CAROLINA IN HOME FLOORING & DESIGN CENTER

A 501 Reviews

Founded 1989 • Angie's List since October 2009

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2020

Licensing

No License Required for Trade
Bonded
Insured
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Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

115 Quail Fields Ct

Morrisville, NC 27560

Description

At Carolina In Home Flooring & Design Center, our vision is to be a preferred residential flooring sales and installation company where quality is embedded in all we do. From sales to installation, we intend to professionally sell and install the right products at reasonable prices and commit to exceptional customer service standards. To that end, our mission is to ensure a simplified, value-added in-home buying experience, utilizing knowledgeable, committed and hard-working sales consultants whose purpose is to meet our customers’ needs through proper alignment of fairly-priced, appropriate flooring products. We will support this buying experience with responsive sales support staff and a dedicated team of professional installers who pride themselves in the quality of their work, one job at a time. In every interaction, we will strive to uphold our values to be personable, prompt, thorough, honest and respectful as we compete with integrity for new business, and we hope in doing so that we earn our customers’ trust for future work through repeat business and new customer referral opportunities. We are locally owned and operated with 27 years of experience, and look forward to working with you!...

Verified Reviews

501 Total Reviews
Reviews by Rating
A Rated
449
B Rated
23
C Rated
15
D Rated
4
F Rated
10
Read reviews by category
flooring (448)carpet installation (254)hardwood flooring (177)tile installation (26)carpet cleaning (26)home remodeling (11)floor cleaning (8)woodworking (5)Uncategorized (1)
Showing 1-10 of 501 reviews
A

RATED

01/10/2021

Could not have dealt with a more professional and courteous group. They arrived to start work when they said they would, in fact a little earlier. The carpet installation was picture perfect. The crew new what they were doing. They had to move a lot of furniture to lay the carpet and they put it back in place as it was. They even finished earlier than I anticipated. Their sales representative was ...

DESCRIPTION OF WORK
Re-carpeting master bedroom and stairs.

CATEGORY carpet installation

COST $2,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/08/2021

B

RATED

12/22/2020

Very well, except the crew didn't remove the old linoleum in the bathrooms and forgot to install new carpet in the hallway closets. Overall, the crew worked quickly and professionally and were careful moving the large pieces of furniture out of the bedrooms before installation and made sure it was all placed back where we wanted it.

DESCRIPTION OF WORK
Carpet in three bedrooms and flooring in bathrooms

CATEGORY carpet installation,flooring

COST $3,100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/17/2020

A

RATED

11/06/2020

We had a stair runner installed. Carolina In Home Flooring did an awesome job at communicating before and after installation. The installer was professional and polite and did a great job of keeping the area clean. They also followed up after install making sure I was happy. Would highly recommend and definitely would use again!

DESCRIPTION OF WORK
Stair Runner

CATEGORY carpet installation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/19/2020

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed] for sharing your experience working with us! We appreciate the business and your complimentary words!
A

RATED

07/13/2020

It went great. They showed up on time, and did a great job getting the entire house done in one day. They moved all of the furniture, and when they left, they put everything back where it belonged.

DESCRIPTION OF WORK
Carpet

CATEGORY carpet installation,flooring

COST $5,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/13/2020

SERVICE PROVIDER RESPONSE

Thank you for choosing us to replace the flooring throughout your home, and thank you also for sharing your positive experience with others! We're grateful for your business, and are confident you'll enjoy your new floors for many years to come. Let us know if there is anything else we can do for you, or if you know of someone who could also benefit from our award winning services.
A

RATED

06/14/2020

I highly recommend you use Carolina In Home Flooring. The team did a great job retrofitting 9 floor returns, replacing the metal returns the builder used with wood and even stained them to match the hardwood floors. Outstanding customer services from Kelly, Mike, Oscar and Fidel. Fidel did an amazing job, he is a craftsman for sure. Super clean, outstanding customer experience. I will definitely u...

DESCRIPTION OF WORK
Retro Fit AC/Heat Wood Floor Registers

CATEGORY hardwood floor repair,woodworking

COST $1,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/12/2020

Images

Photo for CAROLINA IN HOME FLOORING & DESIGN CENTER - 115 Quail Fields Ct, Morrisville, NC - 38642373

SERVICE PROVIDER RESPONSE

We're so thankful you chose us to help you with your flooring project. Our team works hard to meet the needs of our customers, and it's gratifying to hear words of appreciation and recommendation shared with the public as we strive to do what we do best as a locally owned and operated residential flooring sales and installation business.
A

RATED

06/10/2020

From the get-go, our experience with Carolina carpeting was a great experience. David, their sales rep came out and measured our stairwell for carpeting and while he was there I asked him for a separate estimate to include our two bedrooms. His quote was so good, including the bedrooms, we decided to do it all. Then he showed us some samples of what we had planned on, and we ended up grading to a ...

DESCRIPTION OF WORK
We had our stairs and bedrooms carpeting replaced..

CATEGORY carpet installation,woodworking

COST $2,900

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/27/2020

SERVICE PROVIDER RESPONSE

Thanks so much for the excellent review! We appreciate positive comments and work hard to ensure our customers are satisfied with the process of buying flooring from start to finish. Our reviews speak to the A rated work we have done since 2010 when we started this business, and we look forward to maintaining that reputation into the future as the area's leader in in-home sales and installation. E...
B

RATED

05/24/2020

Hasn't occurred yet. Waiting on painters.

DESCRIPTION OF WORK
Carpet replacement

CATEGORY carpet installation

HIRE AGAIN? Yes

WORK COMPLETED ON 05/24/2020

A

RATED

04/08/2020

This is the second time I have used Carolina In Home Flooring to install hardwood floors. The first time (4 years ago) was to install hardwood floors in my kitchen, foyer, and powder room. This time was to install hardwood floors in my living room and dining room (which connect to the foyer and kitchen respectively). As always, they did a great job. Lonnie, the sales rep, gave me several options o...

DESCRIPTION OF WORK
installed hardwood floors in living room and dining room

CATEGORY flooring,hardwood floor repair

COST $4,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/08/2020

SERVICE PROVIDER RESPONSE

Thank you for your trust in us!
A

RATED

09/09/2019

We have wood flooring throughout our lower level with the exception of 3 rooms. We wanted to get a floor that "matched" although our current floors are probably 15 years old and were sanded and stained when installed. In other words, matching them would be impossible. David came out and to assess the job and had some samples sent. We did find a color that we could eventually stain to match the cur...

DESCRIPTION OF WORK
Hardwood flooing in 3 rooms

CATEGORY hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/06/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], thanks for sharing your experience with us and others. We appreciative your decision to work with us, and glad you found our services (sales and installation) worthy of your recommendation. We hope to hear from you again when the need arises for additional flooring work for you or anyone you could kindly refer us to!
A

RATED

09/07/2019

If you're adding wood floors to your home, you must call Carolina In Home Flooring! They were excellent! They worked well as a team! They were very professional, responsive, and attentive. I had 5" white oak flooring installed on my entire 1st floor. They measured the moisture levels several times to make sure it was conducive to the wider wood flooring. They delivered the wood in advance so it co...

DESCRIPTION OF WORK
hardwood flooring installed throughout first floor

CATEGORY flooring,hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/29/2019

Images

Photo for CAROLINA IN HOME FLOORING & DESIGN CENTER - 115 Quail Fields Ct, Morrisville, NC - 38093775

+2 More

SERVICE PROVIDER RESPONSE

Thank you for this review! At Carolina In Home Flooring & Design Center, we have been motivated for a decade to understand and meet the needs of our customers. We're glad we were able to do that for you, and thankful you placed your trust in us to do so. We hope to hear from you again when the need arises for additional flooring work for you or anyone you could kindly refer us to!

Services Offered

Free In-Home Estimates,Convenient Showroom located in Morrisville with Designer, Hardwood Installation and Refinishing, Carpet, Laminate, Luxury Vinyl Tile and Sheet Vinyl. Installation and Sales of Products.

Services Not Offered

Ceramic tile

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Emergency Service
No
Warranties
Yes