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Appliance Repair reviews in Indian Trail

  • A
    Carolina Appliance Service
    The service went very well. It turned out to be just a fan replacement, and my technician used an older (i.e. better made) part than what would generally be available today. I appreciated that. Recommended!
    - NANCY C.
  • F
    Cabrera Associates Appliance Service
    We called C&E Appliance Repair Service Concord NC and the repair person came out and told us that we had a bad fuse and he would have to order it and return on Wednesday 3/2/16.He ask for the diagnositc charge of 79.00 but the website said if we went with their repairs the 79.00 would only be 49.00.He still charged 79.00. Then when he ask for payment he said to make the check out to Cabrera Associates Appliance Services. We thought this was odd but made it out anyway... Then when we never heard back from them we called C&E at the number we originally called and we have called 4 times and left messages with no return phone call 704-651-8043 1089 Meadow Brook Ln Concord NC 28027. Then we tried calling the number and emailed from what was on the card he left us 
    Cabrera Associates Appliance Service Michael 704-904-7310 and still no response. He took our money and never provided any service and will not call us back. We tried to stop payment on the check we wrote him but he went in the bank and cashed it the same day. I am sure this was to ensure we didnt stop payment because they are not a reputable company as stated on Angies List and Home Advisor
    Jacqueline Link

    - Jacqueline L.
  • A
    Fix It
    Charles came out when he said he would and already had the correct parts needed for the job.  He made the repair in a very short time. After that, Charles took the time to look at several other issues I had and gave me advice even though he may not be the one making the future repairs. Charles is very considerate, professional and knowledgeable. I plan to call on him again and recommend him to family and friends.
    - Russell B.
  • F
    Metrolina Appliance Service Inc
    .It didn't. I lost almost ALL  my food  in freezer because of a wrong diagnosis. My husband left a voicemail to this man, and he has not called back . Obvious, he is  only about the money, and dosen't care abouts clients. I am VERY surprised Angies list has an A rating on his company!!
    - Denise W.
  • C
    Plaza Appliance Service Co
    They ran a diagnostic test and determined that a valve needed to be replaced.  This was for a rental property so they called us to tell us the cost.  The part was $64 plus $75 for labor and an additional $75 for service call and diagnostic test ($219 total).  We let then know that we thought was very high.  However, as we have a tenant that needs a working dishwasher, we okayed the repairs.  If we had not given them approval to repair the dishwasher, we would still have had to pay for the service call and diagnostics test.
    This is the 3rd and last time we will use Plaza Appliance Service Company.  Charging $75 for labor on top of $75 for a service call and diagnostics test for a simple valve replacement is outrageous.  The entire service call took 25 minutes from start to finish.  The $75 labor charge for 25 minutes of work is the equivalent of $180 an hour!  I have no problem being charged a fair price for someone's services, but a labor charge should be based upon the actual time it takes to perform the service. And a charge for a simple diagnostics test on top of the labor charge and the charge for the service call is ridiculous.
    To their credit, they were on time for the appointment on the scheduled day.  We do not yet know if the replaced part fixed the problem with the dishwasher so we will have to update the review once we know for sure.
    - RICHARD M.
  • A
    This is the second time I have called them and they have responded quickly. This timE my dryer was making a horrible noise and Dean knew instantly what was wrong. Fixed and gave some tips. I will add them to my Yes list for all appliances. Could not have had a more professional technician. I wish I could give him (Dean) an A triple plus
    - Terry K.
  • A
    Matthews Appliance
    It went better than I expected.  I contacted Monny on Sunday through the message option and he responded within minutes.  We were able to set up an appointment for the next day. He showed up at the specified time and went right to work.  As I stated before, he was in and out in 45 minutes.  There wasn't any wasted time and I greatly appreciate the services being performed in a timely manner.
    - Mark F.
  • A
    Carolina Appliance Service
    Our oven stopped working just days before Christmas right in the middle of my wife's cookie-baking and preparation for 30 guests for Christmas dinner.  Bill came out on 12/20 and said he needed to order the part from Fayetteville, NC.  This was a Friday before Christmas the next Tuesday.  He assured us that the part would be received on Monday and he would install it that same day--Christmas Eve!!!  Well, my wife nervously chewed her fingernails all weekend, without an oven.  On Monday Bill called and said the part was in and he would be over shortly to install it.  And he did.  Christmas Eve afternoon, Bill was at our house installing the control panel and it was ready by Christmas dinner.  Tremendous service and a life saver.  Thanks, Bill.
    - Ted D.
  • A
    R&R Plumbing
    Chris was our service man. He was very professional and helpful even though it was tough to get to the water source. he remained very professional and nice . He was absolutely one of the best service people we have ever had. Thank God there are people like him working. We were very happy.
    - Sharon C.
  • A
    Sears - Charlotte
    I was very pleased with the service. Technician was on time. Did thorough overview of washer and dryer. I know he did a thorough job because he discovered a dead bird in my duct work which had a tear. He called the office and received permission to repair it at no cost to me. I will consider Sears for future appliance and home improvement work.
    - Carla L.
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Appliance Services in Indian Trail

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