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Air Duct Cleaning reviews in Mint Hill

Real People ~ Real Reviews ~ Real Results

  • I purchased a Big Deal to have the air ducts and dryer duct cleaned in my home. The technicians arrived on time and got right to work. They counted the number of returns and vents to see if additional costs were required. I had one more return then what was included in the deal, which was fine. Once everything was agreed upon, they began by removing the covers for the returns and vents. They cleaned all of the returns and vents including the dryer vent. When they finished with ducts, they began to clean the covers and put them back in place. One vent was not put back into place which was found after they left.

    I would have given a higher rating if it weren't for me catching one of the workers going through the drawers in my bedroom. He stated he was looking for an ammonia based cleaner for the vent covers. Not sure why I would keep something like that in my nightstand or why he couldn't have just asked if I had something like that. I didn't contact the company regarding this as nothing had been taken but since this had already happened to me once before, different contractor, I will find another company to clean the air ducts in the future.
    - Kimberly H.
  • They came out and gave me and estimate for $5,500 for all kinds of additional work for mold removal, a vapor barrier, and new insulation in the crawl space. I told them I only wanted the duct cleaning for the advertised price of $44.95. They told me that their insurance would not allow them to do the work. I told them I would sign a weaver for their insurance and they said they still wouldn't be able to do it. The manager said I would have to sign this weaver but he had to speak to his boss the owner first. He was outside on the phone for 5-10 minutes and then they just got into their car and left. I spoke to the manager about this but when I asked to speak to the owner I was told they were told not to bother him because he was hunting.
    - Jamal A.
  • I couldn't believe my eyes when I saw the crawl space. It is 10x better than what  was in place when we bought the home. It is completely secured so it won't move when you need to get in the there. They used a 6 Mil Poly Vapor. Very sturdy so it can't easily be punctured. It is so clean and nice we can actually use it for storage if necessary. No more moisture problems in our crawl space. These guys are completely professional, punctual and the best thing is how well they cleaned up everything. I can't tell you how much time I've spent cleaning up after contractors left. They were also a few minor complications that came up and they went out of their way to do what was needed to fix everything right without incurring any extra expense to us. Will you these guys for lots of other projects on our list and definitely recommend them to anyone out there.
    - CAROL T.
  • WOW!  Wish I could give them even more A's.   Service and information (by Kevin) was absolutely perfect: articulate, knowledgeable, informative.  
    Kevin did not try to sell me something I did not need.  No fancy vent tubing change needed for my short run.  No additional services were pushed on me.
    I asked Kevin for specific information on how his company does a full furnace duct cleaning ( I had a terrible experience a few years back).  Their technique is the correct way to do it.  I will probably have them clean the ducts before too long.
    Obviously, I highly recommend this company.  I also highly recommend you ask for KEVIN.
    - David S.
  • He was very punctual, professional, and courteous.  He did a great job on removing all of the lint in the vent.  He took pictures at different times, showing me what it looked like on each step, as he worked.  He did a fantastic job, and I would not hesitate using his company, again.
    - Arianne G.
  • The technician arrived ahead of schedule (nice) cam in and put on booties to keep our carpets clean (nice touch; didn't have to ask him to do it). Completed his inspection and AC tune up. Found the unit was overcharged with coolant (~1.5 lbs) and that there were cracks in our receiver and outlet ducts in the attic. He repaired both cracks and removed the excess coolant. The price for all the work was reasonable. Since then, the house has been cooler and the AC does not seem to be working as hard. Recommend using them, though they have a reputation for being pricey. Sometimes you have to pay to get good, reliable service. Morris-Jenkins is worth it.
    - Joseph Z.
  • They were good.  They came early.  They did a nice job.  They did a little bit of upselling but I was okay with that because that was something I needed.  Overall they were pretty quick, they were in and out and that was nice.  I definitely noticed the change of the air quality after they had the service.  They were mannerly done and got the job done quickly and efficiently.  It was a good experience.
    - Mark and Jan S.
  • I was disappointed because we have two units and the price of the big deal was for one.  I have never had them cleaned before, so I didn't realize that. It ended up costing us a lot more. They did a nice job, and they cleaned up, but we still have so much dust in our home. I just feel like it wasn't worth the money.  I think they did what they said they were going to do, and they were nice and professional, however I don't understand why we have the same amount of dust.
    - Jennifer C.
  • The work went very well. I found Israel to be extremely trustworthy and he has a great work ethic. He even replaced our broken attic fan with no additional labor cost. I can't recommend him highly enough.
    - Yvonne B.
  • The crew was very courteous. They explained everything that they found in their inspection and did an excellent job.  They even found a few minor problems with a loose duct and fixed it while they were there.
    - Connie C.
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Air Duct Cleaners in Mint Hill

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