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Decks reviews in Kannapolis

  • B
    In the beginning he was super passionate about the ideas we had and couldn't wait to get started.  For the first few weeks things were smooth as could be, we picked out the appliances for our kitchen, they started work on our front porch and then about three weeks in everything went downhill.  
    We were promised all work would be completed in a 6 week time span, which would allow us 2 weeks to paint and move in.
    We noticed that typically only one worker was on site at anytime, and typically it was a gentlemen named Joel.  Anytime I would ask Joel where everyone else was he would tell me it was just him today, or they were busy on another site and would be by in the afternoon (they would never come in the afternoon when this was said).
    After a week of seeing little to no progress on our home and the deadline for our apartment lease coming up very soon I got worried.  Mind you at this point we are 4 weeks into the renovations and they haven't even finished the front porch, which I did all the demo myself the week before they started so all they had to do was put in the new decking and box in the 4x4 supports holding up the roof overhang.
    I was told they had a very big commercial job they were finishing that week (4th week into my project) and they would bring the entire crew the following Monday and be done in two weeks tops.
    Folks that never happened...We were down to 4 days before my wife and I had to be out of our apartment and the floors still hadn't been sanded, finished or sealed.  The kitchen was nothing but cabinets without a sink or counter-top.  The bathroom was in pieces and at some point during that week someone came into the house and turned the Fan on our AC unit to ON and ended up burning out the HVAC unit.
    He finally begged the flooring company he had sub contracted to come in and finish everything over the weekend, we ended up having to move in all of our furniture on the drying floor, and of course to this day we have marks in the seal of our floor of sock prints and line from a mattress being slid across the floor.  We hadn't been able to paint, the HVAC wasn't working and the first week in our house was miserable as it was July/August and we had no air.
    What should have been a 6 week reno turned into 10 weeks as even once we had moved in they still were finishing things.
    Till this day I still have dents in my living room ceiling from them, the living room floors had the sealant ripped off in areas from tape they used to hold down brown paper as to not scratch the floors.  We found out in the bathroom they painted over wallpaper so the paint is now pealing off the walls/ceiling.  They never primed or painted a set of french doors they hung, and when they installed our refrigerator they noticed the floor (they installed) wasn't level and tried to charge more to fix it.
    Oh and speaking of charging more than we were supposed to get charged.  After paying them the second half a week before they stopped working on our house they came back and said the front porch which I was quoted to be charged 1500 was now going to cost 4000; because of time and materials....
    Long story short, I ended up having to hire a lawyer as they threatened to take me to small claims court over 1000.00
    Till this day things I paid them to do have not been finished by them.
    - Bradley W.
  • F
    Carolina Home Remodeling
    The very first day they laid the cement, the cement cracked. They did not put the rebarb needed for the cement. I personally contacted construction standards of Cabarrus county, which had no record of this project ever happening meaning they did pull the proper permit for this project. After the project was complete, their customer service offered me a years membership to Angies List so that I could GIVE THEM an A rating. I was SHOCKED. To this day I now have boards popping up on my front porch that I replaced myself. They NAILED the boards to the deck when they should have been SCREWED them. COMPLETE CROOKS. They pretended to not speak English, after I had full conversations in English with them. Even the engineering department head seemed to try and pull one over on me.

    This project has left me afraid to undertake other projects.
    - Mary Beth W.
  • A
    Decks by TJS
    Very the deck. Tom worked with the deck design that I selected. made recommendations for materials and stayed within my budget.
    - Rebecca P.
  • C
    K & T Home Renovations
    - Phyllis F.
  • A
    Environmental Cleaning & Restoration Solutions

    ECS arrived on time, they were very neat and professional.  They were very neat and cleaned up after themselves, I highly recommend this company.

    - Angie H.
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Deck Contractors in Kannapolis

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