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There are 58 highly-rated local gas fireplace repair services.

Gas Fireplace Repair reviews in Huntersville

  • A
    Carmen's Gas Logs & Fireplace Services
    What an amazing experience! Called Carmen on Wednesday and 3 days later the entire job is done. We called him about hooking up a gas connection to our fireplace (previous owners cut the connection and used as woodburning). We also needed a vented gaslog set which Carmen was able to provide as well (at an additional cost + labor to install). He was very thorough, friendly, and extensively experienced (which really shows in his work). He arrived on time and everything was done in ~ 2 hours. He even stayed behind afterwards to give us tips on optimizing the use of our new fireplace, what to expect, step by step instructions, etc. He was very fair in terms of pricing, and extremely forthcoming in explaining each and every cost to us to ensure we were comfortable with it. Would recommend him to our friends/family in a heartbeat. We love our new fireplace and cannot wait for the weather to cool down so we can use it!
    - Erica C.
  • F
    IRV Plumbing, Electric, & HVAC
    When we started operating our gas log fireplace this season, we noticed it would go out after about 30 minutes and have to be re-lit.  We contacted IRV Plumbing to come out and see if they could determine what the issue was.  They contacted us promptly to schedule a visit and the technician arrived as agreed.  The technician performed a thorough inspection of the fireplace and detected a minor leak in the fireplace valve.  He provided a quote to fix the fireplace that included:
    A new firebox
    A new set of gas logs ("because they will come with the replacement valve anyway")
    Additional services
    Yearly inspection of the gas logs
    The total quote was near $2000.
    Since our gas logs are less than a year old, and very nice, we wanted to contact the gas log vendor and decided to get a second opinion on the service.  IRV charged us $35 (fairly) for the service call and left the quote.  While we were arranging the second opinion, we received at least 4 phone calls from IRV with moderate-pressure sales tactics to get us to agree to the quote, including:
    There are only X parts available in the area, you had better get them now or you will have to wait a long time
    Well, since your gas logs are new, I guess we can do it without the gas logs, which knocked $800 of the price (then why were gas logs included in the original quote???)
    On 22 OCT 15 our second opinion contractor came out and looked at the situation.  They agreed there was a leak in the valve.  They replaced the valve using a part of their truck in about an hour, service restored for about $100.  Fireplace has been up and operational for over 2 hours now without issue.
    My conclusion is that IRV intentionally inflated the repair quote and used pressuring sales tactics to get us to agree.  I will not be using them in the future for any services.
    - Maurice D.
  • A
    Carmen's Gas Logs & Fireplace Services
    Carmen was punctual and very pleasant.  He cleaned my fire placed, made sure everything was in top shape and ready for use.  He also gave me some tips on how to take more advantage of the fire place and distribute its heat throughout the house.  very helpful.
    - Joao M.
  • A
    CLARK'S GAS PIPING, INC.
    Mr. Clark came to our home the day after calling to provide a quote. Once we gave him the go ahead he began work later that week. He was very thorough in his work and even took into account factors if we decided to add a line to our outdoor gas grill at a later time. He obtained all the required permits and had his work approved by county inspector. Considering all the bad that could happen with a poorly done job on a gas line, we felt very comfortable & safe with his process and workmanship.
    - ROBERT G.
  • A
    Carmen's Gas Logs & Fireplace Services
    Carmen was prompt and he and his assistant dove into solving the problem, which they resolved in short order. They took the time to explain what they had done in a professional manner and went the added mile to clean the glass, which seemed like new. I had previously used Heatilator's official service representative, but going forward will contact Carmen.
    - Randolph P.
  • A
    Mechanical Doctor Inc
    the provider arrived on time and performed a great service / cleaning of my gas fireplace. Provider even realized that the logs were not arranged as per manufacturer spec hence he connected to the web to find installation manual and arrange the logs in the right order. I am also feeling more comfortable in light of his comment around the vent and the test of the carbon monoxide. Great service and I will use use the provider again next year
    - Cristiano L.
  • A
    Carmen's Gas Logs & Fireplace Services
    Carmen and his son, Daniel, had a 1pm appt.  They called before they came and actually were a little early, which was even better.  The glass in my fireplace was all fogged up from use.  I had not had it checked in about 7 yrs, so it was overdue.  I could not dismantle it to clean myself.  I thought perfect time to have it checked out and clean the glass and screens.  Carmen and Daniel did a great job.  Swept out the cobwebs and dust, and really scrubbed the glass. Checked the logs and gas feed, and ensured no problems.  Also gave me great pointers on maintaining the slate around the fireplace.  Carmen also checked the outside vent to ensure it looked right.  Carmen and Daniel are very personable.  Carmen really enjoys his work and knows his field.  He also was very familiar with the model fireplace I have. Not many people do just the maintenance, they want to sell you a fireplace.  Carmen only recommends what is needed and nothing more.  My fireplace works well and looks great again!
    - Marian C.
  • A
    Carmen's Gas Logs & Fireplace Services
    Everything went great!  He was punctual for the appointment, and his pricing was fair.  More importantly, safety was his number one priority during this visit.  He answered all my questions to my satisfaction and I believe he is someone you can trust!
    - Kathryn B.
  • A
    Carmen's Gas Logs & Fireplace Services
    Carmen is everything you look for in a service provider - gets the job done quickly and is professional, courteous and about as friendly as a person can be. He inspected our fireplace, cleaned it thoroughly, adjusted the flame and gave us pointers on how to use it most efficiently in tandem with our HVAC system. We wouldn't hesitate to use him again.
    - Brian K.
  • A
    Carmen's Gas Logs & Fireplace Services
    Called Carmen on the prior Saturday and he came out on Monday morning right on time. He explained everything he was doing and got the fireplace up and running very quickly. He cleaned everything and repositioned the logs resulting in a much better performing fireplace. Overall, this was well worth the money.
    - chris p.
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Gas Fireplace Repair Services in Huntersville

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