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Get matched with top Home Security Companies in New Bern

There are 10 highly-rated local home security companies.

Recent Home Security Systems Reviews in New Bern

  • A
    ADT Authorized Premier Provider
    Lee installed a system to my house with ease and comfort. I didn’t have to worry about a thing. Lee and his assistant were attentive and resourceful. They made sure that I had everything in question, answered. After installment, we had a problem with the main panel beeping. I was able to give them a text and they responded quick with a troubleshoot fix.
    - Marie R.
  • A
    Phoenix Custom Systems
    The staff at Phoenix Customs Systems were very knowledgeable and provided me with several options to fit my needs.  I decided that an alarm and camera system was best because my husband often works out of state.  On the install date, Phoenix Custom Systems showed up on time and were very professional.  I am very pleased with my new security system and love that I can access my cameras and alarm system with my smart phone.  I am one satisfied customer.
    - Jasmine P.
  • A
    PMI INC
    They did a fabulous job. They put everything through the walls and didn’t make a mess. They didn’t make a mess and we can use that remotely to turn on the alarm and check it from Connecticut before we move in. It's a smaller company and he's been doing it a long time.
    - Patricia K.
  • A
    Power Home Technologies - Swansboro, NC
    Very well. Technicians were very professional and polite. The salesman was one of the most professional contractors we dealt with overall. The response time for any technical repair is from same day to one day. We also use them in our business for our commercial alarm applications and they are very professional and prompt. When we had an issue with the phone lines after a storm, Power home sent their top technician to fix the problem.
    - Susan G.
  • A
    Power Home Technologies - Swansboro, NC
    They did a great job for us. It's been about 4 years since we used them. The guys were very professional, very knowledgeable and very helpful. During the first year, I called with a couple of issues and they were able to help me out. They were very knowledgeable about their system. It was a very good experience. The price included the set up, equipment and first month. They drilled a few holes in the wall and cleaned up. They did a great job. They had to come back out because the antenna they put in the first time didn't work but it was great service after they put the new antenna in.
    - Christopher S.
  • A
    SimpliSafe Home Security
    As a woman, I found it very easy to install and everything is working fine except for a smoke alarm.  I still need to call them regarding that item.  After it was up about 2 weeks it started beeping like the battery was going bad.  I put in another battery and it did the same thing after about 2 weeks.  With the holidays upon us I haven't had a change to call and talk about this issue.  I haven't started the monitoring yet but think it is very reasonable and plan to start that at the first of the year. 
    - Ellen G B.
  • A
    ALLIED SECURITY-JACKSONVILLE
    The estimate done 3/2/2011 was detailed and free. Installation was done on 3/7/2011 and was performed by John Melton, one of the two owners of the company, and two very capable assistants. They did an extremely professional job. Absolutely no mess and all lines were "fished" through the walls so no wiring is visible except in the attic where it does not matter. John has years of experience in this field and extensive prior experience as a telephone engineer so he really knows what he is doing. I cannot recommend this company highly enough. He spent as much time as I needed to explain the system to me. He will bill me - did not require payment as soon as the job was complete which is nice. Note that Allied Security is not a large company and they do not accept credit cards.
    - Jacquelyn V.
  • A
    Power Home Technologies - Raleigh NC
    The work turned out pretty good. The gentleman that came over to give us the quote on the security system was very upfront, and very honest. The customer service was really top notch.
    - Ekhart K.
  • B
    Frontpoint
    It was great. The cost of the system was the best deal I have found. It easy to install and we can take the system with us if we move. We can detach from house and take it with us. When I called the service, I had to wait on hold a long time (20-25 minutes).
    - Pam V.
  • B
    SimpliSafe Home Security
    Set up was easy. Everything was wireless and just stuck on where you needed it. Passcodes and subscription were easy to do online. My only knock against them came when applying for an alarm permit. They stuck a form in the box telling me that they didn't have a permit number for my area, which meant either one wasn't required or they haven't had to set one up yet. Well, a permit was required for my area and the form from the police asked for license and permit numbers from the manufacturer and monitoring company. I called Simplisafeto get the info, like the paper they supplied said to do, and no one seemed really sure what was needed...me least of all. So after a few tries and the names of two different monitoring companies give to me, I was told to put things on the application for the monitoring company that certainly didn't sound like permit numbers, and for Simplisafe number, they said "just don't worry about it...put 'n/a' ". I haven't heard back from the police station yet...so not sure if it worked, but the process was certainly not perfect or worth an "A" Otherwise, the only other problem was with our monitoring company, which ignored out initial test signals until I called them and ran a test signal while on the phone with them. Their reply, "Oh, well, we got the signal, we just ignore test signals when we're busy." Understandable...but freakin call back when you're not busy so I'm not thinking my brand new alarm is worthless for a week till I finally call them myself. Anyway...that was not on Simplisafe, just given the story so readers know that when you buy this system, Simplisafe picks out a monitoring company for you.
    - John T.
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Home Security Companies in New Bern

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