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Auto Service reviews in Monroe

  • F
    Direct Automotive
    Lots of hidden problems with truck. Purchased warranty with vehicle. Transmission filler tube was broken in half. Transmission full of water and dirt. Direct will not fix. Lousy customers service. More lies come from the business than truths. DO NOT DEAL WITH. They sugar coat everything and don't care about their customers. I was promised a $20,000 truck in perfect running condition. They even had service reports that where also lies. Now I have a $20,000 yard ornament. Worst part is they had documentation showing they serviced the transmission. Idk how they put Fluid into it with a broken filler tube
    - Ben F.
  • A
    Scott Clark quoted $3100 for just the part and they were going to send me to an installer. CONVERTIBLE TOP SPECIALIST in Rock Hill quoted me a custom made top installed for $1650 + tax. The top looks just like the original and fits just like new. The shop is not much to look at but their work is A
    - Daniel G.
  • A
    Haywood's Autobody
    Danny and Linda were on time, punctual, called with updates. Informed my Allstate Agent and Allstate Adjuster with time frame and other damages found. Very efficient, friendly, punctual, and professional. Very pleased.
    - Lidia F.
  • A
    Hendrick Chevrolet
    I think that's just how it is with a car. Its going back and forth, and waiting for the next person to come and follow through. For instance once I decided I was going to get the car we had the price, then you have to do the paperwork.
    - Anita L.
  • F
    Pro Rod Auto Repair
    Roberto Ponce said he would make the car good for my son prior to my paying him. This never happened .we had the car two days and now my son is stuck with an inoperative vehilce due to his not living up to his promise.
    - jerome s.
  • A
    Doc Imports
    Wow. I was told these guys were great and finally used them. I called 8 other A rated shops and this company was the only one that treated me fairly and honestly. Every other shop was similar in price, with a key exception. Doc Imports was honest and did not charge me the core charges. For my service all other shops charged around $125.00 for the caliber, then planned to keep the $45-$50 core refund, so basically was charging $175 just for the part. Then their hourly rates were higher. Bottom line. Doc Imports saved me around $150 total out of pocket money, as I had both calibers done, as all the shops recommended. Incredible service. My money comes hard. I'll never go anywhere else and plan to take all our cars there in the future. Good job, Ronnie. Very Much appreciated.
    - Ron G.
  • A
    Shamrock Auto Care
    Very fast with a rapid call back time on the job being done. Ive used them in the past and will use them in the future. They are a bit pricey but IMO id rather pay it than deal with a 3rd rate auto shop.
    - Roger F.
  • A
    Shamrock Auto Care
    The explained to me that replacing the part might not be the root cause and there might be an additional sensor that my car would need. They wanted to save me money so tried to start from the least expensive solution first. End result was that my car needed both parts, which they did in a very timely manner. Front end and shop techs included were very personable and friendly.
    - Nick W.
  • A
    Alling's Auto & Truck Repair LLC
    It was my first visit to Allings, found them on Angie's list with good reviews, so decided to give them a try - due to the reviews and proximity to my home.  Because of past experiences with other  mechanics not going well and walking out with that uneasy feeling I was skeptical and on guard.
    Well I must say I was presently pleased from the moment I walked in the door.  I had called for an appointment the day before and they were able to fit me in the next day.  Kelly and Glenn were very friendly and responsive to all my questions.  Glenn the owner did all the work on my car.  Pricing was very fair and the brake work went well.  Will definately use them for all my car repair needs.  A very pleasant experiance.  Felt they were trustworthy and left feeling good!  Highly recommended!
    - cathy j.
  • A
    Certified Collision Services Inc
    I was in an accident on Friday 11/13 (yes, Friday the 13th) and totaled my car. With the pay out from that, specials, sales, incentives and discounts from work, I was able to buy a brand new car (never had one in my entire life!). I got a 2016 Chevy Equinox and she's beautiful. I LOVE the car and am so proud of it. 
    Well, someone at my work who was clearly dropped on their head as a child, was jealous and keyed the driver's side (three panels in all) of my new beauty. I was livid. I asked my employer to review the surveillance tapes and LO AND BEHOLD, there were NONE even though the sign says that our property is patrolled by cameras. (and despite the fact that there have been other issues!).  And they refused to do anything about it.  So I was left submitting it through my insurance.
    I searched Angie's List for the most reputable company and came across Certified Collision. I didn't relish the idea of going to Matthews but fortunately, Mark said that he would set everything up with the Monroe shop (I didn't even know they  had one!!) and since Enterprise is right next door, I can rent my car from there as well.
    Phil was awesome to work with. Unfortunately the autowatch portal wasn't working (technical glitch) but he kept me updated on everything that was happening with my car.  He had given me a detailed estimate and said that he would apply the Angie's List discount to the end when I paid the deductible (which was a GODSEND to me!!).  I needed any and all help to keep the money at a minimum since a) work wouldn't pay anything and b) I had already paid out a bunch of money for a rental after my accident plus the first payment on the new car and c) it's FREAKING CHRISTMAS TIME and someone is going to stoop so low as to key the side of my car for no reason!!
    Certified Collision provided the best service I could possibly ask for. They were friendly, kind-hearted and understanding of my situation. They worked with me through the whole process and were very accommodating to my needs (too bad I can't say the same about Enterprise but that'll be another review!).  The work he did was impeccable.  You can't tell at all that anything happened to my beautiful car and she looked like she did the day I bought her (which was only three weeks ago!!!!).  
    I cannot say enough wonderful things about Certified Collision.  Honestly, if I had known about them right after my accident, I might have begged my insurance company not to total out my car and allow me to get her fixed but hindsight is always 20/20.  Going forward, I know EXACTLY where all my business will go when I have any type of car repair I need completed.  Thank you Phil and Mark for THE MOST positive experience I could ask for throughout this whole negative ordeal (and the thank you note in my cupholder was a sweet touch). :)
    - Anthony S.
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Auto Services in Monroe

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