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There are 39 highly-rated local home security companies.

Home Security System reviews in Huntersville

  • B
    Everything turned out good. We got it a week or 2 weeks after. I didn't do price comparison. Nobody had to come out and do anything, we just bought it and installed it ourselves. We need to follow up and get another console or main pad for the upstairs. Most people probably have one downstairs and upstairs, so we have to go buy a second one.
    - ANDRE L.
  • F
    We were long time satisfied customers until we moved. Constant delays with installing the system in our new home. Started with a long lead time for install, then death in the installers family, then we added two cameras to the order and they pushed the install date back almost three weeks (it's still not installed).it's still not installed after three weeks. They want to charge a ridiculous fee to cancel the service even though we have had the equipment for years. Be warned and look someplace else.
    - Robert H.
  • C
    We have been pretty happy with the security system. It was easy to set up and seems reliable. The package deal we bought on Angie's list came with a $100 Amazon gift card to be received 2-4 weeks after the 30 day trial period. We bought our system at the end of March which means we should have received the gift card by the end of May. We have yet to receive the gift card after contacting FrontPoint COUNTLESS times. First we were told they'd have to research it, next they had no documentation we should be receiving a gift card so we had to provide proof that we bought the deal, then it was promised to arrive within 2 weeks. It has been 2 weeks and we have yet to receive it. Upon contacting customer service AGAIN we are waiting AGAIN for them to research the issue.

    In response to Frontpoint's comment below: No, we have not been provided with any details of when to expect the gift card.  We were told to expect it over 2 weeks ago and we still have not received it.   When we called Frontpoint again two days ago to follow up they provided no additional information on when we would receive the gift card.  We were simply told they would submit a ticket.  We're just waiting....again.
    - Jennifer M.
  • C
    Guardian Protection
    They're doing a good job with respect to the home security service, but their internet service is lacking.�� The router and the wireless access panel that they installed are malfunctioning which means we have sluggish and intermittent connectivity.�� When I call them about issues, it's difficult to communicate because the person on the phone lacks technical knowledge.�� However, they are courteous and professional.
    - Kenmore H.
  • A
    GuardMe Security
    I have had very good experience with them. They accepted and hooked up everything I had in my house. It is amazing. Other companies were making me buy their own systems, but they just converted what I had in my house. It is a phenomenal security company, and I have recommended them to a few friends. Their rates are very fair, and they work with you, and if they can work with what you have in your house, they will tell you. Everything is a one time charge and they guarantee it.
    - Peggy M.
  • C
    SimpliSafe Home Security
    I have to install it myself. There are a few weird things about how the equipment works that are less than stellar. I was surprised that I had to take a piece of cardboard and place it between the alarm part and the door. I've never had to do this before.
    - MIKE & LISA W.
  • A
    We had Diamond come out to set up and "take over" the very old security alarm system that had been installed in the home we just purchased. From the first phone call with Diamond, I was treated with professionalism and a friendly attitude. The technician who performed the service was excellent and spent a lot of time at our property making sure that the old system could be made to work properly and that everything was set up an working correctly. We look forward to doing business with Diamond for years to come.
    - Monica D.
  • A
    Mike's Electrical Services
    Our existing smoke detectors are outdated and started chirping even w/fresh batteries. I called Mike and he was able to come within 48 hours and do the job for me. He was prompt, professional, and gave me some advice on my next lighting project, which we will definitely use him for. Excellent experience.
    - PHIL E.
  • C
    Sonitrol Security Services, Inc.
    The service tech was to arrive at 9:00am. At 9:30am no call, no show, so I call the service department to find out where the service tech was. I was told he was 4 minutes away. At 9:50am he arrived, never appoligized, never explained why he was late. He fixed the faulty sensor and was on his way by 10:30am. I called the service rep to discuss my displeasure with not even receiving a phone call for being late. I am very tired of repair personnel setting an appointment & never calling to tell you they're going to be late. Therefore, I am writing this report. I'm probably too kind in my grading, however the woman at the service department was sorry for how I was treated. If they don't care to be courteous, I will NOT give them anymore of my business.
  • A
    CPI Security Systems Inc
    Jason was personable. He knew what he was doing. He checked everything to ensure all was working properly. He cleaned up after himself. He did a very neat installation. He kept his patience although he found some parts were faulty and replaced them.
    - MARIAN C.
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Home Security Companies in Huntersville

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