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Appliance Repair reviews in Murphy

  • F
    J J Rebuilt Appliances
    TERRIBLE!! On this last chance to fix a washing machine for me they took over a week and a half to get the part they said we needed. Before arriving the washing machine had power but it was giving us an error code. After they left the washing machine will not even turn on, NO POWER! The man that came to fix it said that his brother knows more about these things than he does but he is not available today, he's in another city. He took the new part and left and told my wife that they'd have to call us about finishing the repair. WE HAVE ALREADY PAID THEM OVER $300 for the repair and $50 for the service call and the washing machine will not even turn on now!!
    - Randy V.
  • A
    Tri State Appliance
    I am amazed that I found a real live person that is helpful without material benefit. I called to request service on my Frigidaire Affinity (which I hate) and I was advised to unplug the washer and see if that resolve the matter. If it didn't, call him back. IT DID. I will certainly use this service when something goes wrong again, which I am sure it will. Thank you for your very excellent advice.
    - Lucy Cole G.
  • F
    J J Rebuilt Appliances
    The tech. showed up late, and basically tore the refrigerator up, broken plastic where he was prying with a screw driver that I had to supply along with my hair dryer. Did not even come out with the tools needed for the job. He couldn't get the back cover of f of the inside the refrigerator, told me it was frozen to the back. So he guessed at what parts were needed ($200.00). he called on my personal cell phone to the office to find out availability of the parts and told me it would be a month before they could have the parts. Then told me I had to pay a $50.00 service call, I wrote him a check and sat there wondering what I paid for because the refrigerator was covered in black finger prints inside and out, broken pieces of plastic inside from prying at back panel, did not even put the shelves back in. I manage 2 Business (HVAC & Plumbing) and my guys would never do something like this. They would be written up. So when I called the office the following morning I spoke with Sherry she didn't seem to concerned about condition the refrigerator was left in and did not want to give me a discount. Just wanted to argue about the situation and didn't have an answer for me just wanted to send someone else back out. This refrigerator was a $2300.00 and only 7 years old. Which I'm not to happy with G.E. either.  SO AFTER HE LEFT I WAS ABLE TO SQUEEZE MY HAND UP IN THE BACK PANEL THAT HE WAS TRYING TO GET OFF AND DID NOT FEEL ANY ICE. I honestly believe he did not know what he was doing, he was a very young man. So here I sit with $50.00 out of my pocket and no parts for a month. I was told to put my groceries out on the porch, that it was cold enough and they would be okay. W**? So after he left I put the refrigerator back together and pit my groceries back in. I would NEVER call this business to work on anything.... VERY DISSAPOINTED!!! I have called GE and I have the parts coming, I will fix the d*** thing my self, I have also stopped payment on my check.
    - debi j.
  • A
    J J Rebuilt Appliances
    Eric was very professional.  He made the time to come out the same day I called although they have a very busy schedule.  Even though he knew what he was doing, there was one step I wanted him to make just to make me happy and he was more than willing to do that.  He made out the bill and left it with me and I was able to call his office and give my credit card info to Sherri in the office to pay for the call.  I was very pleased with the service I got.  He was only here less than 30 mins and their call out charge was only $45, then he only charged me $20 for his repair/labor charge.  I highly recommend this company to anyone that needs large appliance repair.  They have a christian attitude and I liked that a lot.
    - Diane Y.
  • F
    Smoky Mountain Appliance, Inc.
    Our Fridigidare Dishwasher failed March 22, 2013.  We contacted Fridigidare, who notified their authorized repair agent Smokey Mountain Appliance, Inc. (SMA).  A SMA technician notified us via e-mail that they would be visit our home the afternoon of 2/23/13.  The technician evaluated the problem, removed the temperature sensor and electrically bypassed its function, which was supposed to be a temporary fix until he obtained the repair part.  He notified us via e-mail on April 3rd that he had back ordered the part and it would be delivered on the 4th.  I replied, requesting that he install the part as soon as it arrives as  we would be away from the home 4/12.  As we did not hear from him, I sent an e-mail on June 1, inquiring if the part was received.  He immediately replied that he thought another technician had repaired the dishwasher, but that they would make repairs the week of June 2 - 8.  Although I e-mailed him twice during the week, we have not received any notifications - phone or e-mail.  Even though I paid in advance, the dishwasher electrical circuit is still bypassed.  Obviously, I would never recommend SMA for any service.  And given that Fridigidare appears to not followup their recommended repair agency, my opinion of Fridigidare is diminished.  Not only am I posting this on Angies List, I am telling my story to all my friends.
    - Troy M.
  • A
    J J Rebuilt Appliances
    They were very nice, clean, professional, and reasonably priced. They were very thorough I felt like they were extremely honest and didn't try and hit me with unnecessary fees. Also, they were very punctual.
    - Ann H.
  • A
    Absolut Appliance Service
    Here it is a Sunday of Labor Day Weekend. We kept hearing a loud clicking sound coming from the refrigerator and realized something was wrong. Of course, the refrigerator is full of recently purchased frozen and other refrigerated food. Why tried the GE repair line, but they want to sell you the world. After going through a maze of telephone queries with GE and finally getting a pushy telephone sales rep, I gave up. Found a listing for Absolut around 3:30 PM; he said that he would be out between 5 and 6 PM. He pulled in the driveway just before 5PM. Quickly checked out the problem, replaced the circuit board, and we were back in business. We also have a 90-day parts warranty.
    - Allun H.
  • B
    J J Rebuilt Appliances
    They were a little late by they were very helpful and made sure that everything was working properly before they left.
    - Molly S.
  • A
    Tri State Appliance
    He diagnosed the initial problem over the phone. When he arrived, he removed the lower freezer door, worked his magic, and so far so good.
    - C B.
  • F
    Charged me for gas that was already in tank. Told them to remove tank. Even thou full when removed, was not credited over 200.00 worth of gas still in tank.
    - Diana L.
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Appliance Services in Murphy

Companies below are listed in alphabetical order.

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  • Sears

    1211 Julian Allsbrook Hwy
    Roanoke Rapids, North Carolina