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Plumber reviews in Morganton

  • D
    Benjamin Franklin Plumbing Morganton
    Water line connection at the water meter (on my side) had worked loose over time. Roots, etc. Guys came out, dug a hole and fixed the line. Problem is they put bricks just under the line at the meter. Took 4 months, but the bricks rubbed a hole in the PVC and the line ruptured at the meter again. The guys came back out and fixed it again but this time they allowed so much debris to enter my waterline that a blockage now exists at the PRV. My water pressure is half what it was before they "fixed" my problem. I've asked them twice to come out and resolve the issue. They told me to call the county water folks. The local guys know they did this but for some reason refuse to even return my calls. Don't be a fool like me. Stay away from these guys. Overcharged and then refuse to even communicate. Cowards put the office girl on the phone. Sad
    - Monty C.
  • A
    Benjamin Franklin Plumbing Morganton

    Work was done by Adam who took the time explaining the problem with the water heater.

    Great service and courtesy!! I have recommended to friends about this plumbing company which is reliable!

    - Phillip G.
  • A
    Story Plumbing & Gas
    Made the call to request help.   Within 2 days of initial call for help, work was completed.  On-site workers were courteous, clean, and professional  - and cleaned up after their work (both inside and outside our home).  Work was completed in a swift manner - professionals stayed on site to ensure any problems were corrected.  Polite, courteous, helpful, knowledgeable, patient group of people.  HIGHLY recommend!!
    - Thomas M.
  • D
    Benjamin Franklin Plumbing Morganton
    I stopping toilet was expensive but ok. However, estimate for replacing wax seal and resetting the toilet was $250. Ridiculous! Whatever the traffic will bear? The comment was, We might be expensive, but we do it right." I did it myself in 40 minutes. I will not use them again. One previous use of this co. Was ok, but plumber tried to sell a new faucet which I obviously did not need plus some other products , all apparently overpriced. Enough.
    - Alice G.
  • A
    3rd Rock Plumbing LLC
    I called on a Monday and found I am a little bit out of his normal range (about 10 miles) but he was willing to do my service if I didn't mind waiting until Wednesday, that was not a problem as the leak was not an emergency. He asked I send photos so he has an idea of what he will need to do. He arrived at the time he said he would. Both jobs were done in an hour and forty five minutes, that included time for me to go get a new faucet while he tore down the old one. Jim was friendly and efficient. All in all I am very happy with 3rd Rock. Thanks Jim!

    - Nancy H.
  • A
    Unifour Landscaping
    This was the most professional, efficient and polite crew I've ever had the pleasure of working with in my entire life.  Their work was perfect and provided solutions for waterproofing a basement which had leaked since the 1950s.  They cleaned up after themselves DAILY, and left my home and yard in flawless condition. I have the most beautiful lawn now.  This crew is THE BEST.  I have never had one drop of water in my home since their hard work, and it has been a year.
    - Andrea H.
  • A
    Riley & Son Handyman Services
    Perfect.  Hard workers.  Showed up with the washer and had it installed quickly.  The dishwasher took longer and was more complicated since the space had to made for it and the electric outlet had to be put in.  They were excellent.  Personable, professional, could not be better.  I already have a new list of things for them  to do next time.
    - Suzanne L.
  • A
    Josephs plumbing
    Thought I had a hot water element gong bad but Joseph discovered the temperature setting was low.
    Cranked it up and now I'm enjoying long hot showers.
    Joseph is extremely knowledgeable about all things plumbing.
    The local Ace Hardware refers their customers to Joseph which is how I learned of him and have used him twice.
    Only complaint is punctuality - he was both times a bit late and the last time he took a call from someone else where he was past due.
    The wait was well worth it since he could have created a repair but was honest and explained everything almost as if I was a student and he was teaching a course in plumbing.
    - Marc B.
  • A
    Benjamin Franklin Plumbing Morganton
    I called at noon on a Sunday - we'd gone downstairs and found the basement half covered with nasty smelling water.  Asked about a fee for a weekend visit.  Their regular trip fee is $69, and they only charged $99 to come on a Sunday.  Appointment was for between 3-6 pm; got a call at 2:30, and he was here by 3:00 on the nose.  He could have just pulled the cover off the overflow and flooded my basement even worse, but instead used a bucket and stood there for an hour draining the backed up water from the pipes and dumping it outside in the storm drain (it was POURING rain, by the way). 
    As promised, they charge by type of job or task, not by the hour.  We were given a reasonable estimate, and when the job turned out to be simpler than first thought, he immediately revised the estimate down to a lower charge.
    Paul, the plumber who did the job, could not have been more pleasant or professional.
    I promise you, we have finally found a plumber we trust.  Very VERY pleased with our experience with Benjamin Franklin Plumbing.
    - Sarah G.
  • A
    Story Plumbing & Gas
    I hadn't used them in a couple of years and as it turns out they are coming today. I have a leak under the sink. and I have a water heater that started leaking last night. I used them years ago and I was very pleased with them. It was at least 3 years ago. They setup a washer and dryer for me. I haven't had any further issues with any of that. The pricing was very reasonable. They were very good. They are very professional.
    - Shirley B.
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Plumbers in Morganton

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  • NuFlush

    5195 Marshall St
    Arvada, Colorado