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Plumber reviews in Morehead City

  • F
    Elite Water Systems
    Again, if this is the company's normal operating procedures regarding marketing, why would anyone do business with them. They obviously have no respect for anyone's privacy or do they understand "ethical business practices."
    - Susan A.
  • A
    Koch Plumbing
    We chose to replace our 20 yr old well pump in conjunction with having a new geothermal heat pump installed. Since Warren lives nearby and had performed well work for the previous owner of our home, we knew that he was familiar with our existing system. He procured a new submersible well pump for us and replaced all the related pipes, wiring and seals on the well. He tested everything and cleaned up. The job was completed in just a few hours. He was prompt and professional. We would recommend him to anyone needing similar services.
    - Dawn K.
  • A
    Morris Plumbing
    We contacted Bill to replace our aging hot water heater with a new hybrid (aka heat pump) water heater. He came by within a day to look at the job and then recommended the same model of water heater that I had also identified through my online research as being a suitable replacement for our needs and would qualify for some energy rebates. He handled the purchase of the unit. The removal of the old unit and the re-installation took about a half a day. All of the lines were routed neatly, and they cleaned up and hauled away the old heater. We are very pleased with Bill's responsiveness and the quality of his work. We will definitely call him again if we have additional plumbing needs.
    - Dawn K.
  • A
    Anderson Plumbing & Sewer Inc
    The service tech (Austin) was professional and knowledgeable. The company's customer service rep (Ben) was very courteous and kept me appraised of my appointment window. The company also followed up to ensure the work was performed to my satisfaction. 
    - Benjamin P.
  • A
    Urban Standard LLC
    His work is meticulous, clean and very professional.  I don't believe there is anything that he cannot do.  We have used him for many repairs/installs.  Will absolutely be using him in the future at all of our stores.  Thank you Chris!
    - Krista H.
  • A
    Re-Bath of North Carolina
    THESE GUYS WERE FANTASTIC THE ARIVED WITHIN 15 MIN OF THE STATED TIME AND WENT RIGHT TO WORK THEY LAID DOWN WIDE TARPS AND MOVED SOME FURNITURE TO GIVE CLEAR ACCESS.
    THEN THE WERE LIKE BUSY BEVERS. OLD ONE OUT NEW ONE IN TOOK ABOUT 8 HOURS TO DO THE DEMO REBUILD PLUMBING AND INSTALL OF THE NEW SHOWER. AND IT LOOKS GREAT. THEY CLEANED UP MOVED THINGS BACK TO WHERE THEY WERE AND WERE GONE.
    CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM I WILL  USE THEM AGAIN WHEN I DO THE 2ND BATHROOM
    - david j.
  • A
    NEWPORT HOME MAINTENANCE
    Our communication was very good.. They did what they said they would do. They were there when they said they would be there. I was very pleased with their work and attitude. I would not only recommend them but  would hire them again.
    - max m.
  • A
    Koch Plumbing
    Called Koch on Wednesday and we decided the best time was Thursday 8:30 am. Arrived on time (actually a little early). Showed him my concerns and after a little discussion decided the best, least expensive way for repairs. During the inspection he checked my 28 year old water heater and found terminal wear. He and crew came back on Friday morning. Completed repairs and cleaned up behind themselves all before noon. He was always friendly, professional and informed me of each step they were taking. Even called me back on Friday night to inquire if everything was to my satisfaction.
    I have not had the pleasure of dealing with a service person of this quality in a long time. I am in the process of doing some renovations in my home and whenever needed, Koch Plunbing will be called. You can't miss with this one.
    - Ellen F.
  • A
    Koch Plumbing
    Called on a Tues and received a response that afternoon, scheduled an appt for that Thurs at 9:30.AM. I received a call about 9AM saying they were running about a half hour late and would this be okay. They arrived, I showed them the area and replacement pieces. They both were polite, completed the work, cleaned up the area. Very professional, I certainly would use them again and would feel comfortable recommending this team.
    - Joan H.
  • F
    Abbott's Plumbing
    In my initial dealings with Abbotts, I found their servicemen to be prompt and professional, and while their estimates were sometimes higher, I connected with the plumber they sent on the calls, so I continued to call them with my problems. I even allowed that plumber to install a basic toilet for $800 because I needed it quickly. Although, I felt somewhat taken advantage of with the price of the emergency toilet replacement, I felt that I was at least getting good service, so I just paid for it. Last year, however, after a major flood in my basement, the same plumber convinced me to replace an existing working sump pump, install a second sump pump in a stairwell (complete with drain, pipes and electrical outlet), rent a backhoe to dig up my yard from the street to the corner of my home and replace all the existing underground drainage pipes, as he suspected a clog and/or cracked pipe. Before moving forward with the quoted $10,000 job, I happened to run into someone from another company who asked me whether Abbott's had tried to free any possible clogs by using a powerhose at the base of the drain. They had not. The other company was able to unclog the underground pipes in 30 minutes and charged me $250 for their time. When I called Abbott's to cancel the backhoe and tell them what had happened, the response was "you didn't ask us to try that." Against my better judgment, I had Abbott's install the second sump pump and required pipes to prevent further flooding in my basement, and paid them $3000. Fast forward to this Labor Day, (less than a year after our initial flood) when our family returned from vacation to find that our basement had flooded again because the sump pump in the stairwell that Abbott's had installed had failed. Apparently Abbott's had failed to properly secure the pump with clamps, so vibrations from the pump caused the float mechanism to malfunction and shut itself off, in addition to other issues with the size of the drain they created and the necessary power of the pump to be effective. When I called Abbott's to ask if they would compensate me in some way for my ruined new carpet, and ineffective installation, they said they guarantee their work. They sent a plumber out who looked at the pump, but would not comment to me except to argue to me that the pump was working properly, which was untrue. I called Sam, the manager, who refused to replace the pump or compensate me in any way. When I told him that I would have to take action after all I had paid for his service, his response was "have a nice day."
    - Geoffrey H.
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Plumbers in Morehead City

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