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Basement & Foundation reviews in Kernersville

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  • Tony was very professional. He was on time and very willing to work on my schedule. He got the job done early and I am very pleased with the product and installation. I would definitely recommend Tony and Soggy Bottom Waterproofing
    - Karen B.
  • The job was completely professionally, the price was reasonable. They made sure everything was protected while they worked. At the end the job, the basement floor was patched, the job site was spotless, like they were never here. My water problem I put up with for over 5 years was finally put to rest.
    - linwood s.
  • I have not used their services yet. We have an old we're remodeling and we had some water damage in the basement. They were very helpful, on time, courteous and all of those good things. They did not end up giving me a price because we had to go to an engineer so I couldn't answer the price.
    - Tim H.
  • I have not used their services yet. I had several people come out the same time. They were very helpful, on time, courteous, and all those good things. They did not end up giving me a price because we ended up having to go to an engineer. I would certainly consider using them in the future.
    - Tim H.
  • Tony was one of four contractors who gave me a bid. All had the same course of action which involved sealing the crawl space by putting down plastic on the ground to seal the moisture, seal foundation air vents and install a quality dehumidifier. Then support the floors with with beams and floor jacks. Unlike the other contractors, Tony's approach was logical and complete without a lot of salesmanship or hype. The other contractors used scare tactics, wanted to do what I learned was unnecessary work and said it would take over a week. But the most stunning fact was Tony's quote price was less than half of the other three contractors. He did quality work and did it in two and a half days. On time, strong work ethic and no hype.
    - Steven D.
  • After talking to our neighbors who referred them we decided to hire them. We new the repairs and renovations would be extensive and we wanted someone with tons of experience. We signed a contract and had the job scheduled. The project has been done for a few months and we are still happy. After the work was done we had a small issue with one of our cabinets. They completely honored their warranty and kept their word. Our basement is no longer flooding and our newly designed kitchen and bath are absolutely beautiful. They did some really fantastic work.
    - ken b.
  • Got a booklet on foundation repair in the mail along with a picture and profile of the person who would be coming by my house 2 weeks before the appointment. That was a good first impression and an indication of the professionalism of the company. The day before my appointment, the sales rep called me to inform me that he wouldn't be able to come because he had been called for jury duty. He said we could reschedule, or if I wanted to keep the appointment that the owner of the company would come out and honor the original time. I couldn't reschedule, so Pete (the owner) showed up the next day with two other gentlemen. They were very thorough and took their time to gather all the information they needed to present a solution. They were back and forth between the house and the crawl space 4 or 5 times making sure all measurements were exact. I received the proposal the next day.
    Budgetary concerns necessitate putting the job off for a few months, but I wanted to post this now because I was so impressed with the professionalism of the company. It's rare today to find a company that doesn't use high pressure sales tactics or try to sell you something you don't need. I would recommend Pete and Tar Heel Basement Systems to anyone needing their services in a heartbeat. I will update once the repairs are done.
    - Geoff K.
  • Tony was easy to access and was patient with my questions. He and his crew responded to my home to install a french drain and sump pump inside my crawl space soon after my initial call to him. I was pleased with his professionalism and his guarantee on his work. I looked at the work done and it looks to be good quality work.
    - Brandon M.
  • Very good experience.  I was getting estimates for fixing a water problem in my mom's basement.  We had several companies look at the site and provide estimates, but Tony from Soggy Bottom was the only person who suggested that the leak could be from the roof and not the ground and actually went up into the attic to check for leaks in the roof.  Tony was very professional and came out to give an estimate within a day of us contacting him.  My mom was impressed with his detailed explanation of the work to be done and with the price provided.  I could not be at the house when Tony arrived, so he took the time to call me and speak to me about what he found at my mom's house and his recommended solution.  The team arrived on time and completed the work on time.  They cleaned the debris in the basement and there was no mess left in the house. Tony came back a day or two later to check the work and to follow up with my mom.  My mom was very impressed with Tony and with the whole experience.  We have been very pleased with the work done and would use Soggy Bottom Waterproofing again.
    - Joyce W.
  • Soggy Bottom did a superb job in a very quick amount of time. They deliver what they promise and stand behind their work. They truly are first rate and I HIGHLY recommend them to anyone that has crawl space water issues. They were very prompt, professional, excellent service and just down right good honest people. Thanks soggy bottom!!!
    - Darren A.
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Foundation & Basement Contractors in Kernersville

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