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Basement Waterproofing reviews in Matthews

  • A
    Environmental Cleaning & Restoration Solutions
    The guys did a very good job under difficult conditions. Very pleased with work they did. Resealed vapor barrier added where needed, and corrected insulation that had dropped down. Also, sprayed for some areas that had mildew. Would definitely use again.
    - Tom S.
  • A
    Clean Air Carolinas Inc
    I called Clean Air Carolinas along with 7 other companies for quotes. Nathan came out and looked at the scope of the work and sent me a quote as promised. I was impressed with his knowledge and he pointed out everything that needed to be done. All of the others saw some of the issues but not all of them. The quote was competitive, right in the middle but I chose Clean Air Carolinas because of his knowledge and communication. He worked with me on the quote to get the price a bit better. Angela communicated with me when the work was to start as they were a few weeks out. The project started the week as promised. The crew was very professional and kept all materials picked up everyday. Once complete, Angela called for a final inspection with Nathan and he showed me a few things that were done and examined the work to make sure all was done properly. I couldn't be happier. Of all the companies I got quotes from, Clean Air Carolinas was by far the most professional. I would highly recommend their services and will hire them once a year to come out and inspect my crawlspace to make sure all is working properly.
    - Dave T.
  • A
    Economy Exterminators Inc
    From the moment we contacted the company we were met with amazing customer service and professionalism. They provided a prompt estimate and scheduled the work shortly thereafter. The technician Trevor arrived on time. Not only did he work efficiently, but he was very persoable and cheerfully answered all of our questions.
    - ROBYN L.
  • A
    Dry Pro Foundation and Crawlspace Specialists
    They called me about 30 minutes prior to their arrival to make me aware of when they would arrive. The crew consisting of Trauls, Corry and Corwin arrived at their stated time. They explained the work they would be performing and checked to see if I had any questions. They promptly set to work and the job was completed in about 3 hours. The crew showed me pictures of the work that was done in the crawlspace and along the side of the house. They were very professional and a friendly group of guys. I appreciate their time and the great work that they did.
    - Shelia A.
  • C
    Professional Waterproofing Co
    I have had conversations 4 or 5 times since late December 2015 with one of the representatives of Professional Waterproofing concerning the areas of concern that I had with the services provided which is shown above.  It is unfortunate that the original owner of Professional Waterproofing was seriously sick when the work was done on my home thereby not being able to supervise the work and the workers performance.  If he had been well I do not believe I would have had the issues that I experienced.  He had a great reputation and his knowledge far exceeded other companies that I interviewed.

    I have been assured that I will receive compensation for what was not complete and for the work that was not done properly.  I feel that the family wants to do what is right because it is the right thing to do and because of the honesty that the company has always exemplified.
    - Phillip M.
  • A
    Dry Pro Foundation and Crawlspace Specialists
    Advantaclean Removed insulation, Scrubbed down the growth and cricket poop with microbial cleaners. The wood looks new now. DryPro dug and installed a french drain under the house, replaced all of the insulation and the vapor barrier.
    It looks great under the house nw.
    - John L.
  • A
    Dry Pro Foundation and Crawlspace Specialists
    It went well.  The crew arrived very close to the agreed time and got right to work.  They worked diligently and efficiently until the task was completed.  I inspected their work and was pleased with the quality.  Adam, Corey, and Daniel were polite and professional.
    - Tyler U.
  • A
    Green Frog Waterproofing
    Andrew was a pleasure to work with!  He was prompt, fair and extremely helpful at all times.  The guy he sent out to do the work was very nice as well and did a good job with the installation. We were very pleased with the whole experience!
    - Grace M.
  • A
    Green Frog Waterproofing
    We developed small moisture problem in the crawlspace and called a few places to get estimates but it came down to two companies.  We selected GreenFrog for the following reasons:
    1. Blair and Andrew answered many of the questions before starting the work.  They wanted to be sure we were comfortable with the work performed.   in fact, i called Blair last week with a question (three months after the work) and he was kind to answer the question.
    2. the materials....in looking at the materials in estimates from both companies, Greenfrog had the better materials...
    3.  the service... the guys were here for nearly a week but were very respectful of storing the materials and making sure the yard was free from trash.  they did not start too early (having people bang around in the crawlspace would not be well received at 7am!)
    4.  In a nutshell, Greenfrog treated the job as they would have done it for their house.!!
    - Dan T.
  • A
    Green Frog Waterproofing
    We were contacted by Andrew, who came and did a free inspection of the crawlspace and confirmed that there was evidence of moisture infiltration.  He took humidity readings of the air and different points in the wood beams and also showed us areas of "efflorescence" where water had seeped through the cinder-block walls and left behind salt deposits.  He recommended installing an underground drain around the perimeter of the crawlspace to channel water out of the area before it could sit and cause humidity problems as well as a new vapor barrier since the old one was so torn up.  He also recommended installing underground drainage from all of the gutters to move that water away from the foundation, as well.  He actually provided us with 3 different options that we could choose from depending on how much money we wanted to spend, all the way from just the vapor barrier to a fully encapsulated and conditioned crawlspace.
    The crew was actually able to come out a few days earlier than scheduled and finished the job in 2 days.  They even took care of repairing some irrigation pipe that was broken by their ditch-witch (because I didn't know where it was located being the new owner of the home), even though they weren't obligated to do so.  After all the digging was done, they regraded the area and seeded with quality seed which quickly grew back.  Andrew came by for the final inspection and even provided a free Hygrometer so that we could monitor the humidity.  Overall, we were very pleased with the work done and will definitely use Green Frog in the future for some other yard drainage that we need to do.
    - Peter C.
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Waterproofing Contractors in Matthews

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