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Cleaning reviews in New Bern

  • A
    Air Quality Concepts
    This company was the first to make contact after I reached out. Jake and Dalton showed up on time, and we first did a walk through of the entire house. They were professional and pleasant, and they went right to work. I was very pleased with both their work and attitude. I thought the price was reasonable and the work was excellent. I certainly do recommend Air Quality Concepts.
    - Walt D.
  • A
    Heisey Enterprises
    Josiah Heisey has been our go-to guy for this work for at least a dozen years. We wouldn't use anyone else. He is reliable, his crews have a great work ethic, and the quality of work cannot be matched.
    - James W.
  • A
    Van-Go Custom Carpet Cleaning
    It went extremely well. Jack showed up right on time with his son and they measured the living room and gave me a price based on the square footage of the room. The was no real low price and then "up-selling" as some carpet cleaning companies are famous for doing. They then gave me a price on cleaning the chair. I had no problem with the prices and they proceeded to clean the carpet and chair. When they were done I was shocked at how good both the carpet and chair looked. Both were very dirty and they both looked like new when done. If you need your carpet or upholstered furniture cleaned they are the ones to call. You won't be disappointed.
    - Colleen P.
  • F
    Worst experience ever! It took her all of 15 minutes to do a job that has taken 2 people at least an hour in the past! She didn't clean all of the way up to the baseboards, I discovered this after she left. There were what looked to be dirty spots on the carpet which she said was because it was wet. The following morning, my husband who doesn't notice much, said the carpets were dirtier than before we had them cleaned!, There were spots where previously there had not been any! When I called the owner, he tried to explain it away. I told him I had my carpets cleaned numerous times and they never looked like this! Why have them cleaned if they're dirtier then they were before cleaning! They must have used dirty water, the owner wanted to send her back ( it was his daughter) , I told him I just wanted my check cancelled, which he said they would do! The check cleared and I have called him a couple of times since and am still waiting for a refund to be sent via the mail, it has been 2 1/2 weeks since they were here!
    - gary b.
  • A
    Breathe Cleaner Aire
    It went great. They cleaned out my dryer vent the same day as I called. They also examined my air vents free of charge. I ended up purchasing a new dryer vent pipe which was a more heavy duty pipe than the one I had, also installed same day. As a bonus, I received a promotional discount. Very professional. I was very pleased with the quick service.
    - Angela T.
  • A
    Tracey's Clean Sweep LLC
    I called Tracy on a Wednesday and she and Robert came on a short notice that Friday after moving some clients around. I wanted to surprise my wife and get the house really clean for our boys first birthday. Tracy and Robert did an absolute amazing job leaving no detailed untouched.
    - Stephen S.
  • A
    Van-Go Custom Carpet Cleaning
    Straightforward, friendly, service.  Overall great results over course of two cleanings; however, some ink stains remained on carpet, apparently not removable.  I would not be able to verify this without hiring a second service to try to remove the same stains.  Not entirely punctual and was not able to provide expedited service due to apparent business.  But, overall, very positive experience at a reasonable price.
    - Ian E.
  • A
    Tracey's Clean Sweep LLC
    I initially used Tracey for a deep clean, but I have continued using her service for the past year. She is the best because she has made my life simple (and my house spotless!). She comes in and makes the house look and smell amazing.
    She does small things, like unloading the dishwasher or putting fresh sheets on a bed, that aren't expected.
    Every time Tracey is here she detail cleans my kitchen, including the burners on the stove. Tracey takes pride in what she does and that shows in my house. We appreciate all she does.
    The service is a luxury that is well worth the price.
    - Jennings N.
  • A
    Tracey's Clean Sweep LLC
    Tracey's Clean Sweep provides excellent service at a very fair

    rate. I cannot be more pleased with the work they do. Their attention to detail

    is impressive. They clean things that I would not expect as part of a weekly

    service. They have positive, "can-do" attitudes. They provide

    suggestions on improvements I can make to avoid mold and mildew. They

    use products that are safe and kind to my furniture ? some of which is antique.

    They have helped me solve problems, such as bad stains on my garage floor. No

    matter what cleaning issue or concern I may have, Tracey has an idea for a

    solution. She is willing to help do anything. 

    I have even called on Tracey to help me move heavy things. She is

    very strong and willing to help. She is always there for me and I feel

    supported and cared for with the work she does. Her dedication to her company,

    her reputation and to her clients is evident from everything she says and does.

    She always asks if I am pleased before she leaves and has made it clear that

    she will fix anything if I am not happy ? and of course, this has NEVER


    I wish I could write such a glowing review for other services I

    have had in my home. But I find that today so many people provide the minimum necessary

    to get the job done. They barely respect me and my home and  I feel stressed when they work. Then I often

    find the repair fails shortly after they leave. Shoddy work is rampant and that

    is one reason why I appreciate a site like Angie?s list to help me sort through

    the possible service people. Tracey?s Clean Sweep is the exact opposite of poor

    service ? they are superb. Tracey?s Clean Sweep belongs on the gold star

    platform on Angie?s List ? if they had one!

    I traveled for about a month recently and because I trust Tracey

    completely, I asked her to house sit for me. She was wonderful and reliable in

    doing this,  letting me know when there

    had been storms and assuring me that all was well in my house. I was very

    comfortable being away, even during hurricane season ( and I live near a river ?so

    this is a dangerous time for flooding) knowing that Tracey was checking on my


    I could go on and on, singing her praises, and am happy to provide

    a personal reference for Tracey to anyone who needs one. It is safe to say that

    Tracey can attack any cleaning problem with energy, experience, and a

    determination to make it right. This is just not a quality I have found with

    impersonal cleaning services, nor with individuals who seem to be working to

    just squeak by. Cleaning services are quick and inefficient. Tracey is quick,

    careful, efficient and effective.

    I look forward to having Tracey come into my home and always have

    a clean, sweet smelling home when she is finished. Tracey is a wonderful human

    being and I would trust her with anything.
    - Christine B.
  • A
    Tracey's Clean Sweep LLC
    I've been really pleased with the housecleaning that Tracey and Robert provide. I always prefer to use a single contractor vice a service that uses multiple employees that rotate in and out because I feel like I get much better continuity of service. Tracey made my house immaculate before we moved in. The price ($600) was very fair for a full house move-in clean plus windows. I paid a very similar rate the previous month for a move-out clean at our previous residence. Since then, Tracey has come back on a biweekly basis to clean.
    If we are being honest, I am not an ideal client. I have 2 dogs that shed competitively and despite having our belongings delivered a month ago, we still have boxes everywhere and nothing is organized. Despite that, my house looks and smells clean at least two days/month thanks to Tracey.
    She checked to make sure that I was pleased with the service she provided and has been great about scheduling a time that is convenient to me. The value for the price is great! I don't expect her to deep clean my whole house every time she visits, what I am looking for is someone that can help me keep up the house so that it never gets to the point again where I need a massive deep clean. I would wholeheartedly recommend her to someone who was looking for either a move-in/move-out clean or a regular housecleaning service.
    - James N.
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Cleaners in New Bern

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