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Carpet Cleaning reviews in New Bern

  • A
    Van-Go Custom Carpet Cleaning
    It went extremely well. Jack showed up right on time with his son and they measured the living room and gave me a price based on the square footage of the room. The was no real low price and then "up-selling" as some carpet cleaning companies are famous for doing. They then gave me a price on cleaning the chair. I had no problem with the prices and they proceeded to clean the carpet and chair. When they were done I was shocked at how good both the carpet and chair looked. Both were very dirty and they both looked like new when done. If you need your carpet or upholstered furniture cleaned they are the ones to call. You won't be disappointed.
    - Colleen P.
  • F
    ROYAL STEAMERS
    Worst experience ever! It took her all of 15 minutes to do a job that has taken 2 people at least an hour in the past! She didn't clean all of the way up to the baseboards, I discovered this after she left. There were what looked to be dirty spots on the carpet which she said was because it was wet. The following morning, my husband who doesn't notice much, said the carpets were dirtier than before we had them cleaned!, There were spots where previously there had not been any! When I called the owner, he tried to explain it away. I told him I had my carpets cleaned numerous times and they never looked like this! Why have them cleaned if they're dirtier then they were before cleaning! They must have used dirty water, the owner wanted to send her back ( it was his daughter) , I told him I just wanted my check cancelled, which he said they would do! The check cleared and I have called him a couple of times since and am still waiting for a refund to be sent via the mail, it has been 2 1/2 weeks since they were here!
    - gary b.
  • A
    Van-Go Custom Carpet Cleaning
    Straightforward, friendly, service.  Overall great results over course of two cleanings; however, some ink stains remained on carpet, apparently not removable.  I would not be able to verify this without hiring a second service to try to remove the same stains.  Not entirely punctual and was not able to provide expedited service due to apparent business.  But, overall, very positive experience at a reasonable price.
    - Ian E.
  • A
    Van-Go Custom Carpet Cleaning
    Jack and John showed up early for the appointment and quickly got started. They were care full of my walls and furniture. Work was performed in a timely manner. I would highly recommend Van-Go for all your cleaning needs.
    - Matthew P.
  • A
    Stanley Steemer
    I'd use them again. Two young gentleman came to my home exactly on schedule. Thoroughly cleaned every carpet and rug. Amazing job, prompt, fast courteous. I was impressed and would hire them again.
    - chris c.
  • A
    Sano Steam LLC
    It went very well. They've lifted all the furniture and put them on Styrofoam so that the furniture wouldn't put greases in the stained floor. I thought that was very good. I like them and I don't have anything negative to say to them. It was very business like, they came in, they got paid and left.
    - Barabarajean O.
  • A
    Eastern Shore Carpet Care
    I've had Richard come out to multople homes we've rented in the area to clean the carpets. He is always very professional and friendly, and is able to get out the toughest stains. He even made an emergency trip out to get sharpie out of the carpet after my 2 year old 'colored' and it came right out. Highly recommend him!
    - Rachel M.
  • A
    SAFE CLEAN CARPET CARE
    We made a phone call to the company to get all the details and answers to our questions before we had the work done. From the friendly help and the satisfactory answer to our questions that we received from that phone call, we decided to have them do the job.
    Also, we were ok with the price estimate that we received during that phone call.
    We were given an acceptable window of time for the crew to arrive to start the job. The two men arrived at our house within that time.
    They explained what they would do before they started the job and gave us the total price before they started. We had one area that had the worst stain and they cautioned us that they may not be able to get it all out. They did a good job on that and there is just a trace left of that stain in a small area. We're ok with that. We were ok with the price. They didn't have to move any of our furniture as we had already done most of that. They said that there would be a charge for some furniture moving that they do, but that didn't apply to us. As I don't know how the price compares to other companies estimates, I could not give them an excellent on that rating. The price we paid included the cleaning and also a type of stain treatment similar to Scotchgard. They do offer a military discount. They did say that if we aren't happy they will correct any problems. They were friendly guys. We would recommend them to clean your carpets. Most likely, we will be using them again

    - Roger B.
  • A
    Stanley Steemer
    The job went well. They came on time and did a really good job. We called them, they scheduled the appointment and they were here on time. They did what they said they were going to do and they charged me what they said they were going to charge me. We just thought that they were very professional. The work went really well. They were good on price.
    - James w.
  • A
    SAFE CLEAN CARPET CARE
    They did an excellent job on it and I could not praise them anymore. They had to clean the stained carpets and I had to spend $200 for a living room, two bedrooms and a hallway cleaned. They were extremely friendly. They did it fast as I was on a time crunch as I had to back over here to get my kids off the school bus. So they did really fast and did a really fantastic job on the carpet they got and pretty much got stains out of everywhere. I would highly recommend them to other people. Their price was reasonable and pretty much as to what I expected to spend.
    - Christine W.
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Carpet Cleaners in New Bern

Companies below are listed in alphabetical order.

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  • 1987

    3309 Bridges St
    Morehead City, North Carolina
    X
  • xtreme clean

    316 Harris Creek Rd
    Jacksonville, North Carolina