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Hvac Repair reviews in Indian Trail

  • A
    Excellent work. On schedule with good follow up. Gave us good advice on tume and cost for mid project changes we requested. Also completed some upgrades to our main house on time and how we wanted. Some issues with new hvac unit 1 month after completion and JC took care of getting it straightened out quickly. I will use this company for my next project. Zero unpleasant surprises.
    - Francis W.
  • D
    Helms Heating & Air Conditioning
    I am not a customer of Helms Heating & Air Conditioning Inc; I am their victim. I live in a condo in Lake Park, the HVAC unit in the condo above me was replaced by them. When they replaced it they messed up the drain line (which runs through the wall to a communal drainpipe in the wall behind my pantry.) Because they did not bother to check where the drainpipe upstairs went, they cut the pipe too short and my condo hallway was flooded, and my wood flooring damaged. I reported this to the owner of the unit, and they sent Helms to check it out. They paid to have my flooring replaced ($625) and fixed the drainpipe. About a week after that I noticed water leaking again and subsequently found out that the drainpipe coming out of my HVAC unit was snapped off. I believe that happened when they came in to fix the drainpipe for the unit above. I called Helms, they looked and determined that it was not their fault. I then called my own HVAC company which I have used for 20 years and they said it probably happened when Helms made the fix. They also determined that the best way to fix this problem and have some type of warranty was to replace the air handler. I did this and paid the $5700. I then sent the information to Helms and thought they should at least split the cost with me since my HVAC unit had been inspected the day before this whole series of events started. Chris Helms called me and basically said they felt they had no responsibility for the cost to fix my HVAC. Bottomline beware of doing business with Helms Heating & Air Conditioning Inc, their installers do a less than professional job, and they don���t stand behind their work.
    - Corliss S.
  • A
    Air Right Heating & Cooling LLC
    It was great. The guys came out on time and were able to find the problem quickly. One of my condensation lines had a pin hole in it. They were able to repair it and the house is cooled off again. We are happy!
    - Steve N.
  • A
    MTB Mechanical Inc
    I recently had two outside air conditioners and two matching gas heating furnaces replaced in my home on late October. The install crew was Kevin, Ryan, Joseph, and Chris. They arrived on time, were all extremely professional and courteous, they went to great lengths to protect my carpet and stairwell to ensure that going in and out of my house and going upstairs caused no mud, damage, or dirt within my house. I was impressed with each of the four individuals. Once they arrived here they got busy immediately. Each of them immediately sprung into action and started working on different tasks and completing each task quickly and efficiently. The work they did together as a team was also most impressive. Once they completed the installation, they cleaned up absolutely everything; from the pieces of the units they replaced and had to remove from the attic as well as the old outside units. They picked up every little piece and debris that were around. The carpet protectors they placed on my carpeted stairwell and on my living area floors to protect it from damage was removed when they finished making sure to keep every little piece of dirt within the protectors, keeping my house absolutely clean. I really was impressed in every aspect of the job and frankly, I���m not usually easily impressed. The team is certainly an asset to the company and represented the company extremely well. I would also be remiss if I did not mention that Brandy in the office was extremely helpful with paperwork, installation appointments, and handling my rebates. Additionally, LT, the representative who came out to survey my home and provide the quote, was the only was the only one of the four companies I received quotes from, who took the time to count air vents, check the airflow in all the vents, verify the square footage and even double checked the ductwork in the attic to make sure he would quote the perfect systems needed for my home. LT was equally impressive courteous and professional, and did not try to pressure me for the sale, making me feel comfortable. I am super pleased with each and every aspect of there interaction and service from making the appointment for a quote, the quote process, the install process. I would heartily recommend this organization to both friends, and enemies! During the installation as well as after the installation I easily concluded I had chosen the right company and the right team.
    - Robert H.
  • A
    McClintock Heating & Cooling
    Had a thorough evaluation of the homes needs from a tonnage and efficiency standpoint with price points for different options. We opted to have the work done. Ductwork was revised along with the new units in 2 days. They were clean, competent, and efficient. I would use them again and recommend them to anybody.
    - William M.
  • A
    I called Air central they were awesome to deal with. They came out the same day. Wesley the owner was a very professional and knowledgeable technician. He fixed the unit and it���s cooling great. Thank u Air central I will recommend you to everyone I know.
    - Connie S.
  • A
    Everything went great Wesley and all the guys at Air central have been servicing us for over 10 years and they are fantastic. If you want great customer service and honest people call Air central today. Thank you Wesley for all ur hard work.
    - Cassy W.
  • A
    I called Air central for an estimate. Wesley the owner showed up within 24 hours to give me a quote. I was happy with the quote and hired him on the spot. They came two days later and installed me a new American Standard high-efficiency system. Which I couldn���t be any happier with. Wesley really knows customer service, he not only came two days later when most companies said it would be 10-12 days he brought me two window units to keep my house cooling unit he got there. I would highly recommend Air central and Wesley to everyone in need of any hvac needs. Thank you Air central for exceeding my expectations.
    - Anthony J.
  • A
    Kendal Air Heating and Cooling
    After inviting 3 companies to assess my project and recommend a solution, I chose Kendal Air. All 3 companies offered a similar solution involving the equipment installation as well as modifications to my existing duct work. I selected Kendal Air for 3 main reasons: 1) Kent and Matt both were very personable and honest in our dealings, 2) Matt offered the best ideas on the duct work, which should optimize the efficiency and longevity of my furnace and condenser and 3) the pricing was very reasonable. The work was completed as promised on schedule - no surprises. Our home is much more comfortable with the zone system added.
    - Joan S.
  • A
    Kevin was our service technician. He was very professional and informative and gave us information on each step of the service. He was a very good representative of this business. This business is an good and honest business and this technician was awesome. Good work for Air central for hiring great service employees.
    - Sharon C.
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HVAC Contractors in Indian Trail

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