Full roof replacement and chimney restoration
After contacting several roofing companies, Triad was the only company that gave us a detailed quote, and worked with us on getting the right product. About 12 roof companies either walked away because they could not handle it, or just never returned calls. I worked with Travis from start to finish, and he was very responsive and professional. Not one of the other roofing companies was even close to this professionalism. Skywalker Roofing, also in Greensboro, would only give a verbal quote, and then never responded when I asked for further details in a written quote. Also Skywalker came out and said they could do the chimney, but when they gave the final quote, they said they could not do the chimney. Challenge: The house is 7500 square foot, with 3 chimneys--one which is very complex and required major restoration. Triad was the only company that even suggested the right solution for the chimney. The roof deck has insulation foam board between the plywood and the shingles. This was challenging to nail correctly. The crew would have to travel over an hour each way to get to the job site. This would also make the job more complicated and time consuming. The Product: We ended up selecting a lifetime roof by GAF. We had a wood shake roof so selected the GAF Glendale Ultra Premium Designer Series. Color is Dusky Grey. It is the thickest on the market, and the pattern looks much more like wood shakes than the CertainTeed Presidential Shake. Overall, the quality of the roofing product is amazing. To get the lifetime warranty, we also got the TimberTex, Cobra Ridgevent, Weatherblocker. and a premium polypropylene underlayment. Scheduling: Summer and early fall 2018 was very wet so that kept pushing the schedule. Otherwise, I felt that they did a good job of scheduling and completing the job timely, but I do think they had some resource capacity issues. I attribute this, however, to the unusual rain patterns we had been having. The project: Total cost was $41,100. These are the heaviest shingles and shingle packages that Triad had ever dealt with. Because of the house/roof design, this was like doing 3 houses, and the chimney restoration was a big risk for them to take on. Triad sent an awesome crew and even with issues from the current leaking and chimney, everything ended up perfect. We have had the chimney tarped for 13 years. No more. Leaks are a thing of the past. The roof looks amazing. We just had a 17" snow storm and several major rain storms and all is well. I would certainly recommend Triad as the best residential roofing company for high-end designer roofs, and complex installations. If you need chimney restoration, you will be hard pressed to find a roofing company that will take on the challenge.
