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House Cleaning reviews in New Bern

  • A
    Tracey's Clean Sweep LLC
    I called Tracy on a Wednesday and she and Robert came on a short notice that Friday after moving some clients around. I wanted to surprise my wife and get the house really clean for our boys first birthday. Tracy and Robert did an absolute amazing job leaving no detailed untouched.
    - Stephen S.
  • A
    Tracey's Clean Sweep LLC
    I initially used Tracey for a deep clean, but I have continued using her service for the past year. She is the best because she has made my life simple (and my house spotless!). She comes in and makes the house look and smell amazing.
    She does small things, like unloading the dishwasher or putting fresh sheets on a bed, that aren't expected.
    Every time Tracey is here she detail cleans my kitchen, including the burners on the stove. Tracey takes pride in what she does and that shows in my house. We appreciate all she does.
    The service is a luxury that is well worth the price.
     
    - Jennings N.
  • A
    Tracey's Clean Sweep LLC
    Tracey's Clean Sweep provides excellent service at a very fair

    rate. I cannot be more pleased with the work they do. Their attention to detail

    is impressive. They clean things that I would not expect as part of a weekly

    service. They have positive, "can-do" attitudes. They provide

    suggestions on improvements I can make to avoid mold and mildew. They

    use products that are safe and kind to my furniture ? some of which is antique.

    They have helped me solve problems, such as bad stains on my garage floor. No

    matter what cleaning issue or concern I may have, Tracey has an idea for a

    solution. She is willing to help do anything. 

    I have even called on Tracey to help me move heavy things. She is

    very strong and willing to help. She is always there for me and I feel

    supported and cared for with the work she does. Her dedication to her company,

    her reputation and to her clients is evident from everything she says and does.

    She always asks if I am pleased before she leaves and has made it clear that

    she will fix anything if I am not happy ? and of course, this has NEVER

    happened.

    I wish I could write such a glowing review for other services I

    have had in my home. But I find that today so many people provide the minimum necessary

    to get the job done. They barely respect me and my home and  I feel stressed when they work. Then I often

    find the repair fails shortly after they leave. Shoddy work is rampant and that

    is one reason why I appreciate a site like Angie?s list to help me sort through

    the possible service people. Tracey?s Clean Sweep is the exact opposite of poor

    service ? they are superb. Tracey?s Clean Sweep belongs on the gold star

    platform on Angie?s List ? if they had one!

    I traveled for about a month recently and because I trust Tracey

    completely, I asked her to house sit for me. She was wonderful and reliable in

    doing this,  letting me know when there

    had been storms and assuring me that all was well in my house. I was very

    comfortable being away, even during hurricane season ( and I live near a river ?so

    this is a dangerous time for flooding) knowing that Tracey was checking on my

    house. 

    I could go on and on, singing her praises, and am happy to provide

    a personal reference for Tracey to anyone who needs one. It is safe to say that

    Tracey can attack any cleaning problem with energy, experience, and a

    determination to make it right. This is just not a quality I have found with

    impersonal cleaning services, nor with individuals who seem to be working to

    just squeak by. Cleaning services are quick and inefficient. Tracey is quick,

    careful, efficient and effective.

    I look forward to having Tracey come into my home and always have

    a clean, sweet smelling home when she is finished. Tracey is a wonderful human

    being and I would trust her with anything.
    - Christine B.
  • A
    Tracey's Clean Sweep LLC
    I've been really pleased with the housecleaning that Tracey and Robert provide. I always prefer to use a single contractor vice a service that uses multiple employees that rotate in and out because I feel like I get much better continuity of service. Tracey made my house immaculate before we moved in. The price ($600) was very fair for a full house move-in clean plus windows. I paid a very similar rate the previous month for a move-out clean at our previous residence. Since then, Tracey has come back on a biweekly basis to clean.
    If we are being honest, I am not an ideal client. I have 2 dogs that shed competitively and despite having our belongings delivered a month ago, we still have boxes everywhere and nothing is organized. Despite that, my house looks and smells clean at least two days/month thanks to Tracey.
    She checked to make sure that I was pleased with the service she provided and has been great about scheduling a time that is convenient to me. The value for the price is great! I don't expect her to deep clean my whole house every time she visits, what I am looking for is someone that can help me keep up the house so that it never gets to the point again where I need a massive deep clean. I would wholeheartedly recommend her to someone who was looking for either a move-in/move-out clean or a regular housecleaning service.
    - James N.
  • A
    Tracey's Clean Sweep LLC
    Fabulous.  Tracey is ready to help with anything that is needed.  I live with my elderly father and I had left town for business and the heat of the summer kicked in sooner than expected.  My father didn't know how to work the thermostats so I called Tracey for a somewhat emergency- she kindly stopped by the house to turn on the central air for Dad- the temperatures reached near 100 that weekend and I'm so grateful that Tracey could come by and turn on the A/C for him- at no charge.  That's just one example of what Tracey will do if needed.  I thoroughly trust her and Robert to clean the house if I'm not home and look out for any potential problems.  We had an invasion of tiny ants in our kitchen and despite my contract with Terminex and multiple treatments, the ants continued without any improvement- Tracey recommended a local pest person who identified the colony and who permanently solved the problem.  I know I can call on Tracey for any situation that I either can't handle or am not available to handle myself.  I am thoroughly satisfied with the cleaning service and know that I get good value for my money.  For my previous homes, I have used larger cleaning services, and their employees are simply not as invested/interested in the needs of their customers.  A smaller company whose owner provides the actual service is a better value for the money.
    - Susannah H.
  • A
    Tracey's Clean Sweep LLC
    Tracey and Robert are absolutely the best people I have ever had clean my home whether it was here or where I used to live in New York. They always arrive when they say they will, clean efficiently, pay attention to details, remain upbeat and cheerful. They are a delight to have in my home. I look forward to seeing them every other week.
    - Christine B.
  • A
    Tracey's Clean Sweep LLC
    Excellent job and very thorough, especially considering the price. She came in a few days before to inspect the house and discuss what she could do given our budget and returned a few days later for the job. I would highly recommend!
    - Rachel M.
  • A
    Tracey's Clean Sweep LLC
    Tracey and her assistant Robert are outstanding!  My biggest praise is their attention to detail.  I don't think my house has ever been as clean as it is after they leave!  They clean all the surfaces and places I don't want to and never do (appliances, track for the shower door, inside the microwave).  Tracey also sends me a text message the day before they come as a reminder and to confirm the time.  I love that!  Highly recommended!
    - Audrey T.
  • A
    Tracey's Clean Sweep LLC
    Tracey and Robert (her assistant) are simply amazing. When she left the house was perfect. There was not a speck of dirt left! She used cleaners that did not overwhelm and we were especially impressed with the bathrooms and kitchen. These rooms literally sparkled. She cannot be recommended highly enough! Our very dirty house was so wonderfully cleaned that we have regularly scheduled cleaning appointments. She is an outstanding professional.
    - Jennings N.
  • A
    Tracey's Clean Sweep LLC
    Tracey and her crew are excellent! They bring their own tools (vacuum, mops) and products (cleaners, polishes). They are always on time. Tracey phones the night before to confirm appointment and arrival time. When they are finished, my house glows and smells wonderful. One of the best providers I have ever had.
    - Christine B.
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Home Cleaning Services in New Bern

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