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Hvac Repair reviews in Kill Devil Hills

  • C
    R A Hoy Htg & A/C
    The work went find, just as it did the last time we hired RA Hoy (on the recommendation of a neighbor). Both times, however, the tradesman pressured us to replace our system. The system is old, but listening to an up-sell when we have hired for repairs is not pleasant. I will be looking into other local companies for the next HVAC work I get done at the beach, and certainly for when I do decide to replace the system!
    - Katherina P.
  • F
    Surfside HVAC
    Work was performed the day after ordered. Problem came with the bill. The work was ordered through a rental management company while we had guests in the unit. The company offered a quote and performed the work, then submitted a bill that had no details. When I asked for the details, they first provided a summary that was $2,200 less than the bill. The next morning, they then provided an updated summary that added some costs which seemed reasonable until I got to the labor costs - first summary, 4 hrs = $1,000 ($250 per hour); second summary, 4.5 hrs = $2650 ($588.89 per hour). I asked about the difference and they stated that this is what I agreed to and if I had any questions, I should have asked before the work was done. Lessons learned: First, don't hire this company again (very unprofessional on the phone when I was asking the questions); Second, ask for the hourly rate in addition to estimated hours to get this work done in the future! Could have saved $2,200!!
    - Paul G.
  • A
    R A Hoy Htg & A/C
    They were very responsive. It was great. It was very good. Ultimately they were not the company we used. They did a very good job. They were higher than another company and the biggest issue was they did not carry the product we wanted.
    - Eric s.
  • A
    North Beach Services Inc
    Arrived on time, cleaned up after the work was complete.  Since we were not able to be there during the install, their communication and updates were excellent.  I would seek them out for additional work if needed in the future.
    - Eric s.
  • A
    HarCo Air
    It went great. They finished early evening same day. They cleaned up everything completely. I saw the remains of the old unit. Oh yeah, The price was exactly as stated. I highly recommend them.
    - john n.
  • A
    Outer Banks Heating & Cooling
    We bought a fixer-upper house on the Outer Banks this spring, and one of the things we knew needed major attention when we bought it was the HVAC. Ron took the time to analyze our needs carefully and advise us on how to proceed. We had to wait a few weeks to get it installed, but it was prime season, and they needed to schedule two men for 3.5 days to do the installation. The price was higher than we would have wished for, but I'm not downgrading them for this on Price as this was a more complicated installation than usual given our desires to relocate the heat pumps and run a new length of ductwork and our decision to go with top-line units. (They did give us alternative options at a lower price, but we were persuaded that their first proposal was their best proposal for us.) I do believe the **value** for the price paid was a solid "A" given the quality of the new HVAC units and the quality of the installation from Hugo, Johnny, and Tom. OBH&C consistently came when they promised to come--something that doesn't always happen on the Outer Banks! All the debris was cleaned up and removed. The new HVAC units are performing great. I will be happy to have OBH&C service the new units semiannually. Highly recommended.
    - David A.
  • A
    All In One Mechanical
    We have used Ray's company for years now for all of our HVAC work on multiple units, for everything from routine maintenance to repairs and installations. They are responsive, prompt and go out of their way to provide us with excellent service.
    - Wendy H.
  • A
    R A Hoy Htg & A/C
    I called on Thursday evening, around 4, and services were promptly provide the following day between the hours the company specified. Phillip was a great technician and provided insight on what he was doing throughout the day. I had ac by the end of the day!
    - Candace B.
  • A
    Outer Banks Heating & Cooling
    Were prompt and responsive.  It was for a 2nd home and I had visitors using, so I had to use after hrs service & couldn't wait for normal hrs.  Paid the after hrs rate and assume the overall charge was competitive, really don't know.
    - Robin J.
  • A
    Master Heating & Cooling
    It went very smoothly.  Upon arrival, the 2 technicians kept me informed every step of the way as to their progress.  As it was cold and I would be without heat for the better part of the day, they would periodically check in with me to tell me how much work they had to do before the new unit would be up and running.
    As said, the heat pump was warming the house up by 5 that evening.  They were prompt, professional and conscientious in their work. 
    - Bob F.
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HVAC Contractors in Kill Devil Hills

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