The Bell Group of the Carolinas, LLC

A 15 Reviews

Founded 1999 • Angie's List since January 2015

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Licensing

Licensed
Bonded
Insured
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Hours

Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM

Company Contact

P.O. Box 814

Indian Trail, NC 28079

Description

Our main goal is to offer our customers with an affordable and professional service that they can rely on. We take pride at striving to be the best in the business. We are specialized in service and repair of existing systems. We also install irrigation systems, up-fitting of existing systems, as well as consultations. As well as irrigation work, We also take care of landscape lighting, drainage, and fencing. We are always on time and have the customers as our number one priority. Look forward to working with you at your home or business....

Verified Reviews

15 Total Reviews
Reviews by Rating
A Rated
12
B Rated
0
C Rated
1
D Rated
1
F Rated
1
Read reviews by category
irrigation system (12)fence company (5)landscape lighting (2)well and water pump (1)landscaping (1)
Showing 1-10 of 15 reviews
D

RATED

08/22/2019

The first time they were supposed to come, they were late. We had to call and reschedule. Once they came, we weren’t here and couldn’t see that anything had been done. But the leak they were supposed to address seemed fixed so we paid them. A month later it’s leaking again. We have left several messages and have yet to receive a response. So we will never give them business again.

DESCRIPTION OF WORK
Sprinkler leak repair

CATEGORY irrigation systems

COST $185

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/22/2019

SERVICE PROVIDER RESPONSE

Ms. [Member Name Removed], When we first came out, you are correct. We were late. We did call to let someone know we were running behind. I met your husband. We went over what was to be done. We told him that we would be back the next day, which we did and repaired leak. We came back the following day to turn the water on. Your husband was there and I showed him what was done. We did not hear anyt...
C

RATED

08/15/2019

Appointment was made for Monday, 5/04/20, but he did not show up. He called later in the day and said he'd be out shortly. Never showed up and didn't call. By Thursday afternoon I telephoned him to ask him if he planned to come by to do the repair. He never called me back. I hired someone else on Friday morning who came right out and had the job done in no time. Not sure what his problem is, but h...

DESCRIPTION OF WORK
We needed a small repair to one sprinkler head

CATEGORY irrigation systems

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/10/2020

SERVICE PROVIDER RESPONSE

[ MEBER NAME REMOVED ], We apologize for the inconvenience that we may have caused you. We were out of the office with the birth of our daughter and then had a issue with the office phone voicemail. We have always liked working with you and your husband. This is the only time that you have had an issue with our company so we are not sure the BAD habit of not returning your call. Again we apologize...
A

RATED

03/26/2019

Jeff (Owner) called within a day of my request for service through Angie's List. The service was scheduled for Tuesday @ 8:30. Matt (technician) showed up on time. Matt was very professional and explained what he was doing. The invoice was emailed to me by 12:00 that day to pay online. Price was very fair. I was very impressed with this company from start to finish and plan on recommending them to...

DESCRIPTION OF WORK
Residential Irrigation Repair

CATEGORY irrigation systems

COST $300

HIRE AGAIN? Yes

WORK COMPLETED ON 03/26/2019

A

RATED

03/22/2019

I cannot say enough about the initial timely appointment, as well as the excellent service, willingness to explain everything. Jim (owner) was very systematic as he explained and was troubleshooting the origins of the problem - which turned out to be more than an irrigation problem.

DESCRIPTION OF WORK
Irrigation valve repair and leak that was coming from my well line to the house

CATEGORY irrigation systems,wells

COST $225

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/22/2019

A

RATED

09/26/2018

Jeff has been my Irrigation Guy for almost 2 years. We received several bids for a zone addition job to our system. We were glad we chose The Bell Group. The job was completed on time for a fair price. Jeff also Winterizes our system in the fall & re-starts it in the Spring. I am happy to say that I do business with The Bell Group. If you have an Irrigation need call them.

DESCRIPTION OF WORK
Irrigation System

CATEGORY irrigation systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/15/2017

SERVICE PROVIDER RESPONSE

Thanks for the kind words. It’s our pleasure.
A

RATED

08/10/2018

Excellent, Jeff and crew traced the wiring using test equipment and located a short in the wires going to the defective control valve. Fixed the short and everything works great now. Both were professional and Jeff definitely knows his irrigation systems. I would use The Bell Group again.

DESCRIPTION OF WORK
Trouble shoot an electrical problem with a control valve.

CATEGORY irrigation systems

COST $122.22

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/10/2018

SERVICE PROVIDER RESPONSE

Thank you for letting us take care of your issues. Look forward to working with your family I. The future.
F

RATED

07/03/2018

We replaced an existing foundation irrigation system with a drip line system in November 2017 when we re-landscaped the front of the house. In April 2018, I noticed a large leak coming from the foundation bed; enough to flood a large section of the front yard. We had difficulty contacting Jeff but after several attempts were eventually successful. Someone/Jeff? came out and inspected the drip line...

DESCRIPTION OF WORK
irrigation

CATEGORY irrigation systems

COST $75

WORK COMPLETED ON 05/24/2018

SERVICE PROVIDER RESPONSE

We have been taking care of this property for almost two years. Have never had a problem. When they called us, we were there within 2 days. We had received zero phone calls from this homeowner about this issue. We would have had no problem to come back out and repair free of charge. Once we found out about this, we did not charge them for our service as they were not satisfied. The only way that w...
A

RATED

03/21/2018

Perfect, poor initial design by previous company was corrected.

DESCRIPTION OF WORK
Irrigation system repair

CATEGORY irrigation systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/19/2018

SERVICE PROVIDER RESPONSE

We thank you for letting us help you with your irrigation system.
A

RATED

12/06/2017

Jeff Bell came out and did a full irrigation installation w/ a 2 hp lake pump for our Lake Wylie home. He did a great job and we're very pleased. Our only complaint was that he was a few weeks late in getting to us, presumably as he had other ongoing jobs that delayed him. But we got the installation done in time and it appears to be working well. He has since come out and winterized the system fo...

DESCRIPTION OF WORK
Lawn irrigation system.

CATEGORY fencing,irrigation systems

COST $8,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/09/2017

A

RATED

08/22/2017

Excellent quick and thorough work done.

DESCRIPTION OF WORK
Repair severed irrigation piping and spray head.

CATEGORY irrigation systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/22/2017

Services Offered

We are "The Irrigation Professionals"...... We offer: Irrigation Maintenance Contracts. Irrigation Installation. Irrigation Repair. Start-up. Winterization. Back Flow testing. Outdoor lighting repair and installation. Drainage installation and repair.

Services Not Offered

We do not offer lawn maintenance.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal
Emergency Service
Yes
Warranties
Yes