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There are 25 highly-rated local custom furniture makers.

Recent Furniture Reviews in Mount Airy

  • A
    INNOVATIVE DESIGN
    It went very well. The job was done with professionalism, in a timely manner and with expertise. John was easy to work with, delivered the item exactly as I requested. I would definitely hire John again.
    - Wendy O.
  • A
    SPIVEY UPHOLSTERY
    Exceptional work. When we took chair cushions to Doug, he quoted a very fair price and that's exactly what he charged. He advised might take a few days, but he contacted me in less than 24 hours and said they were ready. Work was exceptional. Very professional and personable. Was wearing mask due to current pandemic, making us feel safe in his shop. I would definitely go back if I need any further work of this type.
    - Drema H.
  • A
    SPIVEY UPHOLSTERY
    Doug repaired my sofa at home, and not only was the work expertly and professionally done (with a lifetime warranty on his repairs), but he showed up wearing a mask. I appreciate the respectfulness that he had in protecting others during the pandemic, and I was very pleased with his work.
    - Adam R.
  • A
    El Maestro Solero
    It went great! I have an antique buffet that had been passed down to me. Although the oak framing and exterior was in great shape, over the years the middle drawer base had warped and I could no longer use it. Needless to say, I was heartbroken that this beautiful solid oak buffet was not functional. In addition to the emotional attachment to this item, most of today’s furniture is made with particle board, so this could literally not be replaced. I was concerned about the cost to repair such an item. Then I discovered that Evelyn could do such a repair. I was given options for the type of wood I wanted for the drawer base. The repair was done with a nicely sanded smooth wood that was a significant improvement over the original wood texture. The fitting of the wood was created with exacting precision. And, she picked it up and quickly returned it to me. I was extremely pleased with the craftsmanship, attention to detail, price and great attitude. Thank you so much!
    - danielle a.
  • A
    McNealy's Mobile Furniture Repair Inc
    This went very well. It is so convenient for the repair person to come to the home instead of worrying about transporting fragile, damaged, older furniture. The detached leg was repaired and re-attached smoothly and neatly. Mr. McNealy also reinforced the other three legs as two of them were loose and advised me on how to clean and polish the desk. He and his son were courteous, calm and efficient. Very nice to deal with. The arrived exactly at the appointment time.
    - Elizabeth M.
  • F
    McNealy's Mobile Furniture Repair Inc
    I contacted them a month ago, got two follow up calls to tell me things were delayed, and the last time was a text about the truck being driven was messed up so they wouldn’t be able to come. I have not heard from them since, so the repairs still haven’t happened. I am still in need of repair services, likely not going with these guys.
    - Alex A.
  • A
    Alan Preston-Piano Specialists (Tuning/Repair)
    Alan meticulously tuned our spinet in our home. We were delayed in meeting him but he was communicative and professional in spite of the frustration we caused. I am very glad we found him and will use him regularly when tuning is needed. Highly recommended.
    - Amy O.
  • C
    INNOVATIVE DESIGN
    I had been looking for a furniture restorer to repair a dining room table, a midcentury modern dresser, and also a midcentury modern coffee table. The table had extensive sun damage and the other two pieces were in need of repair and refinishing. After searching numerous home-improvement sites I came across Innovative Design. The majority of the reviews were very good, so I decided to take a chance and call Mr. Schmidt for a free estimate. He arrived promptly and was a very nice older gentleman. I first showed him the dresser and the coffee table and he told my husband and I what he could do to repair them and quoted a price. I then took him into my home to have him look at the dining room table. Upon seeing it, he marveled at how beautiful the table was. It is a unique piece and he was intrigued by the craftsmanship. He looked at every detail of the table and literally crawled underneath to get a good look at the craftsmanship. He gushed at how it was a “beautiful, special piece” and how he would love to take it back to his shop to repair. He stated that he could restore the wood to its original beauty, but was unsure about the inlay on top. He quoted a price which I thought was a bit pricey, but because of what seemed to be a genuine love of furniture and his promise to restore the dining room table, my “pièce de résistance”, I decided it would be worth it to entrust our precious pieces with him. He picked up the pieces on September 4th and we gave him a sizable deposit. Mr. Schmidt stated that the job would take roughly 3 weeks to complete. I didn’t necessarily worry about that because it was early September and I knew my table would be back in time for the holidays. After three days Mr. Schmidt contacted me about the small coffee table. He was having a few issues with the finish, and wanted to know which direction we wanted him to go. We replied back and both parties agreed upon what he would do to repair the coffee table. No problem there. After that I hadn’t heard from him in a while so I emailed him on the 17th to see where he was in the process. He then informed me that the dresser unit had a few issues because it was more scratched than he thought and the stain that he put on was uneven. He told me that he would continue working on it and send me a picture very soon. On September 23 he sent me a picture of the dresser. In all honesty the structure of the dresser was very nice, only problem was he painted all the handles black. The dresser was a wood and wood laminate midcentury brown. I initially told him I wanted it restored to its original appearance, so I was surprised and disappointed by the black handles. When I asked why he painted/stained the handles black, his response was that the wood grain varied so much that the handles stain looked unmatched and the dresser needed some contrast to stand out. I’m all for poetic license, but I’d already told him that I wanted it restored to its original state. This meant NO BLACK HANDLES! He then asked, “Do you want the dresser as is now? I am not able to improve the results.” No, I didn’t want the dresser because that was not what I told him I wanted. At that point, I called to speak to him to let him know that this was not what I wanted. I got his voicemail, so I left a message. The next day he emailed to tell me that he added wood blocks to the two front drawers in an attempt to camouflage the differences. I now had a dresser with black handles and two wooden blocks on each side. To be honest, I truly appreciated him trying to make improvements, but it looked nothing like I expected. I then replied to him and told him to remove the two blocks and to paint the handles brown. He finally did what I requested and sent pictures on the 29th. To his credit, the finished product was beautiful. On October 2nd, Mr. Schmidt emailed me with regard to the coffee table. He informed me that he was “at a loss of what to do with it“. My husband and I gave him some direction, because at that point we just wanted all of our furniture back. He didn’t respond, so we weren’t really sure if he would comply with our requests or what he was thinking. On October 6th, I emailed to find out how things were going with the dining room table and coffee table. I also asked when he could deliver the dresser, as he had stated in an earlier email that he could deliver each piece as he completed them. On October 7th, he responded: “When is a good time and day for you?  I can load up the dresser will need unload help at your end.  The little table is close to finish working on the top everything else is completed.  The dinning room table I will not be able to work on.  The time I have used so far on your projects has far exceeded my time frame.  Did not expect the problems with the dresser unit due to the veneer on the one drawer.  I will return your $600.00 for the partial payment or the table.  Of course all units will be returned to you.  I worked hard and diligently on your units just used enormous time trying to make them nice for you and your husband”. REALLY?!?!? I hired him solely because of all he said he could do to restore my dining room table! We discussed how this was THE main concern and how I wanted it done for the holidays. To have him email me after holding onto the table for a month and then tell me that he is unable to do it is beyond disbelief! If time was a factor he should have made this known early on, so I could remind him of how to prioritize the repairs or perhaps find someone else who could restore it. At this point, I will be hard pressed to get it repaired before Thanksgiving. I truly appreciate the work that was put into our other pieces, and as I stated earlier, the dresser is beautiful. He did a decent enough job on the round coffee table; it is sturdy and looks nice. However, when he dropped it off to our home on October 14th, the paint was still damp and smelled very strong. It is only because the dresser looks nice that, I’m giving him a C. I realize that the entire job took him longer than expected, but I wish that he had communicated this early on. He basically said, “Forget this!” and decided to not complete the job we hired him to do. Meanwhile, my dining room table is still a mess. He could have explained that it would take a little more time, and I even would’ve been OK with him requesting additional funds. Based on how he handled things with my table and the damp paint on the coffee table, I will not be recommending him to anyone. Very disappointing.
    - keri r.
  • A
    Carolina Furniture Specialists Inc
    This is an older kitchen that we just moved into, so when we are ready to update I will definitely call them.
    - Maureen I.
  • A
    Alan Preston-Piano Specialists (Tuning/Repair)
    I was very impressed with the service I received. My piano sounds like new again. It had been too long since it had been tuned and I was expecting that it would not sound as good as new and therefore was pleasantly surprised. I most definitely will hire them againl.
    - Charlotte W.
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Custom Furniture Makers in Mount Airy

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