control officer from the city police would be visiting me to fill out a bite report and determine whether or not the cat could stay with me for quarantine. The tech did not show me her wound or tell me that she would be visiting a doctor for treatment!
    I'm stunned. First, the tech obviously has no idea how to properly restrain an animal receiving this kind of exam and should not have been holding her. Second, all this was done out of my presence. I will never, ever allow a vet to examine an animal of mine out of my sight, again. This is the sweetest cat on the face of the earth!
    The vet will respond that, and quot;it's the law,and quot; but they have her records and they know she has been properly vaccinated for everything under the sun. I would even have gladly gone to animal control and submitted a report, if they had informed me that it was required by law. To receive an unexpected visit from animal control is a shock.
    As far as price is concerned, I've even been told by office staff that medicines are half as expensive (or less) if I have a prescription filled by a pharmacy. They don't even carry a full line of care products.
    I will be looking for a new vet.

    - Diane H.
  • F
    Waggin Wheels Mobile Dog Grooming
    Well they sold the company and the price went from $29 to $47. The price seemed like quite a big jump but I was still willing to use them.  The new person came and picked up our dog and when she dropped him back off he had cuts around his throat and on his skin. She does not do very well with the clippers and I was not satisfied with the grooming at all.
    - June R.
  • A
    Animal Care Center of New Bern
    This is my second visit.. Approximately 1 month ago I brought in my mother cat and her 4 kittens for their 1st visit. They were very kind and professional. They went out of their way to work my mother cat in for an immediate Spay so she would not have another unplanned pregnancy. They were so sweet with my mother cat and kittens. You could tell they really cared. This visit was for a booster vaccine and a post Spay check. I met Dr. Leslie on the first visit and Dr. Campbell on the second visit. They both were knowledgeable and compassionate. They were very busy on both visits so my cat had to wait about 30 minutes after my appointment time to be seen each time. They told me the cost of a first visit for a well cat, vaccines and exam is about 150.00 I asked because I have 2 other cats that need to be seen. I will be returning, they are great!
    - Mary C.
  • D
    Waggin Wheels Mobile Dog Grooming
    We have used this service in the past and found them to be good, but not great. The last appointment our dog came back and looked as though he had not been clipped at all. Other than around his face he was very long. We have moved on to a new groomer and will not use Wagon Wheels again.
    - Robert C.
  • A
    Jill's Pet Gallery
    I boarded my 5 month old puppy for the first time and was, understandably nervous. I shouldn't have been. This is one of the most professionally run boarding kennels I have ever encountered. My dog loved it there. He was obviously well cared for, and they followed my instructions regarding feeding to the letter. I love their separated glass-front kennels with lots of room for my little boy to run and play with the toys I left for him. All of his belongings were clean and none were missing when I picked him up.
    I like that they check and double check the shot records to help insure the health of all the animals boarded there.
    The groomer came out and talked at length with me before I left to be sure the grooming was done just the way I wanted it to be., My dog is a Westie, and they did a great job with getting his head shaped properly. (Not always and easy task) One of the employees made a point of telling me how good he had been and that she was especially fond of Westies because she grew up having them in her home.
    I plan to use Jill's every time I have to board my dog, and all of his grooming will be done there as well. I highly recommend this business.
    - Kay P.
  • A
    Lynaire Kennels & Crematory
    Good experience, friendly staff.  Remembered our dog from the visit weeks prior!  
    Would be good if they had special pricing for certain number of days (other than holidays) or waived the mandatory dog bath with the dog suites.
    - Thomas R.
  • C
    When I made the apt. for my dog to be groomed I emphasized that I did not want her to have to wait hours in a cage before being groomed. I was willing to bring her in whenever they were able to get right to her. I dropped her off early 7:30 in the morning, I thought that was the prearranged time.. They immediately put her in a crate--which is standard practice--and I went out to my car to wait' I waited for several hrs (until around noon) while watching lots of small dogs come and go. I finally went in and inquired when my dog would be ready. The answer was that they would get to her soon and would call me at my home when she was ready. At 4:00 pm they called and said she was ready. She had been there since 7:30 a.m. The actual grooming they did looks very nice. When I picked her up I expressed again my displeasure at her being in a crate for hours and hours when I had clearly told them that this was not acceptable and had emphasized that I lived only 10 mins away and could bring her in anytime they were ready. They apologized for the "mistake", but that did not change the fact that she had to spend the entire day confined in a crate in what was for her a stressful environment. when I had specifically let them know that it was not what I wanted. I was also a little taken aback by the price. In the last 9 yrs when she has had the same amt. of grooming (in a different state) I paid an average of $65 each time'.
    - Harrison C.
  • A
    Animal Care Center of New Bern
    For the last cat, I called ahead of time.
    Upon arrival, with the cat struggling, I was shown into a room immediately.
    Fortunately, I was not made to wait, even a moment
    Tech came in , doc immediately thereafter and gave a sleeping shot
    Several minutes later, she came back in and put the kitty away.
    All very calming, efficient, and with a lot of empathy.
    The vet and staff made a terrible event the best it could possible be
    - James C.
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Pet Care Providers in New Bern

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