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Chimney Repair reviews in Matthews

  • A
    I had a great experience working with Jerry Beeler. Wind had damaged my chimney cap during Hurricane Florence allowing water to enter the chimney. I contacted Jerry on a Thursday - he was out at my house to take a look at the damage on a Friday - and then the work was completed on a Sunday. Considering the high workload all contractors were likely dealing with after the hurricane I was very happy with how quickly I was helped. I was also very happy with the communication Jerry provided me along the way. He called & texted to keep me updated, and even texted me before and after pictures of the chimney cap so I did not need to get on the roof to inspect the work. It is also worth noting that I asked Jerry several times if it would be best to replace the entire chimney cap instead of repairing my current one (which would have been more income for him). He insisted that he could repair my current cap which saved me about $700.
    - Andy G.
  • A
    Owens Chimney Systems
    They were courteous,  prompt, and responsible.  They were careful in the cleaning of the fireplace. Very helpful in giving full explanations of the procedure and the results and recommendations of the inspection.  The took great care in the measurements for the new glass doors and in fact , the owner came out and personally remeasured  the fireplace opening to insure it was correct before ordering the doors.  The installation was perfect.  I can heartily recommend this company and would use them again.
    - Susan H.
  • A
    Owens Chimney Systems
    Highly recommend.  Very pleased with work and level of professionalism and quality.  Would highly recommend to anyone who needs work done on fireplace and/or chimney.  David was very pleasant and so easy to work with.
    - Cathey D.
  • A
    Smoke Alert Home Fire Safety
    I decided to buy this company's $99 deal from Angie's List instead of using my regular service provider. These people are incredible! In addition to inspecting and cleaning my chimney, the polite young man (a local firefighter) inspected all my smoke detectors and fire extinguishers for free. He found several expired and out-of-date issues and was able to resolve them for me on the spot with no "salesman pressure" involved. He did a great job teaching me about different kinds of fires and fire extinguishers. I like the fact that the company is owned by a firefighter and employs firefighters. He was also really nice to my puppy who is suspicious of strangers. I will definitely be calling them next year, and I plan to have them clean my dryer vent as well.
    - VICKI D.
  • A
    Universal Home Solutions Inc
    James' team was very thorough. I called another company as well who would've been cheaper but they would've only cleaned the gutters and nothing else.  Parts of my gutters were pulling away from the house which they secured.  They checked the entire roof to make sure everything was secure.  He sealed the flashing around the chimney.  I was very pleased with the work.  The person who did the work seemed to take pride in his work.  I would definitely call them again.
    - JACKIE F.
  • A
    Owens Chimney Systems
    The project lasted 3 1/2 days. Each day the service technicians were on time, professional, and polite. They took time to answer all of our questions. Drop clothes were laid down to protect the carpet and each evening they covered the fireplace to prevent anything from coming into the house. The wood inserts are very heavy. The old one was removed and the new one installed without any damage to the elevated brick hearth. We would highly recommend Owens Chimney.
    - Carol S.
  • A
    Owens Chimney Systems
    Wonderful Experience.  Very Professional.  My appointment was scheduled for 3 weeks from the time I phoned, I was called the next morning and told there was a cancellation  Dave was on time and very professional. My chimney was inspected and cleaned with photos to show me the condition of the chimney. I recommend them to anyone.  I'll be calling Owens Chimney cleaning again!
    - Eugene C.
  • D
    A Chimney Sweep
    When we used the fireplace the damper was not sealed and the house filled with smoke.  When I spoke to him, his response was to "just stick insulation in it."  He had all the excuses but no solutions and I now have had to have someone else come and do it right.
    - Matt C.
  • A
    Owens Chimney Systems
    I called Owens Chimney Systems because I have a white powder (a condition know as Efflorescence) on the exterior of my chimney.  After the inspection, the technician explained what causes this problem and what can be done about it.  In my case, he believed the water leak was from the crown of my chimney and easily remedied with a flexible mortar sealant.  He then explained that the exterior may need to be cleaned and sealed as well but did not try to sell this more expensive treatment to me.  He took his time to answer all of my questions and had plenty of time to do the crown seal and cap installation at my request.  He was courteous, knowledgeable, and professional.  He also explained the energy saving benefits of the air tight damper.  We were very happy with our experience with Owens Chimney Systems.  
    - Jamey W.
  • D
    Carolina Mold Experts
    This is not a construction company. In fact their owner Nick is actually a full time computer guy for a local municipality. He was never onsite unless there was a major issue and I demanded his presence. And we had major issues...his brick mason/carpenter was not an expert in either trade. New Brickwork had be removed, new doors had to be reset several times, water leaked, you name it we had it if it was a problem. The only thing they actually did well was clean up the mold issues. Not a serious, professional firm.
    - Kelly K.
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Chimney Repair Services in Matthews

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