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Hvac Repair reviews in Marion

Real People ~ Real Reviews ~ Real Results

  • Most reasonably priced business around here. Had about 4 other estimates and they all came in much much higher for the same work and the same equipment. They were not pushy salesmen and just got down to being honest about what we needed and what would work for our size house. Ordered our unit which came in really fast and was out here at the job site on time a few days later. Fast and professional workers. Very satisfied with service from estimate to finished work.
    - Candy F.
  • He did not do anything he said he did, we took him to court. She won her case where he did not do the repairs and he would not come back. There is now a judgement against him, #15CVM000037. I am doing this so he does take advantage of anyone else. He has another judgement against him as well. He would not return phone calls and he was not there when he was supposed to be.
    - Vanessa B.
  • It took 2 weeks for the them to come out and service the AC after 5 phone calls to get on the books when we told them it wasn't cooling.  When the repairman did come out he said the unit had no Freon and there was probably a leak (I could have figured that out) then he said he could put Freon in but it may last a night or years he didn't know but he didn't have the time to go through the whole system because he was so backed up with calls. He was extremely rude very unprofessional and would not let me say a word.  He said It could have cost upwards of 300 to $400 dollars for Freon, he didn't know and that we had an "Edsel" for an air conditioner and all I wanted to do was call my husband and see what he wanted to do.  He said he didn't have time to fix it and after he looked at our second unit which was running fine and just left.  There was no reason for his actions and I will never use Pyatt again and neither will my family.  He may call it an "Edsel" but this unit has never given us a problem for 10 years.

    Unprofessional doesn't begin to describe his actions.



    - gordon h.
  • We had used Proctor previouly to service 20+ year old heat pump. Had them quote on replacement system. They were prompt and professional for their initial meeting. We received honest advice without any sales pressure. Once we selected them to do the job, they scheduled an installation time, showed up on time and installed the system completed the had the unit on rder, rec


    - Stephen M.
  • I called for a Quote one afternoon when I got off work. The owner told me he could come out that night and take a look at it or if it was more convenient for me he could come the next day. He came out that night and gave me the quote which I compared to my other two quotes. I noticed a huge difference in the quotes so I immediately ask him about it thinking that he had missed something I needed done. The owner assured me this was the total cost and everything would be taken care of. So we scheduled a time for the work to be started. The worker arrived on schedule and the work was completed without any problems. After the work was completed I got a follow up call to see how I liked my Heat Pump. I was surprised by the low prices and impressed with the quality of work I received. This company truly lived up to the name.
    - Jennifer B.
  • They installed everything and I am very satisfied with the work performed.  I had this work done and completed while I was on vacation and when I returned everything was in place and my house was in perfect order. It was just as I had left it other than having a new system in place there was no evidence of workmen being in the house.  I am very happy with the service and with our new system.  It performs perfectly and I highly recommend Proctor Heating and Air to anyone need this service.
    - Steve T.
  • The reason for a B is when we got the estimate I was told we would get a new part and when they did the install we did not get that new part.
    - Amy E.
  • It went great. Bryce was very professional. Extremely knowledgeable. And allowed me to ask alot of questions.
    - Pamela s.
  • Professional, pleasant, efficient, fair charges. Couldn't ask for more.
    - Cynthia B.
  • unknown
    - Scott L.
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HVAC Contractors in Marion

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