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Furniture reviews in Indian Trail

  • A
    Mike was very friendly and helpful in determining what needed to be done and what part he could do. He picked up the chair and returned it when done. The work was done very well, reasonably priced, and completed in a timely manner. He also located a local company that we will later have reupholster the chair too.
    - Kevin S.
  • A
    Well-Loved Piano

    It was a standard pitch adjustment and tuning for our piano.  I was impressed with our technician Tim, in that he asked several detailed questions regarding use of the piano to best determine future maintenance needs.  He also took time to explain what he was doing and why.

    I purchased the service through Angie's list but did not use it for almost two months.  The company sent periodic email reminders of my future appointment which were helpful to me.

    Tim was very professional and I would recommend using the company.  I would not hesitate to use them again myself.

    - Cristy F.
  • B
    Finally they came out and because they gave us such a hard time I cannot in good faith give them an A their customer service became very poor only after the  top management became involved did they become accommodating.
    - Sharon C.
  • F
    This is awful No one has slept on this mattress and either we want them to come get it or change legs .We will never purchase from this company basically because they do not care. This is terrible. Sometimes things are not perfect and adjustments have to be made as the replacement policy states but they will not honor and hardy hung up on us twice.
    - Sharon C.
  • A
    Queen City Audio Video & Appliances
     Everything wnt beautifully but I realized after a couple weeks that distribution had sent out the wrong sized boxsprings. I contacted them and they apologized and said they would be back in a day or two the correct the problem, I was so pleased that they resolved the problem in such a quick and professional manner. I will recommend them to all my friends and will certainly shop there again when I need anything else.

    - Linda G.
  • A
    Alyce & The Pyano Man
    From the initial meeting, Henry was amazing. So personable and I just loved talking with him. He is very punctual every appointment and takes his shoes off at the door. He exemplifies respect and a true understanding of pianos. I will not hesitate to use him again, every time my piano needs something. He came THREE times to my house within a week. First, was a consultation and we discussed price and what needed to be done. He took my action piece and worked on it at home. After some discussion, I told him I wanted to replace the keys since it had never been done before. He already had had them ordered for another customer but they were not in yet. He said he would come back separately for that when they came in.
    He then came back to perform the services listed above, a tuning, a cleaning and tightening of the strings and voiced the hammers. After he completed that, he called me when the keys were in, filed them down at home and confirmed when he could come back to place the keys. He came back for the third time in a week (thank you!) and placed the keys. Each visit took only an hour, he is very quick and knows what he is doing. The third visit, he let me know how some keys could stick but stated he would come back to fix them, no problem, if it happened. He then vacuumed out my piano since it was very old when he didn't have to! He made sure the piano looked as good as it ever could when he left. Now, my piano is in tune and beautiful, the best it has looked in 15 years. I am on his list to call every six months to update the tuning and look forward to using him whenever I need something done. I also referred him to my family for their piano tuning. THANK YOU HENRY for your wonderful work, your sweet personality and overall professionalism. Henry will be the only "pyano man" that I will be using - I would recommend you do the same! :) Thanks again!
    - SarahKate M.
  • A
    Alyce & The Pyano Man
    Henry arrived on time and even took his shoes off, which I loved, without me even having to ask!  Henry is a doll!  Not only is he incredibly knowledgeable about pianos but he is so friendly and has a great sense of humor.  He got right to work explaining what he was going to do and showing me the inner workings of the piano.  He checked and found we needed a pitch-raise as we had just purchased a used piano. We also needed a tuning.  He was done in under 2 hrs.  He informed me that he will call for tuning reminders once to twice a year, which is so helpful.  I would highly recommend using Henry for your piano needs!
    - Dana P.
  • A
    After sending an e-mail with the particulars of my car, I received a quote to replace the headliner less than a day later. The cost was reasonable and outside of some weather issues, everything went smoothly. They came to me and fdid the work in less than an hour. Completely professional throughout the entire process.
    - Kevin B.
  • A
    Well-Loved Piano
    since the piano had not been tuned in 10 tens or more, he had to do a great deal of extra work. He worked tenaciously on the piano for 2-3 hrs. His work is excellent. I've recommended already to others.
    - Patricia B.
  • B
    Sears - Monroe
    . They were fine to work with. They delivered the refrigerator and set it up for us. We got a good deal on the price. We had a little bit of an issue when getting it delivered on the day we wanted because the sales and delivery departments were not in sync with one another but it worked out.
    - Helga R.
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Custom Furniture Makers in Indian Trail

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