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Window Replacement reviews in Leland

  • A
    The Wilmington Window Company
    Some window companies pay their workers by the window and are concerned for quantity over quality. This is not the case with Wilmington Window Company. Pete and his guys are true professionals. The windows in my house were an issue from original builder, who is out of business. All the windows were installed prior to the brick facade being set up. On top of that, they were incorrectly installed and of the lowest quality. Gary and Pete came in and were meticulous with the measurements, coming back again to verify BEFORE any quote on the job was given to eliminate any surprises. The actual installation took about two (2) weeks for thirty plus(30+) windows. The crew took careful steps in the removal of the old, and installation of the new windows and went back and rechecked their work constantly. All the installers were personable, professional and took ownership of their work and always cleaned up prior to departure every night. My wife felt very comfortable with them in our house (we have small children). We were always in communication with Pete, who came by every day, verified the progress and answered any questions we might have. The windows we had installed are far superior to the original ���builders special��� with a noticeable difference in our power bill and especially noise transfer. Our final bill was the exact amount of the original quote. We could not be happier in our choice of Wilmington Window Company. Thank you, Pete.
    - James M.
  • D
    Window World of Wilmington
    I had nine(9) windows installed on the upstairs of our house because the originals didn���t close properly and were missing hardware. The installers were great and were in and out in no time. I decided to use Window World again for our downstairs windows which had moisture issues. That���s where I went wrong. First, they forgot to place the order for the windows. The salesman, who measured all the windows, promised a five(5) week turnaround . . . turned out to be ten(10). I was never given a phone call. Next, the windows which were ordered, were measured incorrectly. This was verified by the installers when the placed the new window against the old. I had to chase down the manager, Chris, to find the next step. ���Ok, lets re-measure. We���ll order new ones.��� The new ones arrive five weeks later, after I called Chris to check on the progress. The ���new��� ones had same date code as the mis-measured ones and had same dimensions. Why? Turns out Chris claimed they had discussion with their top installer that these will fit and will prove it. Why I waited another month and was told these were new is troubling. They replaced one in the garage, and as expected, it was completely wrong. Game over. At this point, it had already been about six months, with countless interruptions in work schedules to meet the workers, who had to turn around every time they came to install. Im not sure if it was incompetence, pride which made them believe this measurement was correct. However, it was the deceit which I could tolerate. Each step of the way, I had to initiate communication with Chris. The only times I was contacted was by Chris��� secretary who caught the blunt of my frustration. I believe a mistake was made in measuring, but instead of taking ownership and correcting it, they lied. If not for the integrity of a couple of honest workers, I would have not had known. What would had happened if I did not meet them outside? Would they had been told to, ���make it work?��� After speaking to the owner, I was able to get a full refund on my deposit along with an apology. I hope I am the exception. However, the chain of events leaves me with doubts. Not what you want when spending $20,000.
    - James M.
  • A
    Christmas Construction Company
    They finished the window and wall in a half day. They also discovered that the drain pipe from the air conditioner was cracked and leaking in the wall as well and fixed it with no extra charge. You cannot even tell that there was a big hole cut into the wall. They were very professional and fast and efficient. I consulted with my dad who is a civil engineer how much I should expect to pay for a job like this before hiring anyone. The pricing was fair for the excellent work they provided.
    - Jayne G.
  • A
    Baker Roofing Co
    Smooth and Efficient !!!
    We were also having a new porch erected. Baker Roofing coordinated with the porch contractor to install shingles after porch was completed.
    Baker Roofing started work 5 1/2 weeks after initial evaluation. Roof was done in 2 days. Gutters were installed a week later in one day. 
    One gutter position was not satisfactory. They came back out about 2 weeks later and fixed the problem.
    Baker Roofing asked for no money until the job was done to our Satisfaction ...
    Everyone from start to finish was professional and respectful !!
    I highly recommend Baker Roofing !! They may not be the cheapest, but you get what you pay for and I was willing to pay extra for quality work and I GOT IT !!! 

    - Ron F.
  • A
    The entire process went smoothly and the professionalism and quality was fantastic. The salespeople (Alex and Paul) that came to my home offered  3 options and showed us the benefits of each type of window. We decided to purchase the 4" wide system which was slightly more expensive but came with a lifetime glass guarantee and had a higher wind and thermal rating. The installation was started within the timeframe promised and dealing with the office personnel (Hilda) was a pleasant experience to schedule the start date and any questions that we had. The installation crew (Kyle and Walt) and the electrician ( Wes) completed the installation in just 2 days and did a great job with keeping the work area safe and cleaned up well at the completion. This weekend of rain has been a good test for the integrity of their work and there has been zero leakage. We are looking forward to enjoying this room year round. We highly recommend using Porch Conversions for all types of porch enclosures as it was a pleasure to work with highly professional craftsman and down to earth nice people.  John & Kathy
    - John R.
  • A
    We were so please with everything that was done on the Lanai. They were so professional
    and explained things as they went a long. When the ezzy breeze windows were
    taken down they had the mess cleaned up quickly. They said it would only take
    a couple of days & they were right. We just love our Lanai & we enjoy entertaining
    our friends. We would recommend Porch Conversion to anyone one who is
    Looking for quality & professional work to be done.

    - Richard & Virginia Z.
  • A
    All Seasons Roofing Inc
    Mike Rivenbark, owner, definitely offers a quality product and does quality work. After getting estimates from other companies that say they will turn your screened-in lanai into a room that you can enjoy year-round, we found that going with All Seasons was a good decision, and a good investment.

    I would highly recommend calling Mike Rivenbark for a porch enclosure. You will see he is very nice to talk to, is very knowledgeable, and you will be happy with the end result.
    - mark a.
  • A

    We contracted with PC to enclose the back screened porch so as to make it a true 4-seasons room. At time of signing the contract, estimated start date was after 1 January 2015. Imagine our surprise when PC called and said opening was available and could the work begin on December 17? My response: "Absolutely you may begin on the 17th!!"

    The 2 man crew arrived early on the 17th and by noon, they were finished. Awesome. The gentlemen were courteous, very organized, and thoroughly cleaned up after finishing. I did not find any debris at all. They checked and doubled checked the final installation to ensure that the sliding vertical windows worked properly and that the installed locking door functioned. Everything was sealed very well and tight.  The glass is doubled paned and filled with low-e Argon gas for maximum insulating qualities. It is solidly built and does not shake, rattle, or have any unnecessary movement or play. Bottom line: It is tight as a tick!

    I highly recommend these folks.

    - Robert S.
  • A
    Solace Window Tinting
    We had 6 southeast facing windows tinted. The tinting has been very effective in cutting UV sunlight and we feel that it has been a wise investment towards protecting our furniture and recently refinished wood flooring. The change is noticable. The quality of the work was excellent and Marc was courteous, professional and easy to work with. We are currently considering finishing additional windows and will consider working with Marc again. His pricing was competitive with other installers with whom we have discussed such work.
    - Andrew C.
  • A
    Pro Siding & Windows
    Mike was a very good communicator and very pleasant to deal with. He came over to repair a broken window and was punctual and very professional. Price was in line with what I expected; he was a very nice man who worked as I would expect. I will use him again in the future.
    - william h.
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Window Replacement Installers in Leland

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