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Hvac Repair reviews in Morganton

Real People ~ Real Reviews ~ Real Results

  • I would highly recommended Jamie Brown HVAC services! I had an issue with my heat pump and he was quick to return my call. He was on time, very polite and knowledgeable and took care of my issue. In my opinion he is very reasonably priced as well. Again, would highly recommend!
    - Blaine M.
  • Scheduled for them to come out several days in advance and appointment was confirmed. On the day of the appointment, I called them about an hour beforehand to confirm that they would be there to meet another contractor I had looking at something related to the repair, and they told me they were too busy and wouldn't be able to make it.
    - Stan M.
  • Unbelievable customer service. He even took extra steps to see if it was under warranty and it was. Saved me a bunch of money. He also came out at 7:00pm on a Friday night to make sure we had air over the weekend. Going forward this will be the only company I use.
    - Marcus W.
  • I would highly recommend them. They stand behind their work and if there is ever any problems. We have a new home that we moved into 2 years ago. There was an issue with the product itself. The owner made everything good. He took care of us. He replaced the humidifier at no cost to us. At the time he came out he wasn't sure he was going to get reimbursed by the company who manufactured the product. He's very amazing very ethical, very responsible, very responsive
    - Tracy K.
  • I called Chris at 0900 and left a message. He called me back in less than 10 minutes, and we set up an appointment for noon(ish). Chris called me back 20 minutes later asking if he could come out earlier because he had had a cancellation? "Sure," so he is at my house at 1000. He diagnosed the problem(s) and said he would need to step back to his office to get the fan. Anyways, Chris came back in a bit, replaced the fan and cleaned the unit. End result, I had cool air (darn hot winter) and everything done by noon. Chris was professional and courteous. Everything was high end. What I really liked was he was able to give me a quote on what the cost would be as soon as he diagnosed the problem. I am extremely pleased.
    - Jeffrey L.
  • The technician came much sooner that originally scheduled, which was fine with me since I was home all day anyway with a busted heat pump.  He was very courteous, professional and friendly.  He diagnosed my heat pump was a bad compressor I believe and gave me an estimate on a new compressor and an estimate on a new heat pump system.  I didn't see any sense in putting any more money into a 16 year old system.  I could tell he hated to tell me the bad news on having to get a new system and could tell that he was an honest person so I didn't feel like he was only trying to get money out of me.  He never pressured me into either getting a new system or having it repaired.   I ended up going with another company for my new heat pump install only because they gave me a better price and was also a great company to work with but if you want great and honest service, you can't go wrong with Standard!  I honestly can't say enough GOOD things about the service I received.  All the way from my initial call to the receptionist to the service technician.  I am very happy I called them!
    - Jason L.
  • He was very prompt,professional and friendly. He did a thorough job of inspection and cleaning. He expressed a strong desire to maintain our unit for the long term and did not try to sell us unneeded parts or services as was done by other individuals in the past. Cost was very reasonable. Will use again.
    - Murray R.
  • Triangle was the only contractor in the area that we contacted that actually called us back and showed up to provide an estimate. Once we signed the contract they scheduled the job immediately and completed the job on schedule. Very professional and pleasant experience.
    - sharon l.
  • Excellent work, very professional.  We had talked to several other service providers.  Each had their own solutions to the problem of a HOT bedroom..  We called Standard, and they had the most sensible solution.  They replaced 3 of the current vent covers with larger ones, and added a vent.  It works great. 
    Thank you for your honesty and prompt service.  They are now our go to folks for air and heat.
    - Karen T.
  • Things went perfectly.  
    After a delay that was not Standard's responsibility, things went smoothly and on schedule. 
    The two installation technicians were prompt, very clean, courteous and let me know when they were leaving and returning.    I asked for a favor outside the scope of their duties and they confirmed something I was noticing in the attic insulation. 
    I asked for extra carpentry work to completely hide a refrigeration line and they contacted someone who did a great job.  The sheet rock work in the ceiling matched  the pattern that was already there.
    The unit was installed safely and securely.   They were very courteous and professional.   I also tend to ask technical questions; I learned a lot about the new inside and outside units. 
    Several days later, a senior technician came by and explained the technical features in further detail, what filters to use, etc. etc.  I also asked this service technician to take a look at the unit in the attic as we had just bought the house.   He went all over with me in the attic and confirmed a variety of energy conscious matters.  
    I agreed to go with a maintenance contract after the professional installation.  


    - Kathleen G.
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HVAC Contractors in Morganton

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