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Exterior Contractor reviews in Lake Lure

  • F
    Grassroots Home Maintenance
    He came out on 9/11/13 and I explained the various handyman and landscaping, on 9/15/13 he called and gave me a quote on the initial work I wanted done ($1350.00). I thought it was a little high and got him to lower it by $150, which came to 1200.00 which he was fine with. He required a 60% down payment ($720.00), I rounded the down payment up to $800.00 which I paid on 9/19/13 and he was scheduled to start work a couple days later. The time came for him to come out and he didn't show. I called and left messages, but I didn't hear back from him until the following week. He told me that his truck broke down and he was busy trying to get it fixed all weekend. I arranged for him to come out later that week and do some work. He sent me a text on 9/21/13 advising me the wood for the job was soaked and he put it in his shop to dry. He sent another text on 9/24/13 advising the wood was painted and he would be there first thing in the morning. I arrived at the property the evening of 9/24/13 He painted some landscape timbers instead of 4x4's he was supposed to use. I told him I wanted him to use 4x4's because they would be stronger, but he insisted that the landscape timber was safer. After that I insisted he use 4x4's as originally planned. He called me Sunday 9/29/13 and scheduled 10/2/13 and 10/3/13 to finish the job. He never showed up and ignored my calls to contact me. After not hearing back, I left a message to pick up his stuff that I did not want to work with him. Also to refund my 800 dollar deposit. I also tried calling today, he sent me a text today saying he was at the doctors office and he would text me when he was out.
    - Eugene B.
  • A
    Wooster Paint Company
    It was good fortune to have the Wooster Paint Company, owned and operated by Win Wooster, my restaining contractor, working on a neighbor’s log home in Lake Lure, North Carolina. I was immediately impressed by the attention to detail and the planned approach in the work progress seen daily. With a critical need to restain my home, this would be the time to start asking basic questions about approach, stains, compatibilities, wood cleaning, air pressures, equipment, project stages, number of coats of stain, different staining products used, time to complete the task, and so on. In this instance, each question was addressed by Win in a manner where my confidence grew with each revelation to suggest Win, with his 33 years in the paint industry, had done these wood staining projects before. He provided past locations that I could drive by. The wood stain wholesaler, LogFinish.com , vouched for Win Wooster and knew of his work experiences. And, to my benefit, Win would be available to take on my restaining project with the completion of his last job, and coming with the lack of availability of staining contractors, this was quite a score.   Starting with a property “walk-around,” Win reviewed the home, the carport, the gazebo, and the two outbuildings. He calculated the square footage, focused on the accessibility, asked pointed questions about my objectives and desired end-result, and came up with the cost for the project. We agreed on the project and determined the start date. He helped in providing opinion for the stain color along with the educated “Pros and Cons” that I would have never thought about. This consultation along was well worth its weight in gold as the decisions for such a complex project could be made and we would be on the same sheet of music on an immediate basis.   His dedication to the numerous tasks at hand showed immediately with early starts in his work and laying out the phases to the project that would allow ladder work in the cooler temperatures and saving other parts of the cleaning/staining that would be under roof or cover for days we had rain. Not a minute was wasted in his efforts. We spoke in the beginning of the day, a bit at lunch, and at the end of the day with conversation on progress and unexpected problems. We made decisions about acquiring additional materials, scheduling, et cetera only after discussing options. And after we reviewed the alternatives, Win would take the actions that we decided on. I had a complete trust that Win earned in demonstrating his professionalism early on and I didn’t hesitate in giving a house key for his access during times I might be away. This action alone helped to free me in allowing other non-related issues to be taken on.   As the project progressed over the days, the attention to detail was obvious. The suggestions Win provided at each step of the project greatly helped in reducing delays that would come with indecision. At one point, we wanted to use a stain that was advertised to give a longer length of protection. Win mixed the stain and started the application. We were disappointed in the “look.” And because he was not satisfied, Win proceeded to sand the covering and restarted….I was very moved by his dedication.   The progress was always positive and I was impressed by his resourcefulness. There was never any waste and the project came out “on time and budget.” Much credit for such a performance would come with Win wanting to move forward as much as possible on a daily basic with the aim to get the project done to my satisfaction.   I would hope that this review would act to make the lives of others heading into this type of restaining project easier. Nothing more needs to be said than to get the right contractor in place to assist in managing the inherent complexities. Many things can go wrong and this would be an inappropriate time and extremely expensive session for “finger-pointing” who did or didn’t perform to the “expectations of the other party.” The selection of the right person, the right contractor, will make all the difference in having a log cabin/wood home look marvelous when all is done.   As I gain nothing and run the risk of his unavailability in the future, I would invite all those folks needing the wood staining/restaining services to seek out Win Wooster (828-777-7760). Not only I can only feel extremely confident that you will be pleased to place your project in his hands, but more importantly, have had the sincere pleasure of meeting and hopefully develop a friendship with this remarkable person.
    - Greg P.
  • A
    Smart Repairs
    Overall, our experience with Smart Repairs has been excellent and we will certainly be using them again and again in the future. Monty is not kidding when he says that they come to your home and treat it as if it were their own. During his first visit he did a very thorough walk-thru inspection and pointed out issues and concerns he saw and would address if it were his home. Many of them were things that could be taken car of very inexpensively if addressed early and not allowed to linger. Monty is very knowledgeable of every aspect of home maintenance and remodeling and his guys have great expertise in each of their respective trades.
    If you need any maintenance or remodeling work done at you home, don't hesitate to call Smart Repairs - you will get quality results at a very reasonable price and you'll have a partner you can rely on whenever any maintenance or remodeling issue arises with your home.
    - Patrick K.
  • A
    Ken Swensen
    We had originally contacted a local Lake Lure contractor to do the repairs, he said he could do the work,  but when we called him several times to find out when he could start, he seemed put off and too busy to help us.
    From there we signed up for Angie's List in Asheville to find someone reputable.  From the list we picked Ken Swensen.  He was easy to reach, and was able to come over to the house right away.  Ken and his partner were friendly and very knowledgeable about house structure and repair.  Ken emailed me with estimates for several projects on my "wish list" in a timely fashion, and communicated clearly when his crew could start.  He answered all my questions and concerns, and did a wonderful job.
    - Lorie C.
  • A
    CT Enterprises Construction LLC
    Absolutely great- Chris was fast, very communicative and really knows his stuff- his crew was very nice and friendly and willing to tweek anything on suggestion. I will absolutely use him again!
    - John g.
  • A
    INFINITY WALL DESIGNS INC
    unknown
    - Russell M.
  • A
    All About Awnings
    Everything as promised. Calls promptly returned. Managed a rush job just before a holiday. Totally friendly and professional.
    - Libby d.
  • A
    Paint One Inc
    unknown
    - Phyllis P.
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Home Exterior Specialists in Lake Lure

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