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Landscaping reviews in Kitty Hawk

  • A
    Locklear Construction & Home Improvements
    Locklear Construction has recently starting doing the monthly yard work for our home, and it has turned out great! They mowed the backyard and did all of the trim work around our fence, removed cacti from the backyard so you don't step on them and get a thorn in your foot, and removed all the vines/weeds trying to grow on the side of the house. They have done an excellent job, especially given all the rain we have had this year! We would highly recommend them for any yard work and lawn services.
    - Mike D.
  • A
    Alpha Advantage Inc
    Mr. Walde and his team did a great job. Not only did they put in the irrigation system, but they also laid down a beautiful sod lawn for us, which is still green and it is December. We were very happy. Bob always returns your calls in a prompt manner and he is very professional.
    - Suzanne B.
  • D
    JULIE'S OUTDOOR ENHANCEMENT
    It seemed promising at first,  they were responsive at first and seemed to have a professional crew.  Julie herself did the design work.  Then some warning signs started to develop that unfortunately I didn't pay as much attention to as I should have.
    First, be aware that Julie charges for her design services, even if you have the work done by them, and they don't tell you that.  The bill for the design services just shows up as an hourly charge on the bill when you get it.   As a matter of fact, the charges were one of the worst aspects of this service provider - which I will explain.
    The good:  The cleanup work was well done - the trimming, clean up, and planting.  Julie's suggestions on the small amount of new design work were good.  I had a little hiccup in getting some of the cleanup work finished, I had to call/e-mail and ask when they were going to finish the trimming, but that is expected with weather, spring workload, etc.  A few of the plants were not carefully selected - I had asked to match the type of plant that was already in the yard and even told them where to get it, but they planted a different type.  
    The bad:  Definitely the worst two things were the billing/finance and the mistakes.  Billing:  It's really, really difficult to see the overall financial picture on Julie's OED bills, because she doesn't do a roll up or total them for you.  She gives you separate bills for plants, clean up work, design work, etc.  You have to make sure you understand all the charges and how they total up.  When I ran a total, I was quite surprised by the price, it was generally 35% higher than other quotes I have.  I went ahead with them primarily because they were the ones who said they could do it quickly - and once they started doing design work the bill clock was already ticking.  Make sure you ask for an estimate for design and for the work and make it clear you are not paying until you make your decision.  I had expected to pay $6K to $8K and ended up paying $12K+.   The bills are complicated and not totaled for the entire job.
    The mistakes:  I asked to include a sprinkler system check.  Curiously they decided to do that BEFORE they began the landscaping work, and they did not check the sprinklers AFTER the work was completed.  I did not discover this until I returned to my house after I had expected the sprinklers to have been operational to keep the new plants watered and my established plants healthy.  What I found is that many of the sprinklers had been buried in the course of the landscaping, and in some cases actually planted over.  The time and date on the sprinkler system had not been checked, and the system simply wasn't working.  Many of the new plants that had been put in were dying after a few weeks of hot weather.   When I called, I got absolutely no response - I sent e-mails and I called.  I went out in my yard, dug up the sprinklers, fixed the time/date and programs, and got most of them back working.  I called again when my son was at the house, and they sent out a company to fix the mistakes without contacting me - , they did not ask me what I had done or what I wanted done - so I had no say in making sure they were fixing what needed to be fixed.   Then, much to my surprise, a week later, I get a bill for $325 for the sprinkler work - work theyhad already charged me $85 as part of my landscaping service (sprinkler check), and work they should have done as part of a quality job after they finished the planting.  I asked them to fix a mistake, and then got a bill for it, which I don't plan to pay.  There was no warning, no ask, no telling me that they would try to charge me to fix their mistake, and no permission was given by me to authorize any more charges - they just sent someone to fix their mistake (a company called Fire and Rain, by the way, not Julie's), and then sent me a bill!  
    I would definitely stay away from using Julie's OED - I felt I was overcharged, misled, and the assumption was made that I would pay multiple bills with no socialization of them.  The bad way overshadowed the good work that was done.  


    - Cathy M.
  • A
    Alpha Advantage Inc
    Very prompt, courteous and professional team. Contractor suggested certain native plants, and grasses, and, suggested landscape lighting, for an added touch. Concurrent irrigation system installed, as recommended. We are pleased, with their work, the company came highly recommended, and, they did not disappoint. They will bid on additional work on our property.


    - JORGE D.
  • A
    Top Notch Builders

    Excellent brought in 2 workers who dug out the sand and laid the stone while he did the roof work. All completed within 5 hours. HE was punctual, had given me very fair price for the Outer Banks several days before and completed the work and followed up with a call the next day to make sure I was happy.


    I have used Mitch for over 3 years for a variety of house maintenance and his prices have been the best. Trimmed all the trees in the yard one day, pressure washed 2 levels of deck then stained the decks all within 2 days. He does roofs, outdoor painiting, indoor painting, yard maintenance, construction, windows, decks, a general all around handyman with approximately 8 trucks for all the different types of work.

    His crews are easy to work with and friendly. Outer Banks are known for bad weather during hurricane season and damage can be significant just from winds and salt. Mitch Webb and his teams work through all kinds of weather and are efficient, thorough and quick.


    - Ralph L.
  • D
    JULIE'S OUTDOOR ENHANCEMENT
    They did landscape design. It was lovely. Their after market services were awful. The weekly maintenance was sloppy and riddled with miscellaneous charges. Julie was less than truthful about products being provided. They did not warranty any of their plants. In less than a year over 50% of the plants died. This was all while under her companies care.
    - Jeffrey H.
  • A
    ADVANCED TREE
    Overall we're happy with the result. They did a nice job of turning a dense, brush-, and pine- choked jungle into an attractive open, park-like setting. Hunt and his crew did a good job of asking us questions about what we wanted, and were willing to do pretty much whatever we asked while they were here.
    Price-wise, I'm sure we could have gotten this done cheaper, but we wanted a knowledgable, professional crew that was eager to work and wouldn't be nickel and diming us over every additional tree we wanted taken down. That's what we got and we're satisfied.
    - Russ S.
  • A
    Living Oaks Landscaping & Tree Services, Inc.
    Living Oaks did an excellent job trimming large branches and cutting down a tree on my property. Mr. Lockhart and his crew started work on the agreed to date and time and finished the same day. After completing the quoted work, I wanted to have a few more limbs trimmed. Mr. Lockhart gave me a fair price for the add on work which he performed that same day.

    Overall it was a professionally performed service!
    - David O.
  • A
    Living Oaks Landscaping & Tree Services, Inc.
    The owner, Reynolds Lockhart, showed up promptly at the promised time to provide an estimate for the work that wished to have done. We had already received several estimates, and the Living Oaks estimate was very competitive. We were particularly concerned about the trimming work to enhance the water view and Reynolds assured us that he would personally insure that it was done to our satisfaction. This promise was met and we were extremely happy with all aspects of the work that was performed.

    - David S.
  • A
    ATX Atlantic Tree Experts
    ATX removed a damaged tree that was located in an awkward space and threatened the house. They carefully and safely worked from the top down, even cutting the stump below nearby shrubbery. Everything was cleaned up thoroughly.
    They're real nice guys, prices are competitive and they know what they're doing!
    - Amber L.
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Landscaping Companies in Kitty Hawk

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