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Chimney & Fireplace reviews in Leland

  • A
    The Fireplace Guy
    Just want to praise where praise is due. Joey Michael was at my house yesterday. He was great. Did a thorough, efficient diagnosis and fix. The price is very fair and reasonable. And I now understand better about propane gas systems and the need for regular preventative maintenance. Overall rating: Superb.
    - Harold L.
  • A
    The Fireplace Guy
    Excellent service, professional in every detail (clean, neat and efficient). He explained what the problem was and gave recommendations for good service from the fireplace unit. I could not be more pleased. Thank you. R Correll. Leland, NC
    - Ralph C.
  • A
    The Fireplace Guy
    We recently scheduled our yearly maintenance with The Fireplace Guy. While waiting for the technician, Bryan, to arrive I noticed a stain on the hearth which I assumed was a propane leak. By the time Bryan arrived my anxiety level was sky high. He immediately assured me it was a water leak, most likely caused by a leak around the flashing on the roof which they could easily repair. He then proceeded to clean and maintain our fireplace with expert care. He is very professional , personable and highly skilled. I highly recommend this company (and Bryan) without reservation.
    - Marilou C.
  • A
    The Fireplace Guy
    Jeremy, the technician, arrives a little before the scheduled time. He made sure area was prepped for cleaning, answeres all my questions satisfactorily. He was very professional, friendly, and worked quickly. I will definitely use them on an annual basis.
    - Stephen Z.
  • A
    The Fireplace Guy
    Jeff Smith, The Fireplace Guy, told us often the pilot light just has to be cleaned (which I would have thought would have been done with the separately priced fireplace cleaning we had done by the OTHER company). Jeff said he does many calls to our Brunswick Forest community and he knew what was the required part and he stocks them. Turned out the pilot light only needed cleaning and we also had a fireplace blower installed for just a few dollars more than the other company quoted to replace a pilot light that did not need replacing! If we had called Jeff first we would have actually saved the other company's $119 service charge that we got nothing from. In addition, if the fireplace should require additional service in the next year, Jeff does not charge an additional service charge and we would only pay for parts. Jeff was a really nice guy and explained things very well. He was also a big dog lover so that always gets points from me!
    - Judy W.
  • F
    AZALEA GAS
    We got our propane gas from Azalea for the fireplace, and had them clean the fireplace when gas was delivered. After serviceman left we tried to light the pilot light and it would not light despite many tries by my husband. We called and we were charged an additional $119 service charge (plus taxes) and he could not light the pilot and were told we needed a new pilot assembly and he would call with a price. Several days later the service man called and said the charge would be $331.50 and that seemed excessive to us considering we had already paid $119 for a service charge. My husband very politely asked if there could be some consideration, considering what we had already paid (so the total would be $450) -- he said "he would talk to the boss" and send an email with a written quote (that was never sent) . We had the part number and the part was about $60. I checked Angie's List for Azalea Gas and saw there were only a few reviews (they were old) and received an F rating. I then researched other companies and found one with excellent reviews with an A rating, checked their website and we called that company. That Fireplace Guy told us often the pilot light just has to be cleaned (which I would have thought would have been done with the fireplace cleaning), but he does many calls to our community and he knew what was the required part and he stocks them. Turned out the pilot light only needed cleaning and we also got a blower installed for $11 more the price as Azalea quoted to replace a pilot light that did not need replacing! If we had called that guy first we would have actually saved the $119 service charge that we got nothing from.
    - Judy W.
  • A
    Cape Fear Propane - Elizabethtown
    They told us that unfortunately we are going to get a little bit of smell from the type of lava bricks that they are and they also asked if we had a carbon monoxide detector and they suggested that we get that checked out because we don't have one. They are very prompt. They got somebody out within a couple of days after we called them. We don't use a lot of propane because we also use electricity but they treat us like we are big clients.
    - Kevin T.
  • A
    The Fireplace Guy
    Outstanding service, very professional & knowledgable.
    - Patti K.
  • A
    RON'S FIRESIDE SHOP
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    - Janis M.
  • A
    James A Wheat & Sons Inc
    unknown
    - Susan Y.
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Chimney And Fireplace Contractors in Leland

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