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Roofing reviews in Hickory

  • F
    Poarchs Roofing LLC
    This guy is an absolute con artist. Never front him money. My husband hired this guy to replace the roof on another house we were getting ready to sell. We paid extra for Owens Corning shingles and it was notated on the receipt. My husband came to the house before the job was complete and the packaging in the trash were much cheaper quality and definitely NOT Owens Corning shingles. When my husband called out Roger Poarch on the bait and switch he gave a response to the effect that these are ���just as good��� - BS the shingles they used were 15 year warranty while Owens Corning are lifetime warranty. My husband has to make them rip off the cheap shingles and replace them with the shingles we paid for. To top off the lies and the poor quality of work, the crew stole things out of the yard. When we went to sell the house, it was notated during the inspection that part of the chimney flashing was missing. We contacted them and they said they would fix it and OF COURSE were a no show. This is your warning, do yourself a favor and never do business with these people. Absolute terrible experience.
    - Caroline P.
  • A
    BRAJAR Roofing Solutions
    They explained their product which was exceptional and the process of replacing our roof. It was done quickly and the end product was better than I could have expected. Would recommend this company to everyone!!
    - Heather M.
  • A
    Poarchs Roofing LLC
    The best. They came out right away . They gave me an estimate the same day. They came and done the work the next day. I like the way they knew what to do, had all the right materials, went right to work and the job was done professionally. I like people who know what they are doing.
    - Wade S.
  • N/A
    Poarchs Roofing LLC
    Amazing service from beginning to end. Our representative was knowledgeable and spent lots of time explaining the process to us and answering our questions. Work was performed in a professional and timely manner and clean up was more than expected. Overall a painless experience and we are so happy with our new roof. I give 5 stars to both the company and the representatives.
    - Brandy B.
  • N/A
    Poarchs Roofing LLC
    We had a tough time trying to determine how to build out a space in our commercial building in order to provide customers a new product offering. Our struggle was the available building height and making sure the structural supports would allow for the aerial aesthetics we desired. We worked with one of Porches field teams on the conceptual development one afternoon and they built out the space with a modern appeal that allowed for not only a great customer experience, but an overall improvement to the value of the building.
    - Dusty M.
  • A
    Ascend Roofs
    Excellent! They had stopped by a few days after the tornado and were going door-to-door to solicit business. Knowing all the door-to-door scams after disasters, a red flag immediately went up when they stopped by. However after checking them out on Angie's list and noticing that Lester (the owner) spent about an hour and a half on both roofs looking them over, my fears were allayed. Lester then came back and met with the insurance company and spent a bunch of time with him. Finally, on the arranged day, they showed up on time and did the work as spec'd. BTW- another reviewer had said they wished that someone on the crew spoke English. There were at least 2 English speaking workers when they did our roofs. The also did a very nice job on cleanup. *********UPDATED (04/03/2018) I sent a picture of the dumped shingles in the lake to them. They never responded. I called sometime later and he said he would have someone come out in a week to take them out of the lake. They never came. The lake water went further down, so I went down and hauled them out to the bank. Sent them another picture to please come and pick them up. After about a week, I hauled them to the dump myself. The roofer they used on the boat house, should have never dumped the old pile of shingles in the lake. He probably thought we would never see them since the lake water was 3 feet or so when it was done.
    - Richard B.
  • D
    Build A Roof Claim Services LLC
    No show or call for two appointments for roofing project. We paid up front for gutters and to date have not got them! They keep saying we are next on the list and they will be there the next day but they don't show or even call to tell us.
    - Jenny P.
  • A
    HydroClean Pressure Washing
    It was great! Very nice, courteous and prompt. Called to let us know that they were coming and when they arrived. They answered all questions that we asked. They also let us know if there were any issues that needed to be addressed. We would have never known about those issues if we had not contacted them.
    - Jerome S.
  • D
    Build A Roof Claim Services LLC
    Owner was very personable face-to-face and very agreeable in his correspondence. Did not show up when expected and always had an excuse. Would tell you he would "check" and get back with us "right away" and then we wouldn't hear anything until we contacted him again. Job didn't start on time, didn't finish on time and cleanup wasn't done the way we were told it would be done. Sorry to say, unless you enjoy being frustrated, I wouldn't recommend hiring them.
    - CJ H.
  • A
    Philco Roofing And Remodeling Inc

    I researched and found good feedback about Philco Roofing and Remodeling company which is initially why I had them perform the services my mother needed for her house exterior (roof) and interior (flooring, kitchen and bathroom remodeling). We liked the owner Phillip Gilmore because he did not pressure us in into making a decision like other companies try to do. Phil was knowledgeable, courteous, professional and friendly. He answered all our questions and concerns, and kept us posted through the process. We found Phil to have great interpersonal skills that delivers excellent customer service. We really enjoyed how friendly and conscientious the roofers were. The crew was fast, friendly and efficient. My mother is very happy with her new roof, kitchen and bathroom, especially Phil's meticulous personality, workmanship, clean up, and how he handled the whole process.

    I would like to say that the entire process from estimate to job completion could not have been better. I was not always at my mother's house while some work took place, but my mother was at ease with the crew and the craftsmanship. It is my impression that his crew worked in an extremely efficient manner and breezed right through the job, keeping us informed and addressing our concerns every step of the way. Phil went above and beyond on the job to make sure it was done as perfectly as possible. My mother and I are very satisfied with the work and wouldn't hesitate to recommend them to friends and family. They followed through with everything in our contract and then some. Phil and Hunter went the extra mile to make sure everything was thoroughly and regularly cleaned up. This impressed us as much as the finished project, which looks great! The remodeled bathroom is immaculate. We rate Philco Company a 5 out of 5 on every area of performance. Thanks for a great job! 

    - Dina P.
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Roofing Contractors in Hickory

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