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Recent Dog Grooming Reviews in Matthews

  • A
    Denver Canine Club
    Pat and her crew at DCC go over and beyond. They are knowledgeable, Compassionate and very Health & Safety Conscious. DCC is one of the cleanest Facilities I have toured and eventually utilized services. I'm especially impressed with the live feed viewing options, the caliber of staff and all around Teamwork to deliver the Best Care possible to our Family members!
    - Gigi S.
  • A
    Pack Pet Resort
    I absolutely love Pack! I have boarded my dog here for a long weekend, he is very high energy and not always the best with strangers. They took such amazing care of him and had zero problems with his behavior while he stayed. I have also dropped him off for an afternoon to play and get out all of his energy...he was passed out in the back seat before I even got home. I've had my other dog groomed here, he loves the treatment and comes home smelling amazing. The staff here is extremely professional and kind. I have no doubt that when I leave my dog he will be treated well. I recommend Pack to all of my friends with fur babies and will continue to come here.
    - Heather K.
  • A
    Pack Pet Resort
    My dog has been going to Pack since she was a puppy (over 2 years now) and we’ve always had excellent service there. I know my dog Koury loves it there because as soon as we pull up her tail starts wagging because she’s so excited to see her friends. At the start of the pandemic when they were closed to the public, they still allowed me as a healthcare worker to bring Koury to daycare. It was really nice that that was one less thing I had to worry about at that time. Pack has always gone above and beyond in taking care of Koury and providing me with peace of mind.
    - Colby R.
  • D
    A Ruff Joint
    Service was fine, but my Newfypoo was most often still damp at pick up. I finally asked specifically on our last visit (December 9, 2020) that her ears be dried completely. But, when I picked her up, her ears were still wet and she had been crated. I've had to blow dry her ears every time she's been groomed there and last time, with the cool weather, even blow drying her ears when we got home didn't prevent an ear yeast infection. :( Don't expect these folks to follow instructions or go the extra mile - they will not - but the will charge you as if they do. NOT happy with this groomer . . . .
    - Paige M.
  • D
    Dippity Dawg Mobile Pet Salon
    Two dogs were scheduled for grooming. Upon arrival staff stated dogs were late for appointment. When appointment was made, appointment was repeated back to staff member the date and time. Staff member at time of phone call stated the info repeated back to them was correct. Staff member stated upon arrival that dogs were one hour late. When simply challenged about what was told to me, staff or whoever it was responded rudely that they weren't arguing with me and refused to groom the dogs but had initially stated that they would groom both dogs prior to being challenged about the appointment time. Anyone can make a mistake or have a bad day in business, but you don't get to pass that off on a paying customer. I have used their services before and had ALWAYS been pleased. I have NEVER experienced anyone in that business being so rude before. This was a total shock and disappointment.
    - Melissa S.
  • F
    All About the Dog - Mobile Dog Grooming
    I had an appointment scheduled two months in advance. On the day of the appointment, Rhonda called and said she could not make the appointment because the rain brought too much moisture into her van, which could make sense. I was very flexible on a reschedule and just asked her to call and let me know when she could make it. I did not get a call four days after my scheduled appointment, so scheduled with someone else. Terrible customer service and she is very difficult to contact.
    - Bryan B.
  • A
    Pet Paradise Mooresville
    This is by far the most outstanding Kennel I have ever used! From the moment you arrive and your pet is welcomed as a cherished family member to the moment you pick them up, there is such a sense of comfort in the level of professionalism and true caring! You can peek at your pet anytime via cameras, and as you check in or out, you can see the interactions through massive windows! There is a large pool area with fountains, and SO much play space in several yards, My guy is always incredibly excited to be there, and is happy and tired when I pick him up. As a mom to a special needs collie, knowing there is care 24/7 as well as vet services onsite for concerns or simply general animal care, I leave him knowing he is being loved by people who take their job seriously and deeply love these animals AND their jobs! The grooming is impeccable (And Finn has a LOT of fur!) as is the total service experience. I simply cannot recommend enough this outstanding location!!!
    - Jane P.
  • A
    CATAWBA ANIMAL CLINIC PA
    Dr. John Mazur and his entire staff are the best around. Over the years, Catawba has taken care of 12 dogs in our family. I had a Cavalier King Charles Spaniel with a several health problems, Dr Mazur figured out a long range plan and my dog lived many years under his care. I own a healthy little dog now who is 18 years old, I can't thank the staff at Catawba for the care, grooming and love given to my animals and their animal patients. I drive from Charlotte and would not think of going anywhere else. You will be impressed with the honest assessment of your animals health and reasonable pricing. I would trust my dogs with any Vet at Catawba!
    - ann b c.
  • A
    K9 CABINS & DOG TRAILS INC
    Have used multiple times now, top notch! I never have to worry about my 4 furkids when in the care of K9 Cabins!
    - Kelly C.
  • A
    Soft Tails Pet Grooming - Shop or Mobile
    I have been using them for about 12 years - first as a mobile groomer and now at their shop. They have always done a fantastic job on my two babies.
    - Sherry P.
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Dog Groomers in Matthews

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