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Moving reviews in Leland

  • B
    Good overall, but -- we had a few problems with damage moving furniture into our new home. Biggest problem was damage to our stairwell wall, but G&J made it right with no argument. Also we had a few pieces of furniture scratched because it wasn't wrapped.
    - steven m.
  • A
    We made complete moves 19 times in the Army and once since retiring. This 21st move was the best we ever had. The crew was efficient, professional, and a pleasure to work with at both ends of our move. We did have some minor damage, but Regency was quick to process our claim and went the extra mile to take care or it. From the owner to the office staff to the full time employee crew Regency was a pleasure to work with.
    - FREDERICK C.
  • F
    I submitted a request for a quote on moving me from my apartment to my new home. I heard nothing back for over a week, then received a call from a woman in the office who took more information from me. At that point, she gave me what she thought would be the price quoted to me, but said she was going to have another man call me back to get the specifics and give me an actual quote. I never heard anything back from anyone. I find that extremely unprofessional, as this company came highly recommended from someone that has used them several times, and has always been very pleased. I, on the other hand, have been very dissatisfied from the very beginning seeing as how it took a week for someone to call me back to begin with.
    - Andrea S.
  • A
    The 3 man crew arrived on time in the morning, did a walk through to get an idea of what the job entailed, and then got to work.  Upon arrival each one of them was polite, introduced themselves, and didn't mind at all that my 5 yr. old boy, who is infatuated with trucks and guys who work on them, shadowed them everywhere.
    Initially, I wasn't sure if a 2 man or a 3 man crew was the way to go, but I'm glad they recommended the 3 man crew.  One guy stayed on the truck and organized it, while the other 2 did the loading.  They were very efficient, it flowed perfectly.  They wrapped each piece of furniture (dressers, mirrors, tvs, etc.) with pads to prevent damage, which was great. All pieces arrived at the new house in tact with not a scratch.  They were kind enough to move a couch for my mother-in-law from one room to another too.
    Loading was done, and it was off to the new place, a 2 story house.  Just as loading flowed perfectly, so did the unloading.  One guy on the truck to bring each piece out to the back of the truck, and the other 2 picked up and carried in the house.  A complete downpour didn't stop the guys, they just worked right on through.  With all the furniture already wrapped up, I wasn't worried about the rain ruining anything.  There was a tall entertainment center and a long couch that we were all worried wouldn't make it up the stairs which included a small landing.  The guys tried the entertainment center, and after a great effort, it just wasn't going to go, so they loaded it in my trailer for me to take back.....with no complaints whatsoever.  If the entertainment center wasn't going to go, we knew the couch wasn't either.  So, the 3 guys, my father-in-law, and I hoisted the thing over a 2-story balcony to get it in our playroom upstairs.....a Miracle.  
    All in all it was an 8.5 hour job that would have taken me and my buddies 3 days to get done.  I think they only took 2 five minute breaks the whole time, not counting the drive from Leland to Wilmington.  But, even at the end of the day, they seemed to be as full of strength as when they got there that morning.
    Of course this type of service isn't cheap no matter who you use, but this company made it worth every penny.
    - Brittany K.
  • A
    It went well. We were very satisfied. A few minor problems, but we were overall very happy with the service. They did a good job and were careful packing our stuff. They were competitively priced, of the companies I called for quotes. The crew was great. I have recommended them to others as well.
    - Joseph L.
  • A
    This is our 6th move with East Coast. Obviously a good recommendation in itself. They arrived promptly, packed our glass and granite tabletops and loaded us out of the NC house on 19th. We requested a delivery date of 22nd to our New residence in Fredericksburg and they arrived and moved us in. As always the staff were friendly and very accommodating and we can't say enough good things about them!

    - Christine H.
  • A
    I felt like our furniture was very well protected. The storage is climate controlled. We were able to look through it all. Everything they have told us they would do they have done. It has been really great.
    - Michael L.
  • A
    CONTACTED THIS COMPANY AND THEY WERE OUT TO GIVE ME AN ESTIMATE WITHIN 24 HOURS. VERY PROFESSIONAL AND I KNEW WHEN THEIR AGENT WALKED OUR THE DOOR THAT THIS WAS THE COMPANY I WANTED. THEIR ESTIMATE WAS SWIFT AND WE EVEN DID ANOTHER ONE AFTER I CHANGED MY MIND ON SOME THINGS TO MOVE. PLEASANT AND HELPFUL THROUGHOUT THE WHOLE MOVE AND I HIGHLY RECOMMEND THEM..
    - Barbara M.
  • A
    They price their services based on an estimate of the wait. They do have a good local storage facility by them if we need to keep a few things there. The storage place gives the moving company a good rate. Our prejudice is to go with the local stores. They have a list of about 25 people who will recommend them if we choose the use them. We got the moving company from our Realtor at Coldwell Banker.
    - Bill R.
  • B
    The guys were very personable and I was very comfortable with them. They took very good care of my furniture. They moved heavy stuff which would have taken my husband and me a very long time to get it moved. We were out of the old place and into the new place within six hours. It was wonderful. The price was well worth it. Everybody I called was over the top with prices and I felt they were really reasonable for what they did.
    - Kimm K.
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Moving Companies in Leland

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